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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
2,873 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,873 reviews

September 14, 2024

This dealership offers a great service in all departments I tried, the customer service is excellent. I highly recommend it. More

by PICANESRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat in service DPT
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Sep 19, 2024 -

Lorenzo Buick GMC responded

We greatly appreciate your recommendation and are glad to hear you enjoyed our customer service. Thank you from everyone at Lorenzo Buick GMC.

September 14, 2024

It was my first experience in Lorenzo Buick and I felt very comfortable with the employees and the attention that I received. Thank you ☺️ More

by MILIFOPPIANI31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio
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Sep 19, 2024 -

Lorenzo Buick GMC responded

Thank you for the great review. We're pleased to hear you felt comfortable with our team at Lorenzo Buick GMC.

September 11, 2024

they had a great selection of vehicles compared to another dealer I visited. The sales person that assisted me Elieser Acosta was very helpful throughout the entire process. More

by alberto14
Service Communication
Recommend Dealer
No
Employees Worked With
Elieser Acosta was the sales person I worked with.
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Sep 18, 2024 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. We're glad our team could assist you and that you found our vehicle selection extensive. For any additional questions, feel free to reach out.

September 11, 2024

great service great advisor amazing turnaround time got my car back in couple hours and they took care of recall More

by MELIZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
advisor
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Sep 18, 2024 -

Lorenzo Buick GMC responded

Thanks for your review and kind words about our service at Lorenzo Buick GMC. We're happy everything went smoothly with your car's recall.

September 08, 2024

My previous rating was for sales and I did mention something about great white sharks roaming the sales floor. While this might still be accurate regarding sales the reverse can be said about SERVICE. More

by didiercarod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Luetjen, Damien
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Sep 17, 2024 -

Lorenzo Buick GMC responded

Thanks for recognizing our team in parts and service. We're glad Damien and Matt made your experience at Lorenzo Buick GMC a positive one. We'll be sure to pass along your compliments on the Star Wars decor too.

September 05, 2024

I had a fantastic experience. The staff was professional, knowledgeable, and incredibly helpful throughout the entire process. More

by alihdez0312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliecer
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Sep 13, 2024 -

Lorenzo Buick GMC responded

Glad to hear you had a wonderful experience with our team at Lorenzo Buick GMC. Thank you for sharing your thoughts.

September 04, 2024

E x c e l e n t e s e r v i c i o More

by jcsantos020800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ok
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September 02, 2024

Excellent service, very pleased with the service of my seller Elieser Acosta , very good service More

by mariatelabrador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elieser acosta
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Sep 12, 2024 -

Lorenzo Buick GMC responded

Thank you for your kind words about Lorenzo Buick GMC. We're glad to hear you had a positive experience with our team.

August 26, 2024

Matthew Luetjen was very professional and explained services and details so well. car got ready before the estimated time. Thank you so much. More

by CRISTIANE.ROCHA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
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Aug 30, 2024 -

Lorenzo Buick GMC responded

We appreciate your positive feedback. Glad our team could exceed your expectations. Thank you for choosing Lorenzo Buick GMC.

August 24, 2024

The work was done fast, and they were very ponctual. The cleaned the car. It was a very good service. More

by JC_BRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 30, 2024 -

Lorenzo Buick GMC responded

Thank you for your kind words. We're happy to hear you experienced fast and punctual service at Lorenzo Buick GMC!

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