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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,399 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,399 reviews

September 30, 2026

Amazing service Jordi was excellent Loved the inventory selection Next car will get it from you guys More

by soniaaguado
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
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Sep 30, 2026 -

Lorenzo Buick GMC responded

We’re glad you found our service outstanding and enjoyed our inventory selection. Knowing your purchase of the Sierra 1500 lived up to your expectations means a lot to our team.

September 30, 2026

Great experience with the GMC service department. The staff was friendly, professional, and kept me updated throughout the process. Everything was handled quickly and smoothly. Very satisfied with th More

by enriquecu2005
Recommend Dealer
Yes
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Sep 30, 2026 -

Lorenzo Buick GMC responded

Hearing that you felt well-informed throughout the service means a lot to us. We’re glad everything was handled quickly and smoothly for your GMC Sierra 1500. Your kind words and five-star rating are truly appreciated.

September 29, 2026

Great, honest people. Gave me the best deal without unnecessary bargaining back and forth. Recommend them! More

by abchance123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lopez
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Sep 29, 2026 -

Lorenzo Buick GMC responded

We’re glad your purchase of the new GMC Terrain felt fair and straightforward. Knowing your recommendation means a lot to our team.

September 29, 2026

No cumplen el horario de atención mi cita era a las 10:30 y me atendieron casi a la 1 de la tarde además pedí q me lavaran el carro y se olvidaron , me tocó decir de nuevo y mucho más tiempo de espera salí c More

by margache.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ninguno
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September 28, 2026

I was there on September 10, 2026 for a factory recall on my Buick Enclave, service was quick and professional, I was greeted by Yoli (very nice CSR) and later by David, they all were very professional and c More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Yoli.
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Sep 29, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with the recall service on your Buick Enclave. We appreciate your positive comments about our team's professionalism and quick service. Lorenzo Buick GMC looks forward to assisting you with your future maintenance needs.

September 28, 2026

The whole process was painless, the sales person was very helpful and the financial person was awesome. More

by ROGER DE ARMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARLOS FENICE
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Sep 28, 2026 -

Lorenzo Buick GMC responded

We’re glad the purchase of your new GMC Sierra 1500 went smoothly and without hassle. Your praise for our sales team’s helpful service and our finance team’s outstanding support means a lot to us.

September 26, 2026

Well,, I had to wait at least 45 minutes for services advisor because that day only two services advisor were working More

by rewal.alonso
Recommend Dealer
Yes
Employees Worked With
David
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Sep 29, 2026 -

Lorenzo Buick GMC responded

Hello, We appreciate your feedback. We would like to discuss your service experience regarding your wait time. Please contact me at your earliest convenience. Jim Mangano General Manager jimm@lorenzobuickgmc.com

September 26, 2026

Service was good. Service team did provide service as requested. Will continue to work with them. Thanks. More

by THOMASFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed. Do not remember names.
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Sep 26, 2026 -

Lorenzo Buick GMC responded

Knowing that the service on your GMC 3500 met your expectations means a lot to our service department. We look forward to working with you again.

September 24, 2026

It was great this is not my first there for alway return to buy my car there More

by sanchezljorge1961
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yosmel Tundidor
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Sep 24, 2026 -

Lorenzo Buick GMC responded

We’re glad you keep choosing our dealership for your new Buick Encore GX lease. Hearing that you value our service enough to return means a lot to our team.

September 23, 2026

Very attentive to my concerns and vehicle. He even followed up with a call on a subsequent day. More

by ARMYMAN1217
Recommend Dealer
Yes
Employees Worked With
Kris, at service but don't know his name. He's a new service tech.
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Sep 23, 2026 -

Lorenzo Buick GMC responded

Your note about our follow-up call after your service visit highlights how we prioritize clear communication and attentive care. Knowing we could address your concerns about your GMC Acadia is rewarding.

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