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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
2,854 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,854 reviews

January 17, 2025

Great service and excellent customer service service advisor very knowledgeable and super helpful I would recommend to everybody More

by williamcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words and recommendation. Wishing you the best from Lorenzo Buick GMC.

January 17, 2025

This is a very nice service center a pleasure to deal with and a great team. More

by charlesddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lixabeth
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Jan 18, 2025 -

Lorenzo Buick GMC responded

Thank you for the kind words. We're glad you enjoyed your experience at Lorenzo Buick GMC.

January 16, 2025

Matthew did an outstanding job. Excellent with communication and status of my car. He walked me to the cashier which was a nice touch! More

by MTOMCZYK67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 17, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear you felt well taken care of by our team. Thank you for choosing Lorenzo Buick GMC.

January 16, 2025

I am satisfy with Lorenzo Buick GMC. Thanks for your help and service quality.I will keep you in mind from now on. More

by RAULGONZA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Fernandez
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Jan 17, 2025 -

Lorenzo Buick GMC responded

We appreciate your support and look forward to continuing to serve you.

January 16, 2025

Great experience salesman was very good the experience was great thank you for your support More

by nivaldoroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milka was grea
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Jan 17, 2025 -

Lorenzo Buick GMC responded

Thank you for the kind words. We hope to assist again at Lorenzo Buick GMC.

January 16, 2025

Juan in sales is a real asset to your company made the sale easy and positive More

by PETERSABO
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in sales
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Jan 17, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear about your positive experience with our team. Thank you for choosing Lorenzo Buick GMC.

January 15, 2025

La atención de Mathew fue excelente pero al. momento de solicitar una revisión al auto para buscar un diagnóstico al auto me indico que eso tomaría 3 a 4 días solo.para tener un diagnóstico y Lo More

by RAMSESROCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lorenzo Buick GMC responded

Hello, Please know your feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding the time taken for diagnosis and repair of your vehicle. Whenever you're able, please send me an email with your contact information so we may discuss this further. Best regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

January 15, 2025

Great attention and great service. I recommend this dealer to much. They are very professional . More

by MRUIZ114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lorenzo Buick GMC responded

Thank you for recommending us and acknowledging our service. We're proud to serve you at Lorenzo Buick GMC.

January 15, 2025

Just showing one star for not putting cero. Do not bring your leased car for service here, they not only will have you pay 4 days of rental car out if your pocket as they did not accomodate any More

by LEONELMATHEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
manager and assistant manager for leased car service
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January 14, 2025

When i realize the type of new lease i signed i got from this dealer, I end up with a pick up truck more expensive and with less technology. More

by HENRY.TORRES0916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
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Jan 15, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would like to speak with you about the lease you were offered by our Sales Team. Please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

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