Lyanette Vera

Lorenzo Buick GMC responded

We’re glad you found our advisor helpful during the service on your GMC Canyon and that the wait was shorter than expected. Hearing that means a lot to our service department.

Lorenzo Buick GMC responded

Knowing you appreciated the personalized attention and care from our service department means a lot to us. We’re glad the service on your GMC Acadia left you completely satisfied.

Lorenzo Buick GMC responded

Your GMC Sierra 1500 was a pleasure to service. Hearing that both our service and sales teams were attentive and eager to help means a lot to us.

Lorenzo Buick GMC responded

It’s wonderful our team delivered professional and knowledgeable care for your Buick Enclave. Lyanette is grateful you felt well treated. Thanks for choosing Buick for your service.

Lorenzo Buick GMC responded

Thank you for noting the professionalism of our service team and for entrusting us with your Chevrolet Suburban maintenance. We’re pleased all required checks were completed and look forward to assisting you again.

Lorenzo Buick GMC responded

We appreciate your kind words about our team's service. Thank you for choosing Lorenzo Buick GMC.

Lorenzo Buick GMC responded

It’s great to hear that our team provided the timely service you expected for your GMC. We look forward to serving you again the next time you visit. Thank you for choosing us.

Lorenzo Buick GMC responded

Thank you for sharing your five-star review after your GMC 1500 needed service following an overheating issue. We’re glad our team kept you informed and handled the repairs efficiently to get you back on the road. Please let us know if you need any further assistance.

Lorenzo Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.Hello, Your feedback is very important to us. I would appreciate the opportunity to speak with you in greater detail about your experience with our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. I look forward to hearing from you. Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.