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Gina Alvarez

Overview Reviews (44) Inventory (556)

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Gina Alvarez

Loaner Manager Coordinator

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

BORN AND RAISED IN MIAMI FLORIDA I HAVE LIVED IN NJ, FORT MYERS AND LAKELAND FLORIDA BUT I ALWAYS COME BACK HOME. I HAVE BEEN IN THIS INDRUSTY FOR 8 YEARS NOW I HAVE LEARNED ALOT AND STILL LEARNING. I LOVE DOGS WHICH IS WHY I HAVE 4 LOVE SPORTS AND WORKING OUT LOVE THE BEACH AND ALWAYS HAVE MUSIC IN MY EARS..

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4.3

44 Reviews

Overview Reviews (44) Inventory (556)

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

LOANER MANAGER

SERVICE BDC

WARRANTY ASSISTANT FOR SERVICE

SERVICE CASHIER

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4.3

44 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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44 Reviews of Gina Alvarez

September 10, 2026

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Employee Rating

great service on time and very dependable, quick turn around and friendly customer service, also a very clean area around and friendly customer service, also a very clean area More

by worldwidefreight

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Milka Alvarez, Antionio Corcho, Jorge Anton, Yohan Fernandez, Isael Cabrera, Azuan Perez Tarrau, Rafael Fernandez, Bernal "Fred" Sanchez

Sep 10, 2026 -

Lorenzo Buick GMC responded

We’re glad the service on your GMC Sierra 1500 was timely and dependable. Your feedback on our quick turnaround and clean facility means a great deal to our service department.

August 04, 2026

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Employee Rating

Great people, Everyone committed to client satisfaction. Worked with. Service but even the sales people were happy and helpful satisfaction. Worked with. Service but even the sales people were happy and helpful More

by Mike2748

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Jesus Castillo, Oscar Gomez, Bernal "Fred" Sanchez

Aug 04, 2026 -

Lorenzo Buick GMC responded

Your GMC Sierra 1500 was a pleasure to service. Hearing that both our service and sales teams were attentive and eager to help means a lot to us.

July 23, 2026

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Employee Rating

Customer service was amazing, very helpful and professional and knowledgeable, I really appreciate the treatment very thankful professional and knowledgeable, I really appreciate the treatment very thankful More

by LEANADUARTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez

Jul 23, 2026 -

Lorenzo Buick GMC responded

It’s wonderful our team delivered professional and knowledgeable care for your Buick Enclave. Lyanette is grateful you felt well treated. Thanks for choosing Buick for your service.

July 13, 2026

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Employee Rating

Thank you, so Mr. Ruben GARCIA and his crew have a great service on Customer Ruben GARCIA and his crew have a great service on Customer More

by GUTIERREZJB71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez

Jul 13, 2026 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team's service. Thank you for choosing Lorenzo Buick GMC.

July 11, 2026

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Employee Rating

Henry gave me great service. The service and time were as promised. I will go back again. The service and time were as promised. I will go back again. More

by arigarcia1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez

Jul 11, 2026 -

Lorenzo Buick GMC responded

It’s great to hear that our team provided the timely service you expected for your GMC. We look forward to serving you again the next time you visit. Thank you for choosing us.

July 07, 2026

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Employee Rating

After an unfortunate event were my brand new truck overheated I brought it to Lorenzo Buick GMC and David was my service advisor, he was extremely helpful and communicative in order to get my truck ba overheated I brought it to Lorenzo Buick GMC and David was my service advisor, he was extremely helpful and communicative in order to get my truck back on the road. More

by mi6uel_6

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez

Jul 07, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your five-star review after your GMC 1500 needed service following an overheating issue. We’re glad our team kept you informed and handled the repairs efficiently to get you back on the road. Please let us know if you need any further assistance.

May 14, 2026

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Employee Rating

Service Department is the worst. Had my car there and they didn’t touch it in 3 business days. I picked it up and took it to another desler. Never again!!!! Had my car there and they didn’t touch it in 3 business days. I picked it up and took it to another desler. Never again!!!! More

by KACTELLENI

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Henry

May 15, 2026 -

Lorenzo Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.Hello, Your feedback is very important to us. I would appreciate the opportunity to speak with you in greater detail about your experience with our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. I look forward to hearing from you. Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

April 30, 2026

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Employee Rating

I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes stating it was acting up. More

by UPDATE2

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez

May 06, 2026 -

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 23, 2026

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Employee Rating

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Damian Figueroa, Lyanette Vera, Yosmel Tundidor, Juan Regueiro, Jesus Castillo, Oscar Gomez, Bernal "Fred" Sanchez

Apr 24, 2026 -

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 11, 2026

Dealership Rating

Employee Rating

Nice fast and courteous personnel , very satisfied with the over all service. Thank you for everything the over all service. Thank you for everything More

by LEOFDEZ74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Damian Figueroa, Lyanette Vera, Yosmel Tundidor, Juan Regueiro, Jesus Castillo, Oscar Gomez, Bernal "Fred" Sanchez

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