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Lorenzo Buick GMC

Miami, FL

4.4
2,854 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,854 reviews

January 02, 2025

Very good attention and cordiality, since we arrived we were well cared for. Thank you. More

by azul1017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jan 03, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback about Lorenzo Buick GMC. We appreciate your kind words and wish you all the best.

January 02, 2025

Excellent customer service and very professional sales person that attended me Elieser Acosta. Five star More

by elddysvalses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliser Acosta
Jan 03, 2025 -

Lorenzo Buick GMC responded

It's great to hear you had a positive experience at Lorenzo Buick GMC. We appreciate your kind words about our team.

January 02, 2025

One of the best dealers that I recommend throwing for over four I buy my truck More

by ALAVARDOLESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the best cells his name is george
Jan 03, 2025 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC thanks you for your kind words. Enjoy your truck!

January 01, 2025

I bought a car for my son and 2 days later I had to replace the turbo in the car. More

by Navyl Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johan Hernández
Jan 02, 2025 -

Lorenzo Buick GMC responded

Navyl, Your feedback is very important to us. I would like the chance to speak with you about the status of the vehicle you purchased for your son from our Sales Team. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

January 01, 2025

No one call me to give a status of my car. Left several messages to call me and no one call back More

by fperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lorenzo Buick GMC responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about the level of communication you received from our Service Team. Please send me an email with your contact information so we may discuss this further. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

December 30, 2024

Lorenzo Buick GMC had the exact make and model GMC Acadia I was looking for. Alejandro, my sale representative was a pleasure to work with and we were able to finalize a deal. He answered all my questions an More

by Jmesser17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 31, 2024 -

Lorenzo Buick GMC responded

Thank you for your recommendation. We're glad to know our team made your experience with Lorenzo Buick GMC a positive one. Enjoy your new GMC Acadia!

December 29, 2024

I bought the GMC Sierra 1500 Elevation, the truck is running fine as expected , I feel very happy with the service you guys provided to me , the seller Carlos was very professional , he took his time to More

by fhjhgdsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your kind words and recommendation. We're glad you're happy with the GMC Sierra 1500 Elevation, and it's great to know our team made a positive impression on you. Enjoy your new truck!

December 28, 2024

Mr. Jim efforts in rectifying the situation I had with his staff were truly commendable. Thanks to him, I was able to retrieve the accessories that were associated with my vehicle promptly. I would like t More

by JIMMY JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Lorenzo Buick GMC responded

Thank you for your review of Lorenzo Buick GMC. It's great to hear that our team could assist you effectively. We appreciate your feedback and wish you well.

December 28, 2024

Worst dealer I have ever stepped into , Terrible service and customer service , I will never use them again for anything More

by bernsprk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott , Adam’s Lopez
Dec 29, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your recent experience with our Service Department regarding the level of customer service that you encountered. If you would kindly email me with your preferred contact information at a time that works best for you, it would be greatly appreciated. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

December 26, 2024

The services was fast and efficient. The advisor was very gently and professional. Only thing that was not good, and it was that the air engine filter is not available at this moment More

by JMARTINEZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Dec 27, 2024 -

Lorenzo Buick GMC responded

We're glad you found our service fast and efficient. We appreciate your feedback on the air engine filter being out of stock and we'll work to improve this. Thanks for choosing Lorenzo Buick GMC.

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