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Lorenzo Buick GMC

Miami, FL

4.4
2,895 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,895 reviews

November 26, 2024

Matt, the technician was very professional. I got the car back earlier than expected. Nice More

by Jaiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt luetjen
Nov 26, 2024 -

Lorenzo Buick GMC responded

We appreciate your review and are glad you had a good experience with our service team at Lorenzo Buick GMC.

November 26, 2024

Very happy like always with joshua,Ruiz y Antonio with them i made a good choice and im happy to be part of them very thankful a happy client Leidys de la Vega More

by FELIPEBELTRAN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua,Ruiz,Antonio
Nov 27, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is grateful for your loyalty. Our team is pleased to meet expectations and appreciates having you as part of our client base.

November 22, 2024

Great experience , my first new car , Yohan Fernandez it’s a great asset on your company, i love my new GMC terrain 2024 , More

by JAVIFERNA19
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan fernandez
Nov 23, 2024 -

Lorenzo Buick GMC responded

Enjoy your new GMC Terrain! Our team is glad to have been part of your journey at Lorenzo Buick GMC.

November 22, 2024

Very disappointed with service and customer service , I had to take my vehicle back for the same problem three times , spend almost 2 months with out my vehicle , besides that, I have them work on my back More

by bernsprk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scoot,Adam lopez, Matthew Luethen
Nov 23, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the time taken for repairs on your vehicle. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 22, 2024

Decent customer service. Juan is very professional. Complimentary car wash was ok. They missed the roof of my truck. More

by LUISTIRADO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 23, 2024 -

Lorenzo Buick GMC responded

Great to hear the service was up to par. We hope the rest of your visit at Lorenzo Buick GMC met your expectations. If there's anything more you need, feel free to reach out.

November 22, 2024

They sold me a car with a cracked axle. It was leaking fluid. So was my oil pan, because the the plug had been overtightened. The dealership, I took it to said there's no way they did not k More

by dnalady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Nov 23, 2024 -

Lorenzo Buick GMC responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you about the status of the vehicle you purchased from our Sales Team. Please send me an email with your contact information so we may discuss this in greater detail. Best regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 22, 2024

Good service and knowledgeable personnel, fast service. Good location and nice inventory at the dealer. More

by trabancojorge1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank ( salesman) good guy and knowledgeable
Nov 23, 2024 -

Lorenzo Buick GMC responded

Thanks for sharing your positive thoughts about Lorenzo Buick GMC. We're happy you appreciated our service and location. Wishing you all the best on the road.

November 21, 2024

Me vendieron una camioneta gmc que hoy al cabo de un mes todavía tiene problemas de suspensión o algo que nadie ha determinado aún y ya comencé a pagarla. Pésima mi experiencia y cuando ose comunicarme con More

by yosvanym
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lorenzo Buick GMC responded

Hello, Thank you for your feedback. It is always our goal to provide positive and transparent buying experiences for our customers. In order to address your concerns regarding your vehicle, I would like to speak with you directly. Would you please reach out to me with your best method of contact? Best regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 21, 2024

Milka was extremely helpful and very kind. She helped us find the perfect car for our family. More

by eliysergi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milka
Nov 22, 2024 -

Lorenzo Buick GMC responded

Thanks for sharing about your experience. Our team's dedication to helping customers means a lot to us at Lorenzo Buick GMC. Safe travels with your new car.

November 21, 2024

Lixa Is always available to answer your questions very pleased with their communication and attention More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lixaleth
Nov 22, 2024 -

Lorenzo Buick GMC responded

Glad you had a great experience with our team at Lorenzo Buick GMC. Your feedback is appreciated.

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