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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,269 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,269 reviews

May 24, 2026

Easy, attentive, friendly. Supportive Overall great experience. From phone rep to accountant. Very easy and professional More

by steve.durko
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
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May 24, 2026 -

Lorenzo Buick GMC responded

We appreciate you sharing your feedback. It’s fantastic to hear that every step—from our phone team to the final paperwork—was seamless and professional. Enjoy your new GMC HUMMER EV SUV and don’t hesitate to reach out if you need anything.

May 23, 2026

My experience was excellent this is already the second car I've bought from Rafael at that dealership. The service is good, and they are very professional. More

by cuco3175
Recommend Dealer
Yes
Employees Worked With
Rafael
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May 24, 2026 -

Lorenzo Buick GMC responded

Thank you for your continued trust in Lorenzo Buick GMC. We appreciate your feedback and are glad to hear you found our service professional.

May 23, 2026

I got my car serviced and I felt service was curt and smug He was rude More

by zuloagajorge03
Recommend Dealer
No
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May 24, 2026 -

Lorenzo Buick GMC responded

Hello, Thank you for taking the time to share your feedback. We pride ourselves on high-quality standards here, and I would appreciate the opportunity to speak with you regarding the customer care you encountered with our Service Team. When it is convenient for you, please email me with your preferred contact details to further discuss this. Best Regards, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

May 23, 2026

Great service excellent My experience at the Lorenzo dealership always being excellent and very happy with my car More

by Gildagi3007
Recommend Dealer
Yes
Employees Worked With
Service
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May 23, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with the recent service on your Buick Encore GX. We’re delighted to hear that each visit has been outstanding and that you’re so happy with your vehicle. We look forward to supporting you at every future appointment.

May 22, 2026

Overall great experience and Eric made the whole process smooth sailing. Overall great experience and Eric made the whole process smooth sailing. I highly recommend Lorenzo Buick GMC More

by Derrick.rodriguez0605
Recommend Dealer
Yes
Employees Worked With
Eric
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May 22, 2026 -

Lorenzo Buick GMC responded

We appreciate you sharing your positive experience. We’re glad the process went smoothly and that you’re enjoying your GMC Sierra 1500. If there’s anything else we can do, just let us know.

May 22, 2026

Highly satisfied with Mr. Brian's customer service and quick response. He truly went above and beyond his duty. Excellent service! More

by luisaperi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 22, 2026 -

Lorenzo Buick GMC responded

We’re delighted to hear our team provided quick, above-and-beyond service for your GMC Sierra 1500. It’s wonderful that you felt well taken care of throughout the process. Thanks for the five-star rating and for trusting us with your service needs.

May 21, 2026

Professional, courteous, honest and attentive They answered all my questions and were on point. Great team More

by JTALAMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, assistant service mgr
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May 22, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's professionalism and attentiveness. We appreciate your feedback.

May 20, 2026

Nice service advisor . Very knowledgeable. The service advisor deserves a 5 star. However , the prices the dealer charges to service the car, is horrible. Almost highway ro More

by jav3182
Recommend Dealer
Yes
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May 21, 2026 -

Lorenzo Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again.

May 20, 2026

I purchased from out of state, and Carlos made it a quick and painless transaction. More

by markeastwood116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Valino
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May 20, 2026 -

Lorenzo Buick GMC responded

It’s great to hear that your out-of-state Cadillac XT6 purchase went so smoothly. We’re pleased our team could make the process quick and painless. Thank you for choosing us and enjoy your new XT6!

May 20, 2026

Excellent The service is excellent, and the people are very friendly. Very professional The agents are very pleasant More

by rosemery.feliz08
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
Report | Print
May 20, 2026 -

Lorenzo Buick GMC responded

We’re glad our team made you feel welcome with friendly, professional service. Thank you for choosing us for your Chevrolet. We look forward to assisting you again.

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