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Longo Toyota of Prosper

Prosper, TX

4.9
1,389 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,389 reviews

June 20, 2019

Service This was the first time that I took my car here for service. The service was done quickly, the employees were friendly and the facility was clean. More

by Horst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE MACKIEWICZ
Jun 21, 2019 -

Longo Toyota of Prosper responded

Hello Horst, We are glad to read that Mike took great care of you. We definitely appreciate your business and look forward to seeing in the future. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

June 18, 2019

2016 Tacoma repair Clear communication on nature of the repair and provided updates and loaner as needed. Repair was done right and on time and they handled all items ne More

by JimT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS, MIKE MACKIEWICZ
Jun 18, 2019 -

Longo Toyota of Prosper responded

Good Morning Jim T. THANK YOU so much for the shout out on DealerRater about Dakota / Mike - We appreciate your efforts in recognizing our team. Make it a great day and hurry back Team Longo

June 17, 2019

Nicholas at Longo Toyota If you are in the market for a new Toyota, Nicholas at Longo Toyota in Prosper is the best! No pressure sales approach so he’s great to work with. More

by Holloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jun 17, 2019 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater - We certainly appreciate your efforts in recognizing one of our employees / Nicholas and earning your trust in our dealership. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota of Prosper

June 17, 2019

Exceptional! Absolutely the best auto buying experience I have ever had. Quick responses, easy application, easy financing, and easy close. The "Smart Way" motto t More

by ProsperDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jun 17, 2019 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU so much for this amazing posting. I'm so happy to read of the caring attention provided by Nick and the team. Have a wonderful day and keep spreading the word about Longo / Nick we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota of Prosper E: kary.loefler@longotoyota.com

June 17, 2019

LOVED Everything!!! I swear I have never had a car buying experience as quick and easy as this one. Nick made everything so painless, I didnt even realize I was done unti More

by ToyotaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jun 17, 2019 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU so much for this wonderful post on DealerRater. I couldn't agree with you more, on what an asset Nicholas is to our company and future success. We know you have many choices when selecting a brand/dealer and we're all very honored to have been chosen to handle your car care needs. Have a wonderful day and welcome to the Longo Toyota of Prosper Family! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 17, 2019

Car Wash Thanks for cleaning my new car thoroughly after a 1600 mile drive! The staff was courteous and efficient in every way! Thank you Longo Toyota! More

by CYNTHIAMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weston Wallace
Jun 17, 2019 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater about your visit to our service drive. Team Longo

June 15, 2019

It's like buying a car from family. We knew the exact car we were looking for when we showed up and these guys made the process very streamlined and quick. They were straightforward abou More

by WHO5M1K3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pan, JOHN KENNEY
Jun 15, 2019 -

Longo Toyota of Prosper responded

From all of us here at Longo Toyota of Prosper, we really do appreciate your efforts in recognizing a few of our team members. I'm so delighted to read of the caring attention they both provided. Congratulations on your new Toyota and hurry back. Team Longo

June 15, 2019

Exceptional experience Working with Jeff only happened because he continued to check with me in the very early stages of my purchase. I went on AAA site and through true c More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Longo Toyota of Prosper responded

Hi Debbie - it's Longo Toyota of Prosper wanting to THANK YOU so much for the shout out on DealerRater and more importantly entrusting us with your car care needs. I will make sure that Jeff and the team receive a copy of this review, I know it's going to make their day, it certainly has made mine. Welcome to the Longo Toyota of Prosper Family Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 12, 2019

Straight Shooters, Easy to work with I recently purchased a vehicle at Longo. They were accommodating to my request to test drive a few models and were willing to work with my terms so I More

by Disco_Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hall, Erald Kuqi
Jun 13, 2019 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper, CONGRATULATIONS on your recent purchase. We know you have many choices when selecting a brand/dealer and we're all very honored to have earned your trust with your car care needs. Welcome to the Longo Toyota of Prosper Family! Kary Loefler Guest Relations Director Longo Toyota of Prosper E: kary.loefler@longotoyota.com

June 11, 2019

Exceptional Dealership This is my first experience with Toyota but the way Longo Toyota staff helped me with my circumstances and make it happened was amazing and I’m great More

by Jram2019@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Burris, ABU ABOUTALEB
Jun 12, 2019 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU so much for sharing your visit on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored to have been selected to handle your car care needs. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota of Prosper

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