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Longo Toyota of Prosper

Prosper, TX

4.9
1,388 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,388 reviews

April 06, 2025

Ed Tilman did a good job steering us through the purchase and delivery of our vehicle. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Longo Toyota of Prosper responded

Thank you for your review and choosing Longo Toyota of Prosper for your auto care needs. Edwin and team are honored to serve you. Enjoy what your drive - Team Longo

April 06, 2025

Best service center in Dallas area hassle free,courteous employees and knowledgeable. Mr Lopez treated me like family. More

by Gigitexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Longo Toyota of Prosper responded

Thank you for entrusting Mr. Lopez and Longo with your auto care needs. We're honored you stopped by - Team Longo

April 05, 2025

Service is very good and the people are also very helpful. The work was done on time. More

by Sfcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your review and feedback with DealerRater and Longo. We are glad to hear that you found our service helpful and the work was done on time. Thank you for sharing your experience with us.

April 04, 2025

Had the best car buying experience of our life today with Tony. Simply a great deal maker who makes the process very straightforward and honest. We will only be buying our Toyota’s from Superman from here on More

by wcbush14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Longo Toyota of Prosper responded

Thank you so much for the kind words! We’re thrilled to read you had such a great experience with Tony. He truly is a superstar when it comes to making the car buying process smooth and enjoyable. We look forward to helping you with your future Toyota purchases. Enjoy the new ride!

April 03, 2025

This started out interesting but I must say. The entire team at Toyota went above and beyond to take care of us. This was my son’s first car purchase by himself. Tony and the entire team made t More

by Davis-joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad (finance manager). Amazing
Apr 03, 2025 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience on DealerRater! We are thrilled to hear that your son’s first car purchase went so smoothly and that Tony and the team could make the process memorable for both of you. It’s always a special moment when a young driver gets their first vehicle, and we’re honored to have been a part of that experience. Please give your son a big congratulations from all of us on his first vehicle! We're so glad to hear he’s still smiling, and we hope he enjoys many happy miles ahead. Welcome to the Longo family!

March 29, 2025

this is my first Toyota and I am pleased with the service, the location and the dealership. Gage was great to work with.` More

by karenv908@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Longo Toyota of Prosper responded

Welcome to the Toyota family! We're so happy to hear that your first Toyota experience has been a great one. It’s wonderful to know that you’re pleased with our service, location, and dealership. Gage will be thrilled to hear your kind words! Team Longo

March 29, 2025

I chose Toyota 1 year ago and I can’t describe how great their service department operates. I was frustrated with two other brands level of professionalism and customer experience. I am an advocate now an More

by michael.warntjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Longo Toyota of Prosper responded

Wow! We truly appreciate you taking the time to share your experience. It means so much to hear that our service department has exceeded your expectations after your frustration with other brands. We take great pride in providing top-notch service, and knowing that you’re an advocate for Longo and your Tundra is incredibly rewarding. Thanks for the shout out and hurry back - Team Longo Toyota of Prosper.

March 24, 2025

Sammy was an outstanding point person throughout our entire experience. She followed up promptly, confirmed our appointment, and professionally introduced herself before walking us over to meet with To More

by richellegrajo
Recommend Dealer
Yes
Employees Worked With
Samantha Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your experience. We're thrilled to hear how outstanding Tony & Sammy were throughout the entire process. Their dedication, professionalism, and commitment to ensuring everything went smoothly, truly reflect the level of service we strive for. We appreciate your kind words and your recommendation. We'll be sure to share your feedback with Tony, Sammy and the team @ Longo Toyota of Prosper Sls Dept.

March 23, 2025

Convenient & accessible location, clean building & nice lobby, professional & courteous staff, and customer support is awesome! More

by mhel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

mhel responded

By the way, Cameron did a great job working on my car. He explained in details what my car needs & what is the service for, honest in giving professional car advise, & keep me updated all the time. Thanks Cameron. Appreciate it.

March 18, 2025

I bought my car from RW in 2020 and have my vehicle serviced at Longo. Great place to buy and keep your car running smoothly. More

by nicoleinman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Longo Toyota of Prosper responded

It's great to hear that you purchased your car from RW in 2020 and continue to have it serviced at Longo Toyota of Prosper with Doug. Keeping your vehicle running smoothly is important, and we're glad Longo has been a reliable place for you. We appreciate your continued trust and look forward to assisting you in the future.

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