Longo Toyota of Prosper

Tony went above and beyond in helping me find my perfect car. Not only was he polite and courteous, he was extremely knowledgeable about the car. Tony was helpful and went above and beyond in providing me w car. Not only was he polite and courteous, he was extremely knowledgeable about the car. Tony was helpful and went above and beyond in providing me with details that I needed from far away. He sent me videos and detailed pictures of the car because I was unable to see it in person. My parents drove out to Texas to pick up the car, and were extremely impressed by how quick and efficient Tony was. They were in and out in about an hour. Tony did a ton of initial legwork so time would not be an issue once my parents arrived. He was outstanding in the services he provided us as I purchased my dream car! More

Honest and transparent. I love this place. Harrison is very nice person and has lot of patience. We are toyota family and are neighbors to Longo toyota. very nice person and has lot of patience. We are toyota family and are neighbors to Longo toyota. More

The Best Buying Experience I have ever Experienced! Harrison actually made it a pleasure purchasing a vehicle for the 1st time in all of my vehicle purchasing experiences. I would highly recommend him a Harrison actually made it a pleasure purchasing a vehicle for the 1st time in all of my vehicle purchasing experiences. I would highly recommend him and will be doing business with him in the future. Not to mention he is a Veteran of the Marine Corps. He was very patience as my wife and I had my children with us. He didn't waste our time trying to show us vehicles that we didn't want. He took the time to go over every option we desired and find us the exact vehicle with every option we wanted. He was very professional and is a great representation of what it means to provide "Excellent Customer Service". He is great asset to Toyota and his attention to detail and outstanding service was the main reason we decided to buy from Longo Toyota in Prosper. My experience at Longo Toyota honestly was the best out of all the other 5 DFW Toyota dealerships we visited. I don't want to forget Vince & James coming over to help me understand some of the services & warranties and getting the numbers where they needed to be to get me in the vehicle within my budget. More

Do not cantact this dealership, they will not stop contacting you even after asking them. Called the sales manager and he became very defensive and started to make claims about being the highest rate contacting you even after asking them. Called the sales manager and he became very defensive and started to make claims about being the highest rated Toyota dealership is DFW. Would not accept that their sales techniques were offensive and bordering on harassment. More

Kenneth James is always helpful and professional in making sure that my vehicles are serviced correctly at Longo Toyota car dealership. Very professional and knowledgeable! making sure that my vehicles are serviced correctly at Longo Toyota car dealership. Very professional and knowledgeable! More

The service department is over priced for repairs/maintenance and it took multiple trips for basic stuff. I wouldn’t recommend for service on your vehicle. repairs/maintenance and it took multiple trips for basic stuff. I wouldn’t recommend for service on your vehicle. More

Tony went out of his way to get me what I wanted and fast. Excellent service and communication- would definitely buy from Tony and Longo again. fast. Excellent service and communication- would definitely buy from Tony and Longo again. More

The sales and management staff at Longo were knowledgeable, friendly, and professional in working with me on my truck purchase. I would definitely buy from them again. knowledgeable, friendly, and professional in working with me on my truck purchase. I would definitely buy from them again. More

Service was great. Very friendly and accommodating staff, made purchasing a vehicle easy. No hassle and wasted time playing games over pricing and option. Gave honest opinions on options made purchasing a vehicle easy. No hassle and wasted time playing games over pricing and option. Gave honest opinions on options More

This was a really great buying experience for me, I would absolutely return to this dealership just to purchase through Aaron. He definitely proves that buying a vehicle doesn’t have to be a stress riddled e absolutely return to this dealership just to purchase through Aaron. He definitely proves that buying a vehicle doesn’t have to be a stress riddled experience. More