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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
2,874 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,875 reviews

October 04, 2024

Great experience Matthew, my service advisor, was excellent! I was able to get my vehicle in and out quickly. More

by AMONTESDEOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew service advisor
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Oct 04, 2024 -

Lorenzo Buick GMC responded

Appreciate the kind words. We're glad our team at Lorenzo Buick GMC left a good impression. Take care and see you next time!

October 01, 2024

I feel completely satisfied with the service that I receive from de sale person of the dealer and with my new car More

by meivismartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho
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Oct 02, 2024 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC. We're pleased to know you're satisfied with your service and new car.

September 30, 2024

Hi it was a very good honest and profesional service from Mathew!!! Thank you so much. More

by MATUS33126@ GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Oct 01, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC really appreciates your feedback. Thank you for trusting our team with your service.

September 30, 2024

excellent service, very professional and quality, friendly and respectful treatment, I am very satisfied with your service More

by administrator3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 30, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your feedback and is glad to hear about your satisfaction with our service. Wish you well.

September 25, 2024

Excellent experience with our salesperson Emilio! It was a smooth transaction thanks to Emilio who listened to us and got us the deal. He exceeded our expectations. The finance person was also very p More

by ralphrivera1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio
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Sep 25, 2024 -

Lorenzo Buick GMC responded

Thank you for sharing your wonderful experience with Lorenzo Buick GMC. We're glad our team made the process smooth and informative for you. Enjoy your new vehicle!

September 25, 2024

Encantada con el auto y la atencion del vendedor. Recomendamos sin lugar a dudas Lorenzo Buick GMC More

by COTRINASPRING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elieser Acosta
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Sep 25, 2024 -

Lorenzo Buick GMC responded

Gracias por su recomendación. Nos alegra que haya disfrutado de nuestro servicio en Lorenzo Buick GMC. Que tenga un excelente día.

September 24, 2024

I went to change my engine starter and magically I almost had to rebuilt my entire engine, very suspicious but normal in South Florida.... very disappointing, now I have really big repair debt to pay back to More

by Gerry R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
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Sep 26, 2024 -

Lorenzo Buick GMC responded

Hello Gerry, Your feedback is very important to us and I would like the chance to speak with you about your experience with us regarding the condition of your vehicle engine and the cost associated with repair. If you would kindly email me your preferred contact information at your earliest convenience, it would be greatly appreciated. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

Oct 07, 2024 -

Gerry R responded

Hello Jim, My disappointment is mainly from the amount of unrelated issues that magically appeared which created an unexpected financial burden. I have been leasing and buying cars all my life and I have never seen something like it. This is a GMC Yukon 5.3L we are talking about, known for been a tough and reliable due to their shared parts and component with Sierras and Silverado platform not to mention their favored by governmental agencies to perform the toughest job. This is not a Chrysler or VW we are talking about. We went from an Engine Starter to Engine Head Gasket replacement. Is really hard to believe the story sold by your dealer that "Cars do break down" with no further details on how one part lead to the other one to break.

September 20, 2024

Very nice customer service and very good service thank you so much I will recommend this place to friends and family More

by terymekh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
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Sep 23, 2024 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate it and hope all continues to go well.

September 20, 2024

Great experience! Mathew was so helpful and kind! Definitely will book my next maintenance appointment with him again More

by gonzalezdaniela3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Sep 23, 2024 -

Lorenzo Buick GMC responded

Thank you for sharing your great experience with our team. Lorenzo Buick GMC looks forward to serving you again soon.

September 18, 2024

Lorenzo Buick dealership is proactive in keeping my Buick properly maintained and the advisors are cordial and professional. More

by KCO1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Sep 21, 2024 -

Lorenzo Buick GMC responded

Glad to hear you had a positive experience with Lorenzo Buick GMC. We appreciate your feedback!

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