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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
418 Reviews

418 Reviews of Longo Toyota of Prosper - Service Center

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July 12, 2022

Clean, efficient dealership. Scheduled maintenance online and everything was done paper free. Free Wi-Fi and comfy chairs make the time go by quick. Thank More

by jschemmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Longo Toyota of Prosper responded

Thank you Jschemmel for the shout out on our efforts in keeping our building clean and comfortable for our guests. We're honored to serve you and please hurry back - Team Longo

July 12, 2022

Attentive and very professional. So glad I chose Toyota for my new purchase. Thank you Toyota Longo, Edwin & Cecilia. More

by therobinsongroup12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
Jul 12, 2022 -

Longo Toyota of Prosper responded

We're delighted to read of the caring attention provided by both our Sls | Svc Dept. team (Edwin | Cecilia). We never want you going anywhere else but Longo. Make it a great day

July 10, 2022

I like the fast service and the kindness of the people that work there Real professionals More

by noev69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kary Loefler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Palencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Jul 11, 2022 -

Longo Toyota of Prosper responded

Thank you so much for the kind posting on DealerRater - Team Longo

July 10, 2022

First visit to service department and had great experience. Staff was friendly, helpful, courteous and vehicle was done sooner than expected and for less money than originally quoted. Will be my More

by Scott Toomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the 5-star DealerRater review and cannot wait to share this with the svc team @ Longo Toyota of Prosper. Make it a great day and hurry back

July 09, 2022

Friendly service and clear explanation of what they did. Also provided transportation to and from my home. Highly recommended! More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jul 11, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper - We're honored to serve you

July 07, 2022

They are very efficient, professional and customer oriented. Service advisor very helpful.i recommend them. More

by wilkins_bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Jul 07, 2022 -

Longo Toyota of Prosper responded

Delighted to read of the caring attention provided by the team @ Longo Toyota of Prosper - we're honored to serve you and make sure you hurry back.

June 23, 2022

The service manager Michael was so attentive and helpful, he renewed my faith in customer service. This dealership is so beautiful and very comfortable for waiting- they have awesome coffee and water and pla More

by mariehearne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shkolnikov
Jun 23, 2022 -

Longo Toyota of Prosper responded

We're delighted to read of the caring attention provided by Mike and the Svc team @ Longo Toyota of Prosper. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo to handle your auto care needs. Make it a great day and hurry back

June 19, 2022

Longo Toyota of Prosper serviced my Camry hybrid to my satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additiona More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper to handle your servicing needs. Make it a great day and hurry back

June 19, 2022

Always professional and always keep my car running like new. I really want a Honda CRV but will get another Toyota because of this dealership. More

by reynoldstraceyjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
Jun 20, 2022 -

Longo Toyota of Prosper responded

This is absolutely the highest compliment we could have received - THANK YOU so much - please know how honored we are to serve you - Team Longo

Jun 20, 2022 -

reynoldstraceyjean responded

Doug Ranzer (sp?) is my favorite service advisor but they are all awesome. They deserve the credit, along with the mechanics, that will have me always go to Longo of Prosper, i now live in Forney and the drive is worth it because I know I will be treated right. Keep up the excellent work!!

June 18, 2022

Dean, is always kind, knowledgeable, and professional. Also, he ensure I receive the best of comparable market rates for my service. More

by Steve D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star DealerRater posting and please know how honored we are to serve you - Hurry back - Team Longo

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