Lorenzo Buick GMC

Excellent work, excellent customer service They were punctual; the service was very good. 100% recommended punctual; the service was very good. 100% recommended More

Great job with everything Kris kept me informed of everything that was needed to fix the issues with my car everything that was needed to fix the issues with my car More

The car buying process was made easy because of the professional, knowledgeable and honest experience that my wife and I received from the dealership staff. professional, knowledgeable and honest experience that my wife and I received from the dealership staff. More

Very nice guy and really interesting to hear about what you want and make the deal possible. you want and make the deal possible. More

Sales aggressive but fair. After purchase absolutely NO introduction on how to use any features of the truck, even after numerous calls for help and even offering to bring the After purchase absolutely NO introduction on how to use any features of the truck, even after numerous calls for help and even offering to bring the vehicle back so I could learn about and use the features of the vehicle. NO HELP, no follow up or any offer to help. Furthermore, after asking if I could go to another dealer for assistance no response or help. Once the sale closed.... ZERO HELP. I put $ 16,000.00 down, cash. Over 50% of the cost of the truck. The obsessive almost overwhelming pressure to purchase the warranty plan even to this day more than a month later still receiving solicitation of the loss I will incur if the truck has any repairs is relentless. Are they so convinced the relatively new truck is going to break down and need endless costly repairs is something I should of taken into account prior to purchasing a chevy even though my father work for Lordstown in Ohio for over 30 years as plant manager. Maybe I should of bought a FORD or DODGE??? Seems like the finance guy won't be able to feed his family if we don't purchase extended warranties or the new cars /trucks are going to breakdown any second. YOU ASKED.... More

For this time, great ! Nothing else to tell! Great service and communication by him ! Nothing else to tell! Great service and communication by him ! More

I went for an oil change and rotation of tires . It was all done in under two hours , Daniel was very attentive throughout the process. It was all done in under two hours , Daniel was very attentive throughout the process. More

Thank you all for the smooth and easy proecces throughout the service I highly recommend Lorenzo Buick GMC the service I highly recommend Lorenzo Buick GMC More

In at 1030 appointment out at 1115 for a recall thats what i call service. Looking like a fine service dept what i call service. Looking like a fine service dept More

I will greatly reatly recommend everyone to stay away from this dealership at Doral. I recently bought a use Chevy Tahoe 2023 with an extended warranty from GMC at this dealership. After 3 months the AC from this dealership at Doral. I recently bought a use Chevy Tahoe 2023 with an extended warranty from GMC at this dealership. After 3 months the AC evaporator had to be replaced, no problem I can use the extended GMC warranty sold to me from them. 3 weeks later, going into the 4th week and the car is not fix yet. First the mechanic don't work on weekends, then they have to submit the claim to the warranty, then they have to get an approval from the GMC extended warranty they sold to me, then after they get the approval an inspector from the GMC extended warranty have to come to dealership to make sure that is the issue with the car, then they have to order the part, then the mechanic can fix it, but he don't work on weekends. What ton of bull crap is this place. I will never ever come back to this place not even to buy a toy car. And if you took the time to read this review, I honestly suggest you to do exactly the same. More