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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,291 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,291 reviews

June 01, 2026

The staff and management were extremely friendly, helpful, and professional. The transaction was smooth from start to finish, and all questions were answered promptly. A great experience overall. More

by gtulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Lorenzo Buick GMC responded

We appreciate your feedback about our friendly, helpful, and professional staff. Juan and our management team are glad the process went smoothly and that your questions were answered right away. Congratulations on your Buick Encore GX and we look forward to your next visit.

May 31, 2026

Great, friendly and clean Had an great great experience the dealership was clean and the service was great More

by MSJ0109
Recommend Dealer
Yes
Employees Worked With
Javier
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May 31, 2026 -

Lorenzo Buick GMC responded

What a pleasure to hear you found our service friendly and clean. We hope you’re enjoying your new GMC Sierra 1500. We appreciate your business.

May 30, 2026

Took 3 1/2 hours for an oil change and to very very poorly wash the car More

by MIKASJR71
Recommend Dealer
No
Employees Worked With
Henry
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May 31, 2026 -

Lorenzo Buick GMC responded

Hello, Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. I would like the chance to speak with you about the wait time you encountered with our Service Department for an oil change. Please email me with your preferred contact information at a time that is best for you. Thank you, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

Jun 01, 2026 -

MIKASJR71 responded

786-3020048

May 30, 2026

The service advisor was extremely knowledgeable. He made me feel comfortable throughout. The process kept me informed and up-to-date. I also appreciated getting a test drive with the mechanic so I c More

by CNP305
Recommend Dealer
Yes
Employees Worked With
I think his name was Brian. He was great.
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May 30, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with our GMC Yukon service. We’re glad our service advisor kept you informed and that the test drive with our technician helped pinpoint and resolve the noise. It’s great to know you felt comfortable throughout and that the issue was fully addressed.

May 30, 2026

Quick and professional service I went to get an oil change with no appointment and the dealer served me with no hiccups. Quick and easy, Henry was very helpful and polite. More

by grisechic
Recommend Dealer
Yes
Employees Worked With
Henry from service
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May 30, 2026 -

Lorenzo Buick GMC responded

We’re delighted our quick oil change service fit into your schedule without an appointment. It’s great to know our team ensured a smooth experience for your Buick Envista. Thanks for sharing your feedback and we look forward to assisting you again.

May 29, 2026

Excellent customer service is a pleasure deal with the personal They have a knowledge about taking about it More

by margaritharosa
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 29, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's knowledge and service. We appreciate your feedback at Lorenzo Buick GMC.

May 29, 2026

Fue espectacular Fue espectacular, sali con un buen carro y me ofrecieron muy buenos negocios, me senti muy bien More

by jorge537navarro
Recommend Dealer
Yes
Employees Worked With
Yohan
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May 29, 2026 -

Lorenzo Buick GMC responded

What a delight to know you found a great GMC Sierra 1500 and that our offers suited you well. Enjoy every drive and thank you for choosing us.

May 29, 2026

It was a great and easy experience, would recommend to anyone to go there and get their new car More

by casanola13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Martinez
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May 29, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback.

May 27, 2026

muy buena atención al cliente lo recomiendo para comprar tu carro o cambiar por otro More

by pedro carlos ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Lorenzo Buick GMC responded

Thank you for your recommendation and the five-star rating. We’re glad Juan provided attentive service and helped you with your new GMC 1500. Enjoy your drive!

May 27, 2026

The customer service is exceptional. They worked with me to get financing and gave me high value for my trade. Thank you very much! More

by smhinklaw
Recommend Dealer
Yes
Employees Worked With
Jorge Anton
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May 27, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with our financing and trade-in process. We appreciate your feedback and your business at Lorenzo Buick GMC.

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