Lorenzo Buick GMC

Review of employee and service visit I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent manner. I will definitely revisit Doral GMC for my car's needs. More

Nicole Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also cleaned the car for us. Thank you! More

Awesome Customer Service. Benny was very friendly and informative and was constantly checking on me to ensure me the car was being worked on. Even checked to see if my car had Benny was very friendly and informative and was constantly checking on me to ensure me the car was being worked on. Even checked to see if my car had a recall on it and it did and told me he ordered that parts for me More

Service Department Review I bought my Cadillac Escalade from Doral Buick GMC about a year ago and since then the dealership was sold to new owners. And I actually knew the ori I bought my Cadillac Escalade from Doral Buick GMC about a year ago and since then the dealership was sold to new owners. And I actually knew the original owner of the dealership. So when I called the Service Dept I wasn't sure if the same great service I was used to before would still be there. But I was happy to find out that Carlos (who is the Service Dept Mgr) was still working there. So I asked him if my headlight was covered under my warranty, I really wasn't expecting it to be covered BUT Carlos found out my warranty covered most of the cost, about 60%!!! I was so relieved because a new headlight for a Escalade can cost @ $1300! I couldn't come in to have the headlight replaced till almost 3 weeks after they told me, but that was my fault not theirs. But I went in today and I was even late for my service appointment but they took care of me right away and they replaced my headlight in less then an hour! I was really surprised! They were able to switch it out and have me on my way a lot faster then I expected! Carlos was not in today, but Geovanny assisted me today and he did a great job! Thank you again Carlos & Geovanny from Doral Buick GMC!! More

For service on my 2012 Red Buick Enclave Geovanny Suarez, the man who serviced my car was exceptional! As soon as I arrived, he was ready for me, had my car loaner ready, and attended me qui Geovanny Suarez, the man who serviced my car was exceptional! As soon as I arrived, he was ready for me, had my car loaner ready, and attended me quickly. I didn't have to wait for a long time. Geovanny was very friendly, professional, and very serviceable, and hospitable. I was extremely pleased, and I was ready to leave in a short time because he had everything prepared for me. For me this meant a lot, since I was pressed for time. Thank you Geovanny!! Lourdes Garrido Metcalfe/Zady Garrido More

APPRECIATION STAFF REVIEW. I WILL LIKE TO SHARE MY PERSONAL FEEDBACK ABOUT MY EXPERIENCE AT DORAL BUICK GMC DEALERSHIP ON 06/10/14, LOCATED AT 8447 N.W. 12TH STREET, MIAMI, FL 3 I WILL LIKE TO SHARE MY PERSONAL FEEDBACK ABOUT MY EXPERIENCE AT DORAL BUICK GMC DEALERSHIP ON 06/10/14, LOCATED AT 8447 N.W. 12TH STREET, MIAMI, FL 33126. THIS IS MY SECOND TIME I PURCHASE A CAR AT THIS DEALERSHIP AND I KEEP COMING BACK; BECAUSE OF THE EXCELLENT AND EXTRAORDINARY SERVICE THAT I ALWAYS RECEIVED FROM THEIR STAFF. ALSO, I WOULD LIKE TO ACKNOWLEDGE THE FOLLOWING STAFF MEMBERS FROM DORAL BUICK GMC DEALERSHIP: JUAN DOMINGUEZ, ANTONIO OROZCO CORK, BENITO PERERA, SERGIO SORIANO, CARLOS RODRIGUEZ AND YOSMEL TUNDIDOR, THEY ALL TREAT ME WITH RESPECT AND PROFESSIONALISM. I WANT TO PERSONALLY THANK TO MR. DOMINGUEZ FOR HIS EXCELLENT PROFESSIONALISM, FRIENDLINESS WITH ME AND MY PARENTS. HE ALSO HELPS ME WITH ALMOST ALL MY NEEDS. AGAIN, THANKS MR. DOMINGUEZ AND I WILL HIGHLY RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMILY. SINCERELY YOURS, MARIA. More

2011 Buick enclave Hoy visitamos el dealer en busca de comprar un Buick enclave. Fuimos atendidos por Antonio un vendedor con excelente profesionalidad y amabilidad. Al Hoy visitamos el dealer en busca de comprar un Buick enclave. Fuimos atendidos por Antonio un vendedor con excelente profesionalidad y amabilidad. Alain el financista nos brindo su ayuda en busca de una opcion conveniente para nosotros y su trato tambien fue excelente. Recibimos todo el apoyo del manager juan Dominguez. Finalmente realizamos la compra y nos sentimos muy complacidos por la atencion recibida por las personas antes mencionadas. More

Repairs Geovanny Suarez took care of my problem with extreme efficiency and compassion. Not only was my loaner car ready after I spoke to him about the probl Geovanny Suarez took care of my problem with extreme efficiency and compassion. Not only was my loaner car ready after I spoke to him about the problem, but even the paperwork was already started, and made sure I was taken care of. I would highly recommend Geovanny to anyone. His professionalism, efficiency, compassion, and friendliness is what makes you feel like a queen, and if you were like family. He really cares about the customer. Thank you Geovanny Lourdes Garrido Metcalfe More