Longo Toyota

Francis is excellent in her service. She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our futur She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our future services with her again. More

Very impatient, using vulgar and rude language. I don't discriminate against anyone's appearance, but as a service industry, the salesperson's behavior and demeanor are extremely uncomfortable. I d I don't discriminate against anyone's appearance, but as a service industry, the salesperson's behavior and demeanor are extremely uncomfortable. I don't understand why you would hire such an employee. Maybe you can't find anyone else. We asked her about the price of the car, financing, and performance, but she couldn't give professional answers. Her attitude was very insincere. It was a terrible experience. She was very dishonest about the prices, extremely rude, and lacked patience. It felt like she expected us to overpay her. Very impolite. More

Experience was great and the customer service was amazing. Would definitely do business with them again!!! amazing. Would definitely do business with them again!!! More

Good and very good place. Professional and nice communication from the service department all the best until now Professional and nice communication from the service department all the best until now More

Jimmy Phan was the best! He was helpful, not pushy, and provided upfront pricing that stayed the same without crazy markups. He was informative and made my experience at Lon He was helpful, not pushy, and provided upfront pricing that stayed the same without crazy markups. He was informative and made my experience at Longo Toyota feel seamless. Based on my experience I feel I will definitely be a repeat customer of Jimmy’s! Thank you Long Toyota for having a highly skilled, personable, exceptional employee like Jimmy Phan! More

Awesome fast, friendly and transparent sales. I visited several dealerships before being told to visit the best Toyota Dealership in the country. I wasn’t sure why until I purchased a vehicle si I visited several dealerships before being told to visit the best Toyota Dealership in the country. I wasn’t sure why until I purchased a vehicle sight unseen and over the phone and via text. I made the deal over the phone. They offered me a deal I couldn’t refuse and I signed documents online and purchased a 2024 Toyota Tundra Limited iMax Mega. They washed and filled up the truck for me. I drove 1 hour to Pick the truck up that was outside and up front awaiting my arrival. I signed a couple more documents, payed my down payment by check and was out of the dealership in 45 minutes! 30 of those minutes was Shawn Castillo (our awesome salesman) showing us everything about the truck! If you want a pleasant fast friendly straight forward car/truck buying experience, don’t go anywhere else. Go to LONG TOYOTA, El Monte. Best in the business by far. Proofs in the numbers More

Everyone was awesome and helpful especially Lizette she was the best, knowledgeable and friendly. She really cares to give the best deal and to help her customers unlike other Toyota locations I’ve been to was the best, knowledgeable and friendly. She really cares to give the best deal and to help her customers unlike other Toyota locations I’ve been too and they didn’t help much. So happy with my new car and the deal I got. Thank you Lizette More

Staffs are very friendly and courtesy, Especially Max Hernandez his customers service is excellent. He is very helpful, knowledgeable and professional. After my car service is done he attempted to call m Hernandez his customers service is excellent. He is very helpful, knowledgeable and professional. After my car service is done he attempted to call me few times and left me a message. Also texted me to ensure that I get the message. So I can come pick up my car. More

Jimmy was the BEST salesperson who helped us with the smooth and easy process. He answered all of our questions and concerns! smooth and easy process. He answered all of our questions and concerns! More

My service advisor Eric Chung was amazing when I took my car for an oil change. He was knowledgeable and super nice. by Brian Hwang car for an oil change. He was knowledgeable and super nice. by Brian Hwang More