Lorenzo Buick GMC

A lot of patience Patient, kind, and easy to talk to. Explains everything clearly without getting tired and has a natural ability to persuade others through respect, empathy, and effective communication Explains everything clearly without getting tired and has a natural ability to persuade others through respect, empathy, and effective communication More

Great experience; felt taken care of and she helped me find the right car and price find the right car and price More

My experience with Lorenzo Buick GMC's service department has been extremely frustrating. I brought my vehicle in multiple times for the same unresolved issues and paid for repairs more than once. During my has been extremely frustrating. I brought my vehicle in multiple times for the same unresolved issues and paid for repairs more than once. During my most recent visit, my vehicle remained at the dealership for nearly a month and was returned with the issues still unresolved. Before posting this review, I contacted Service Manager Ruben Garcia and General Manager Andy Radu in an attempt to resolve the matter. Unfortunately, neither provided a meaningful solution or accepted responsibility for the situation. After multiple visits, repeated expenses, and weeks without my vehicle, I expected far better customer service and accountability. A dealership that repeatedly fails to repair a customer's vehicle, charges for ineffective repairs, keeps the vehicle for weeks at a time, and then ignores the customer's efforts to resolve the matter through management has completely failed in its obligation to stand behind its work and its customers. More

Outstanding! Entire process from Sales to Finance was excellent. Carlos Valino my salesperson was experienced and professional, understood my needs, presented me Entire process from Sales to Finance was excellent. Carlos Valino my salesperson was experienced and professional, understood my needs, presented me options and helped me determine best deal for me quickly. Thereafter, the financing process and delivery of new truck was fast and efficient. Best auto purchase experience I've had in more than 40 years of buying vehicles! More

Best experience thanks to Andy Radu and Javier Over experience was a quick and painless! experience was a quick and painless! More

Had a really good experience here! Everyone was super friendly and helpful, and I never felt pressured at all. They made the whole process easy and explained everything clearly. I’m re Everyone was super friendly and helpful, and I never felt pressured at all. They made the whole process easy and explained everything clearly. I’m really happy with my car and would definitely come back again or recommend them to others. More

Excellent customer service, very helpful and professional at all the time. Thank you and they kept you informed of everything what you need to know about your purchase. at all the time. Thank you and they kept you informed of everything what you need to know about your purchase. More

Great experience! Friendly staff, excellent service, and a smooth car-buying process. My salesperson, Jorge, was very helpful and made everything easy. Highly recommen Friendly staff, excellent service, and a smooth car-buying process. My salesperson, Jorge, was very helpful and made everything easy. Highly recommend! More

Excellent Sales team is excellent, they listen to you and look for best solution to your needs. All sale and documentation process is automated making the process easier. look for best solution to your needs. All sale and documentation process is automated making the process easier. More

Excelente atención como siempre por parte de Emilio, gracias por todo entregue dos autos y me quedé con un Truck nuevo estoy súper contento con el proceso y la experiencia fue genial. gracias por todo entregue dos autos y me quedé con un Truck nuevo estoy súper contento con el proceso y la experiencia fue genial. More