Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lorenzo Buick GMC
Miami, FL
2,863 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,863 reviews
July 06, 2021
My wife and I were extremely please with your service . We were tully treated like we were old-time friends. We are looking forward for further contacts. Sincerely, Debora y Jose Nery We were tully treated like we were old-time friends. We are looking forward for further contacts. Sincerely, Debora y Jose Nery More
by NERY
Verified CustomerEmployees Worked With
Carlos, Georg
July 05, 2021
First there nice then there sour.Been a whole month and First there nice then there sour. Been a whole month and i still haven’t received my car license plate tag that I paid $400 for from them. First there nice then there sour. Been a whole month and i still haven’t received my car license plate tag that I paid $400 for from them. More
by J. Bourne
Employees Worked With
Arda
July 05, 2021
El carro lleva un mes en el dealer con daños en el motor y no lo han solucionado , son una basura resolviendo los problemas de un carro de 90 mil dólares , voy a recomendar a mis amigos q no compren en Lore y no lo han solucionado , son una basura resolviendo los problemas de un carro de 90 mil dólares , voy a recomendar a mis amigos q no compren en Lorenzo gmc 👎👎👎 More
by sanchez.osmel
Employees Worked With
Anónimo
July 05, 2021
Driver door handle fell off in November, I took it in more than 3 times between November and April (always told they were ready). Each time, they sent me home with a broken handle, saying "we have to ord more than 3 times between November and April (always told they were ready). Each time, they sent me home with a broken handle, saying "we have to order the parts". Finally in April they said they "finally got the parts in." They scratched up the door trying to fix the handle and said I was going to have to leave it with them for a few days. Wife was now going into labor and that wasn't about to happen. I brought it back in June and it took 3 weeks for them to paint the door and finally fix the handle. I see some problem with what they fixed, but will not be taking it back to them to make any adjustments. Current service employee never called me to update me over the 3 weeks. I had to continually drive to the dealership to get an update. It was the worst experience ever. Never again. More
by New Chrysler owner
Employees Worked With
3 Different Service People; your staff kept quitting
July 02, 2021
Service was very fast and friendly. Buying a new car can be stressful and tedious, but my experience at Lorenzo GMC made the process that much easier. be stressful and tedious, but my experience at Lorenzo GMC made the process that much easier. More
by isanturio
Employees Worked With
Ara Adan
July 01, 2021
They were really nice and helpful people. Johan Hernandez was the salesman, he is very profesional and knowledgeable, they provided a very good service. #GOLORENZOGMC was the salesman, he is very profesional and knowledgeable, they provided a very good service. #GOLORENZOGMC More
by mylene.valdes123
Employees Worked With
Johan Hernandez
July 01, 2021
Fast and communicative. I am happy with the customer service and the quality of the job. Also price is fair. Stay away from mobile and/or mechanic shops. service and the quality of the job. Also price is fair. Stay away from mobile and/or mechanic shops. More
by fricc005
Employees Worked With
N/A
