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Lorenzo Buick GMC

Miami, FL

4.4
3,380 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,380 reviews

September 10, 2026

great service on time and very dependable, quick turn around and friendly customer service, also a very clean area More

by worldwidefreight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milka Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antionio Corcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Anton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Lorenzo Buick GMC responded

We’re glad the service on your GMC Sierra 1500 was timely and dependable. Your feedback on our quick turnaround and clean facility means a great deal to our service department.

September 10, 2026

Can’t complain. I’m a service manager in a dealership and know what the service dept is going through . They have been very professional. A little rough start but th More

by dperez071376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and David in service dept
Sep 10, 2026 -

Lorenzo Buick GMC responded

Your perspective as a fellow service manager and recognition of our team’s professionalism means a lot to us. We’re glad we could overcome the rough start and meet your expectations for the service on your GMC 3500.

September 09, 2026

He started with a fair price considering available rebates. He is an expert on the tech to set up the vehicle memory strings & app for auto start. More

by ericlahti
Recommend Dealer
Yes
Employees Worked With
Javier Vargas
Sep 09, 2026 -

Lorenzo Buick GMC responded

Knowing that the pricing felt fair, especially with the rebates, is rewarding for our team. We’re pleased we could set up your new GMC Sierra 1500’s memory profiles and mobile app for automatic start.

September 08, 2026

Excellent after an small incident I came back for a second opportunity and I was treated fairly and the service was incomparable from the sales person Rick More

by sgeval
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
Sep 08, 2026 -

Lorenzo Buick GMC responded

Our sales team appreciated the chance to make things right when you returned. We’re thrilled to have earned your trust through your new GMC Sierra 1500 lease. Hearing your praise for fair treatment and outstanding service means a lot to us.

September 08, 2026

Excellent Excellent service, very professionals Wonderful service,everything was amazing I recommend Five stars I'm very grateful More

by idaliamoro02
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
Sep 08, 2026 -

Lorenzo Buick GMC responded

Hearing your kind words about our service means a lot to our team. We’re glad service met your needs when you purchased your new Buick Encore GX and grateful for your five-star recommendation.

September 07, 2026

This in my favorite dealership. The workers are very professional. The customer service is amazing. I feel like their family. More

by PMF1954
Recommend Dealer
Yes
Employees Worked With
Jorge Antón
Sep 07, 2026 -

Lorenzo Buick GMC responded

Knowing you consider us your favorite dealership means a great deal to our team. Hearing that our professionalism made you feel like family during your Buick Encore GX lease is truly rewarding.

September 06, 2026

Lack of service , bad organization, bad costumer experience They dont care about costumers . More

by Oswaldo
Recommend Dealer
No
Sep 07, 2026 -

Lorenzo Buick GMC responded

Oswaldo, Your feedback is very important to us. I would appreciate the chance to speak with you in greater detail about your experience with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this. Sincerely, Jim Mangano General Manager jimm@lorenzobuickgmc.com

September 05, 2026

Excellent service and good quality of staff looking for the best for their customers Good dealer for buy a car More

by CV72
Recommend Dealer
Yes
Employees Worked With
Emilio y Carlos Fenice Los mejores
Sep 05, 2026 -

Lorenzo Buick GMC responded

Our team is pleased we could secure your used GMC Acadia for you. Knowing you appreciated our commitment to finding the best fit means a lot to us.

September 04, 2026

The dealership over all was well maintained and salespeople were ok. Ok due to fact that our salesman was good, it was sometimes difficult to understand him due to his accent and unfamiliarity with More

by KIMJOE7653
Recommend Dealer
Yes
Employees Worked With
Had the vehicle I was looking for
Sep 04, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback regarding our sales team's communication. We appreciate your constructive input and encourage you to contact us directly if you'd like to discuss your experience further. Your comments help Lorenzo Buick GMC improve.

September 03, 2026

This was one of my worst buying a car and the second time buying from you all just the final price was not accurate and I called too many times to get clarification I actually think I got robbed More

by mmadhoo6
Recommend Dealer
No
Employees Worked With
Juan Regueiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
Sep 05, 2026 -

Lorenzo Buick GMC responded

Hello, I would like to learn more about your recent car-buying experience with our Sales Team. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Jim Mangano General Manager jimm@lorenzobuickgmc.com

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