Lorenzo Buick GMC

By far the worst experience I have ever had at a dealership. I purchased a 2016 corvette z06. First day of driving the car out to eat, come back and the battery was dead. Had to call AAA and wait. A dealership. I purchased a 2016 corvette z06. First day of driving the car out to eat, come back and the battery was dead. Had to call AAA and wait. Asked the dealer about any rim issues, they said there's nothing to worry. 3 days later rear rim leaking due to cracked rim. Dealer gave me money to replace. I was told prior to purchasing the dealer performed an oil change and fluids were all good. After hearing noise one morning, I took it to my mechanic who discovers there to be no oil. Proceeded to add 7 qts of oil to the car before finally showing up on the dipstick. Turns out mechanic never added oil back to the car and didnt drain the oil from the second drain plug which left some oil in the system but not enough. Motor now needs to get replaced which will cost 30lk. Dealer wont take responsibility when they were the last to touch the oil. No oil level lights came on. My attorney has already served them a Demand letter. More

Ben and Joshua were great, super respectful! !! Definetly ask for them if visit this dealer! !! Definetly ask for them if visit this dealer! More

Muy buena atención excelente vendedor buen servicio el auto bien limpio y Azuan me explico todo el funcionamiento del auto auto bien limpio y Azuan me explico todo el funcionamiento del auto More

Very Good experience. Salesman Elieser Acosta was very friendly, helpful and knowledgeable. He is always willing to help me even after the sale was finalized. . Salesman Elieser Acosta was very friendly, helpful and knowledgeable. He is always willing to help me even after the sale was finalized. . More

Good service and Great rep. High prices and sales tactics for service are not appreciated. High prices and sales tactics for service are not appreciated. More

Ben and Joshua were very respectful and great help! Treated me like no other salesman and financer have before. Definetly deserve recognition for their respect and kindness. Treated me like no other salesman and financer have before. Definetly deserve recognition for their respect and kindness. More

Service department are the worst in miami. Had to take my truck over 4 times so they could figured out that the 3rd brake camara is not working. The first time I gave them the diagnostic myse Had to take my truck over 4 times so they could figured out that the 3rd brake camara is not working. The first time I gave them the diagnostic myself and they still not get it. I don’t think the tech is certified in GMC. They need to figure out their staff before servicing the customers with its unprofessional employees. Bianco Cruz is the Asst. service manager More

Excelente atencion, entendieron el tipo de negociación que queríamos hacer y actuaron en concordancia a eso. Estamos bien satisfechos. que queríamos hacer y actuaron en concordancia a eso. Estamos bien satisfechos. More

While on vacation with our 5th wheel camper my 2007 GMC 2500 went into limp mode. Lorenzo was great to get me in quickly. But then after 2 or 3 hours told me they could not diagnose my diesel engine that 2500 went into limp mode. Lorenzo was great to get me in quickly. But then after 2 or 3 hours told me they could not diagnose my diesel engine that day and to bring it back early the next day. When I did bring it back they said they were missing one tool but could still do the diagnosis. After another 3 hours I was told that they would not be able to diagnose my engine problem. I will also say that one of the service people there (not my actual service adviser who was very nice) tried to tell me I needed a major tune up for 100,000 miles and that the glow plugs affect how the engine runs. The manual lists no major tune up for 100,000 miles and the glow plugs help starting in cold weather. I ended up going to a local diesel shop who diagnosed my problem in less than a half hour. More

We had amazing service! Our sales person was great as always. Thank you so much Our sales person was great as always. Thank you so much More