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Lorenzo Buick GMC

Miami, FL

4.4
2,917 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,917 reviews

June 21, 2025

dealer is great, rafael help me to buy the car i want it , really good service, the only reason i will give 3 as a rate is because i when for an online price of $52900 and they end it up selling me the at $ More

by lazaro_23
Recommend Dealer
Yes
Employees Worked With
rafael
June 20, 2025

Ariel was a great salesman. Showed me plenty of cars and made sure we test drove and I was happy before moving forward with finance. Joshua was phenomenal he told me everything More

by ramsesf211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Varas Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Last week I wrote a review about the poor service experience. Today I want to say that thanks to the service manager, Mr. Ivan, everything has been resolved. The staff, who fortunately no longer wo More

by JABIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Sandino
Jun 21, 2025 -

Lorenzo Buick GMC responded

We're glad our team could assist you and resolve your concerns. We appreciate your patience and feedback. Best wishes from Lorenzo Buick GMC.

June 19, 2025

Joshua in the finance department was great very helpful and explained every little detail to me ! More

by Larry021897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lorenzo Buick GMC responded

We're glad our team in the finance department could assist you so thoroughly. Thank you for sharing your experience with Lorenzo Buick GMC.

June 19, 2025

I was provided excellent service at every step of the purchasing process. Juan was very friendly and knowledgeable about the vehicle and other options. I would highly recommend Lorenzo Buick/GMC to frien More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Desde que compré mi camión, está dando un fallo, he ido cinco veces al Taller y aún estoy esperando que me llamen para poner la pieza que está mal, ya llevo seis meses More

by jarolgt28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elliott Speulveda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Very good attention, employers very kind, I got my appointment and the make the repair very fast. More

by CHACHYHERN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We're glad our team could assist with your repair swiftly at Lorenzo Buick GMC. Take care!

June 18, 2025

Buna atencion departe del bendedor rafael y del finansista pero por parte del taller muy mala no le isieron el serbisio y me dijeron que si mui mala esa parte del dile More

by camacho.luisj
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lorenzo Buick GMC responded

Nos complace que el servicio de ventas y finanzas fue satisfactorio. Agradecemos tus comentarios sobre el taller y tomaremos notas para revisar la situación.

June 17, 2025

I was sold a $56,000 truck that I can’t drive and the dealership has been ignoring my calls ever since More

by Warren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yosmel Tundidor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lorenzo Buick GMC responded

Hello Warren, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your car-buying experience with our Sales Team regarding the condition of your truck after the sale and the after-sales care received. Would you mind emailing me your preferred contact information so we can discuss this at your earliest convenience? Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

June 17, 2025

No thanks Never received updates on car while serviced . Never received my keys after paying and completing service . Had to wait additional time by the car in the sun to be handed the keys . Service time t More

by jav3182
Recommend Dealer
Yes
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