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Longo Toyota of Prosper

Prosper, TX

4.9
1,429 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,429 reviews

December 28, 2019

Reception was very good. Serviced my Toyota RAV4, picked up today, yet to access the performance after servicing. David Araujo attended to me. Good guy. More

by vebuchiom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Araujo.
Dec 30, 2019 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your visit to Longo Toyota of Prosper on DealerRater and appreciate you entrusting us with your car care needs. Have a wonderful 2020 and hope to see you in our Service Dept. Kary Loefler Guest Relations Director

December 24, 2019

From first visit having car serviced and then recently purchasing new vehicle, all wonderful experience s!! Third Toyota to own. Thankful to find this dealership!! More

by carolswik
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business man who helped finalize details 5 stars, Francisco "Cisco" Jimenez, TONY CANALE
Dec 24, 2019 -

Longo Toyota of Prosper responded

Hello carolwik, Glad to read that Tony, Randall and Francisco took great care of you. From all of us here at Longo we really do appreciate your business. Congratulations on your third Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 23, 2019

Longo delearship made the whole car buying process easy. They were friendly, helpful and thorough in their approach. I was extremely satisfied with the experience and will not hesitate in recommending them More

by del_rodriguez
Recommend Dealer
Yes
Employees Worked With
BAZ RAHMAN
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello del_rodriguez, Glad to read that everyone was friendly and helpful. From all of us here at Longo we really do appreciate your business. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 21, 2019

Great location. My salesman, Harvey, answered all my questions and explained all the features regarding my car. Absolutely love my new car. Very rewarding experience. More

by Clemk37
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello Clemk37, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. Were happy to read Harvey provided you with great service. Welcome to our Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

December 21, 2019

Such a great experience with Baz and the team at Toyota Prosper. Baz was patient and let me test drive and look at everything I wanted to see. He never pressured me or made me feel rushed to make a decisio More

by areed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BAZ RAHMAN
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello areed, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Longo Toyota of Prosper, Baz we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 21, 2019

Tony was great! He exceeded our expectations and made this our best vehicle purchase to date. Longo's Customer Service was awesome as well. We will buy from Tony and Longo again. More

by Chase
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello Chase, CONGRATULATIONS on your new Toyota. We are glad to read that Tony took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

December 20, 2019

Tony is always very helpful and will call regularly to ensure we continue to be happy with our purchase. This is very much appreciated! Thanks Tony! More

by melissamtaylor
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Dec 20, 2019 -

Longo Toyota of Prosper responded

What a great way to end our week at Longo Toyota of Prosper. As we roll into the Holiday season, we wanted to THANK YOU for entrusting us with your car care needs and look forward to serving your in the future. Happy Holidays! Kary Loefler Guest Relations Director

December 19, 2019

Great first time. Explained everything and sent pictures to me about stuff that tech found. Said it would take an hour and it took about 50 minutes! More

by Paul from Paris
Recommend Dealer
Yes
Employees Worked With
MIKE MACKIEWICZ
Dec 19, 2019 -

Longo Toyota of Prosper responded

Thank you so much for entrusting everyone at Longo Toyota of Prosper with your car care needs and hope to serve you for many years to come. Kary Loefler Guest Relations Director Longo Toyota of Prosper E: kary.loefler@longotoyota.com

December 17, 2019

Outstanding Service I've taken my vehicle here for scheduled service since buying it here 2 years ago. I'm always satisfied with the quality of the service and the intera More

by rrkessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE MACKIEWICZ
Dec 17, 2019 -

Longo Toyota of Prosper responded

Thank you for posting/sharing your visit to Longo Toyota of Prosper on DealerRater. We appreciate your efforts in recognizing one of our team members, Mike and look forward to serving you in the future. Team Longo

December 14, 2019

The was a wonderful experience from beginning to end. I could not recommend this Toyota team with any more confidence and enthusiasm. I left knowing and feeling that both the dealer and the customer win. More

by J.B.
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan, Vince TalPlacido
Dec 16, 2019 -

Longo Toyota of Prosper responded

Thank you for entrusting Longo Toyota of Prosper with your car care needs and we wish you the Merriest of Holidays Team Longo

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