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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
422 Reviews

422 Reviews of Longo Toyota of Prosper - Service Center

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April 17, 2025

Staff was very friendly and courteous They did a good job.I am very satisfied More

by Zak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Longo Toyota of Prosper responded

We genuinely happy with the positive feedback and are thrilled to hear that our staff provided friendly and courteous service. Thank you for sharing your experience with us. Team Longo

April 17, 2025

I’ve owned Toyotas for 20+ years. For that amount of time Doug Ranzer has been my service tech first at Pat Lobb Toyota, and now at prosper Toyota. If not for Doug, I don’t know that More

by bso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Longo Toyota of Prosper responded

We deeply cherish your loyalty and the exceptional service Doug provides. Thank you for being a valued customer for over 20 years - Team Longo

April 16, 2025

Cameron has been nothing short of amazing! This is a dependable, respectful, and dedicated man who has always taken care of me and my family. Even on his day off,, he took the time to get me i More

by TundraMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Longo Toyota of Prosper responded

We're elated to hear about your positive experience with Cameron at Longo Toyota of Prosper! Thank you for sharing your feedback. It's wonderful to know that Cameron has been so helpful and dedicated, even going above and beyond on his day off to assist you and your family. We truly appreciate your kind words about his dependability, respectfulness, and commitment to customer service. Your satisfaction is our priority, and we're thrilled that Cameron has exemplified this in his interactions with you. Team Longo

April 14, 2025

Purchased my Highlander here, still drive the 30 miles to get it serviced due to consistent great customer service. More

by stevenmorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Longo Toyota of Prosper responded

Thank you for your review. We know you have many choices when selecting a car dealer and we're honored you have selected us - Longo Toyota of Prosper

April 11, 2025

Lawrence is very professional and knowledgeable. He greeted me with smile and recommended what services I needed. More

by Abulfazal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Longo Toyota of Prosper responded

Thank you for your feedback, we're honored to serve you. Team Longo

April 10, 2025

Excellent service department. Quality work, great staff and fair prices. Will definitely return to Longo of Prosper. More

by bobs.garage75033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Longo Toyota of Prosper responded

We're humbled to serve you and your auto care needs - Make it a great day and hurry back - Team Longo

April 05, 2025

Service is very good and the people are also very helpful. The work was done on time. More

by Sfcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your review and feedback with DealerRater and Longo. We are glad to hear that you found our service helpful and the work was done on time. Thank you for sharing your experience with us.

March 29, 2025

this is my first Toyota and I am pleased with the service, the location and the dealership. Gage was great to work with.` More

by karenv908@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Longo Toyota of Prosper responded

Welcome to the Toyota family! We're so happy to hear that your first Toyota experience has been a great one. It’s wonderful to know that you’re pleased with our service, location, and dealership. Gage will be thrilled to hear your kind words! Team Longo

March 29, 2025

I chose Toyota 1 year ago and I can’t describe how great their service department operates. I was frustrated with two other brands level of professionalism and customer experience. I am an advocate now an More

by michael.warntjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Longo Toyota of Prosper responded

Wow! We truly appreciate you taking the time to share your experience. It means so much to hear that our service department has exceeded your expectations after your frustration with other brands. We take great pride in providing top-notch service, and knowing that you’re an advocate for Longo and your Tundra is incredibly rewarding. Thanks for the shout out and hurry back - Team Longo Toyota of Prosper.

March 23, 2025

Convenient & accessible location, clean building & nice lobby, professional & courteous staff, and customer support is awesome! More

by mhel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

mhel responded

By the way, Cameron did a great job working on my car. He explained in details what my car needs & what is the service for, honest in giving professional car advise, & keep me updated all the time. Thanks Cameron. Appreciate it.

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