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Lorenzo Buick GMC

Miami, FL

4.4
3,310 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,309 reviews

July 10, 2026

Excellent customer service! I truly appreciate your prompt response, professionalism, and willingness to help. Thank you for making this such a positive experience. More

by danpreyes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gonzalez
Jul 10, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's efforts. We appreciate your feedback about our customer service at Lorenzo Buick GMC. Your satisfaction is important to us.

July 09, 2026

The best thing that has ever happened to me. The person who assisted me did a very good job. More

by arielcabrera1971
Recommend Dealer
Yes
Employees Worked With
They are a wonderful person; I can't remember their name right now.
Jul 09, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback. We're glad our team could assist you well at Lorenzo Buick GMC.

July 08, 2026

Best service overall it was a great communication. Great speed was fast and I just got there and left happy satisfied, Everything was ready. The car was ready. The car was right up front. It was I mea More

by pedrousa2190
Recommend Dealer
Yes
Employees Worked With
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isael Cabrera
Jul 08, 2026 -

Lorenzo Buick GMC responded

Thank you for highlighting how smoothly your new GMC lease went, from clear communication to having your vehicle waiting upfront. Isael is delighted knowing we could move quickly and have everything prepared so you could drive away satisfied.

July 07, 2026

Excelente atención. David me ayudó en todo mi proceso de una manera muy profesional, me explicó y me acompañó en casa paso, lo que hizo que todo fuera más fácil. More

by Mayte
Recommend Dealer
Yes
Employees Worked With
David
Jul 07, 2026 -

Lorenzo Buick GMC responded

It’s wonderful to hear that our team provided clear, professional guidance during each step of your Cadillac service, helping to simplify the process. Thank you for sharing your experience. We hope to assist you again soon.

July 07, 2026

After an unfortunate event were my brand new truck overheated I brought it to Lorenzo Buick GMC and David was my service advisor, he was extremely helpful and communicative in order to get my truck ba More

by mi6uel_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your five-star review after your GMC 1500 needed service following an overheating issue. We’re glad our team kept you informed and handled the repairs efficiently to get you back on the road. Please let us know if you need any further assistance.

July 07, 2026

David was very communicative and clear about the service my truck needed. David was very communicative and clear about the service my truck needed, he was easy to reach. More

by mi6uel_6
Recommend Dealer
Yes
Employees Worked With
David
Jul 07, 2026 -

Lorenzo Buick GMC responded

Hello, we’re glad our team kept you informed and made the service process straightforward for your GMC Sierra 1500. It’s rewarding to know reaching us was easy whenever you had questions. Thank you for the perfect rating.

July 07, 2026

Excellent service very helpful and super great prices on what I was looking for very happy with my purchase More

by jessemuinojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Lorenzo Buick GMC responded

It’s great to hear our team provided helpful service and competitive pricing. Congratulations on finding the perfect GMC Sierra 1500, and we’re delighted you are satisfied with your purchase. Let us know if there’s anything else we can assist you with.

July 03, 2026

The only thing they care about is getting paid, not solving the problem. The service is terrible; they’ll tell you anything just to collect the fee and get you out the door quickly—leaving you having p More

by marelysmeireles10
Recommend Dealer
No
Jul 05, 2026 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would appreciate the chance to speak with you in greater detail about your experience with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

July 03, 2026

Great customer experience also very efficient and fast Amazing customer experience also very efficient and fast ! I would buy a car again from Javier More

by javieralexander3120
Recommend Dealer
Yes
Employees Worked With
Javier and Juan
Jul 03, 2026 -

Lorenzo Buick GMC responded

Your enthusiastic feedback made our day. We’re pleased the process was smooth and efficient. Thanks for choosing Buick, and we look forward to helping you with your next vehicle.

July 03, 2026

I bought 3 cars with them. The customer services is exceptional Jorge always help me to find the best option More

by Jonhi58
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 03, 2026 -

Jonhi58 responded

Lorenzo Buick GMC es un excelente dealer. Ellos te ofrecen un buen servicio desde que llegas. Te sientes como en familia y en mi experiencia Horge siempre me ayuda a encontrar el vehículo que necesito.

Jul 06, 2026 -

Lorenzo Buick GMC responded

We are very happy to have provided you with such positive experiences! We sincerely value your loyal business and look forward to your next visit.

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