Lorenzo Buick GMC

I must say that I dont usually fill out review for any company but in this case I belive Mr. Deinier Dominguez has earned my time and respect. Mr. Dominguez was very proffesional, detailed with explaining company but in this case I belive Mr. Deinier Dominguez has earned my time and respect. Mr. Dominguez was very proffesional, detailed with explaining the features of the vehicle and above all very paitient especiialy for an agent of his industry. If in the future, if my choice is to do business with GMC I would definetly deal with Mr. Dominguez again. More

I was very happy with my whole sales experience at Doral Buik GMC, and I am very happy and satisfied with the vehicle I chose. Buik GMC, and I am very happy and satisfied with the vehicle I chose. More

If you are in the market for a new or pre-owned vehicle, go see Yoel Domingez, the  best salesman in Doral buick GMC.  We bought a beautifull Buick enclave, Yoel  went above and beyond what was expected of go see Yoel Domingez, the  best salesman in Doral buick GMC.  We bought a beautifull Buick enclave, Yoel  went above and beyond what was expected of him.  We stayed late to get the deal done, he never complained, and was truly accommodating.thanks More

We had a great sales experience with Jesus Gonzalez. He was very thorough, gave great advice and guided us to a car that was a great first buy for our 18 year old son. Both parents and young driver are ve was very thorough, gave great advice and guided us to a car that was a great first buy for our 18 year old son. Both parents and young driver are very happy with the "new" used Hyundai Sonata. Thank you! More

My overall experience at Doral Buick GMC was exceptional. Right when I walked in I was greeted by Jesus Gonzalez who presented himself as my sales consultant, his product knowledge and level of customer serv Right when I walked in I was greeted by Jesus Gonzalez who presented himself as my sales consultant, his product knowledge and level of customer service surpassed my expectations he is truly a master of his craft and went above and beyond the call of duty to make sure I left completely satisfied. I would highly recommend anyone looking to purchase a new vehicle to go by and visit the team. More

I had a horrible experience with this service department. Long story short, my car (2008 G8 GT) lost complete power on the highway while I was making a trip to Miami. I found the closest dealership to my hot Long story short, my car (2008 G8 GT) lost complete power on the highway while I was making a trip to Miami. I found the closest dealership to my hotel and dropped off the car. The next day around noon I received a call saying the car was a simple fix and I owed $320. I normally work on my own car but I was without tools and did not have any time as this trip was for competitions (Civil engineering). I was charged $150 for a Mass Airflow Sensor which I was told just died (nobody I have ever talked to said they just die.. including the dealership I had to bring it to later on). Also a charge of $160 for labor was ridiculous based off the fact that it comes off with 2 screws and then put right back in place. Its a 5 minute job. I just needed my car back and I paid and expected it to be fixed. 150 miles down the road, the SAME EXACT ISSUE HAPPENED!! I paid another $170 just to get home (didnt have time to investigate the issue). A trip from Miami to Jacksonville should never take 12 hours. I contacted Doral requesting a refund and they told me that I would have to bring that issue up with GM Customer Service. I contacted GMCS and explained the entire issue. They worked with me and another dealership in Jacksonville to correct the issue (faulty fuel pump, covered under warranty). Welll by the end of that, GMCS told me that they are not incharge of refunds and that I would have to contact the dealership. Had I known this, I would have filed a dispute with my CC and received my money back. I sent an email to the service advisor I worked with, Tony Herrera. It was a nice email stating the issues that I had and requesting a refund. I received a voicemail the next day from him and he was not happy at all. I tried calling him multiple times, leaving voicemails and sending him emails. When I finally received a response, it was very rude. He was not professional at all stating that I never called him (I know I did since it was the number on his business card) and just blatantly said no refunds without a reason. I feel as if I was taken advantage of based on my situation and treated very poorly after I paid. The only thing positive I can say about the dealership is that it was very clean. I will be posting this everywhere that can have a review on this dealership and hopefully I get my word out. More