Longo Toyota of Prosper - Service Center

Cameron was very knowledgeable and very caring about his customers . Thank you for being so helpful and kind and always want to go extra miles . Will tell other friends to get their Toyotas serviced there t customers . Thank you for being so helpful and kind and always want to go extra miles . Will tell other friends to get their Toyotas serviced there too More

Unpleasant experience. They broke a part and I had to pay triple the amount and lost two hours. I will never return. I do not recommend it. They broke a part and I had to pay triple the amount and lost two hours. I will never return. I do not recommend it. More

The staff was very helpful and no hassle. It took a while for the servicing today but was taken care for for the delay. It took a while for the servicing today but was taken care for for the delay. More

We have bought 2 different Toyotas from Longo over the last few years and have had excellent communication with both our salesman and Doug my service tech. I usually wait on my vehicles because service de last few years and have had excellent communication with both our salesman and Doug my service tech. I usually wait on my vehicles because service dept is so quick! I highly recommend you check them out. More

Andrew has made the difference in having a great experience in the service department and I have never had such personal care before. He is awesome! experience in the service department and I have never had such personal care before. He is awesome! More

Weston the service manager was great plus the AC mechanic solved our issue - all we’ll done 👍 solved our issue - all we’ll done 👍 More

Coming to Longo Toyota in early 2018 was the best decision that has lasted several years! And the last time, July 15, 2025, like all previous visits an enjoyable experience! My business carries me decision that has lasted several years! And the last time, July 15, 2025, like all previous visits an enjoyable experience! My business carries me all around America. There’s no other dealership experience that compares with Longo Toyota of Prosper! Their Service Center is a Masterpiece of true “Care and Concern”!!! Sir David Araujo was my first service advisor. His spirit flows with generous Care and Concern! His knowledge, professionalism and spirit keeps me coming back! Sir David has advanced his skills to become the Service Center Advisor. Along which, he has hired people who carry his wonderful spirit as well. Sir Lawrence Caudillo served as my recent Service Advisor. He too carries the same great spirit that brings me back! This last visit I also met Sir Daniel A. Sanchez, Vise President | General Manager. Each of these men have true Character! Honor, truth, true leadership and professionalism radiates from these men! Mr Penske should be very proud, as I am of these men!!! Best to you all!!! More

Doug is always a pleasure to work with. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. More

Fantastic dealership and customer service. Lawrence is very thorough and helpful. I've worked with him more than once, and all have been positive experiences. Lawrence is very thorough and helpful. I've worked with him more than once, and all have been positive experiences. More

Kenneth Janes is the Bonb! He always takes great care of our entire family at the Highest level! He always takes great care of our entire family at the Highest level! More