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Longo Toyota of Prosper

Prosper, TX

4.9
1,607 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,608 reviews

January 06, 2026

We had been searching for a 2025 Toyota Land Cruiser 1958 for about six months, and Bak was the one who finally made it happen. He let us know the same day the vehicle became available, and we came in and pu More

by jenarensat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bak Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lankford, Ian Flynn
Jan 06, 2026 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear about your experience, and congratulations on your new 2025 Toyota Land Cruiser 1958. We're honored to hear that this was the best car-buying experience you’ve had, and we sincerely appreciate your recommendation. Enjoy your new Land Cruiser, and please don’t hesitate to reach out if there is anything we can assist you with in the future. Welcome to the family. Team Longo Toyota of Prosper

January 03, 2026

I literally can't say enough about this dealership and about Tony. I had a HORRIBLE experience at a different dealership and called Tony first thing in the morning to check on one of his vehicles. He sent More

by hayleedurbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Longo Toyota of Prosper responded

We are so grateful for your kind words! It’s wonderful to hear that Tony and Derrick could turn your experience around and make you feel welcomed, supported, and even like part of the family. We’re so glad we could help you get into the vehicle you wanted and handle your trade-in smoothly. Welcome to the Longo Toyota of Prosper Family!

January 03, 2026

This was, without question, one of the best car-buying experiences we’ve ever had—and a complete breath of fresh air after a terrible experience at another Toyota dealership. From the moment we sat dow More

by a.c.durbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Haines
Jan 05, 2026 -

Longo Toyota of Prosper responded

We are so grateful for your incredible review! It’s wonderful to hear that Tony Bailey and Derek could make your car-buying experience feel seamless, respectful, and even like family—especially after a difficult experience elsewhere. We’re thrilled that their professionalism, care, and dedication left such a positive impression. Thank you for trusting Toyota of Prosper—we’re honored to have earned your loyalty and look forward to serving you for many years to come!

January 02, 2026

Weston Wallace provided one of the best service experiences I've ever had. From start to finish, Weston went above and beyond to ensure that all my needs were met in a professional, friendly, and t More

by Mamoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Longo Toyota of Prosper responded

We are truly humbled and grateful for your amazing review! It’s wonderful to hear that Weston provided such a professional, attentive, and seamless service experience. We’re so proud of his dedication to making every guest feel valued and confident in their decisions. Your kind words affirm the heart of what we strive to do at Longo Toyota of Prosper, serve our customers with honesty, care, and excellence. Thank you for trusting us, and we look forward to seeing you again for all your future needs!

January 01, 2026

Tony was amazing! He found exactly what we were looking for! Will be back for sure for our next vehicles!!! More

by Mfree1298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Flynn
Jan 05, 2026 -

Longo Toyota of Prosper responded

We’re thrilled to hear that Tony was able to help you find exactly what you were looking for! It’s always our goal to make the car-buying experience smooth and enjoyable. We can’t wait to welcome you back for your next vehicle—thank you for trusting us! Team Longo

December 31, 2025

Well … All I want to say is this …. Your focus should be on customer satisfaction rather business because if customer is satisfied business will come by itself. More

by Sanjeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Weston Wallace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your perspective. We truly value customer satisfaction and appreciate you taking the time to remind us how important it is. Your feedback helps us continue improving and ensuring our customers have the best possible experience. -Longo Toyota Prosper

December 31, 2025

Worked with Christopher Winner Brought car in for 2 yr free maintenance service Should have taken 30 minutes but too 3 hrs I left paying more money than it would cost to do tire rotation and oil change More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Winner
Jan 02, 2026 -

Longo Toyota of Prosper responded

We would like to acknowledge your feedback on DealerRater and thank you for taking the time to share your experience. We appreciate the opportunity to review your recent service visit, and we thank you for speaking with Billy Stewart, Service Director, while you were at our service center. During your service inspection, our technician identified an issue with the tire and provided the appropriate recommendations. As the concern was not covered under warranty, a charge was applied for the repair. Once again, we appreciate your perspective and thank you for your understanding. Please do not hesitate to contact us if you have any further questions or concerns.

Jan 02, 2026 -

Queen responded

As I previously stated there was nothing wrong with the tire to begin with. Just because I did not purchase the tire warranty or any other warranty does not mean they can just find something wrong since it’s not covered. It’s a new car and sensors would have came own.

December 31, 2025

Very helpful and courteous during the entire test drive and signing experience. Very Highly recommend them! We worked with Tony and Harvey! More

by Julie Armistead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Longo Toyota of Prosper responded

Thank you so much for the kind review! We’re thrilled to hear you had such a positive experience from the test drive through signing. Tony and Harvey will be especially happy to know they made your visit helpful and enjoyable. Wishing you a New Year filled with happiness, success, and smooth drives.

December 26, 2025

Great experience! Ask for Tony - he is a pleasure to work with! He was very patient and knowledgeable. More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Longo Toyota of Prosper responded

Thank you for allowing us to serve you. We wish you happiness, success, and many great miles in the year ahead.

December 26, 2025

Tony is the best! ! I’ve worked with him twice now and will continue to in the future. He’s always on top of things and takes such good care of me and my vehicle! It’s More

by Wendy Reed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Longo Toyota of Prosper responded

Thank you so much for the kind words! We’re thrilled to hear about your great experiences with Tony. Congratulations on your new car, and Happy New Year!