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Lorenzo Buick GMC
Miami, FL
3,042 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 3,042 reviews
October 15, 2025
My worst nightmare was going to this place to get an oil change and a recall repaired on my car. I spent 2 hours and 40 minutes waiting. I had an appointment but that didn't matter.Regarding the recall, the change and a recall repaired on my car. I spent 2 hours and 40 minutes waiting. I had an appointment but that didn't matter.Regarding the recall, they never found it, I had to show them the letter from GMC about the problem and they still asked me to leave the car at the dealership. They told me they didn't have a loaner car to give me and denied me a ride to my house because there was no staff. So they didn't fix the recall, they never washed my car and they only did an oil change that took 2 hours and 40 minutes. And this because I went out to get my car, no one offered me information, there was no maintenance manager on site and my advisor was hard to find. Very rude staff and poor customer service. More
by raydel08r
Employees Worked With
ADVISOR NOT LISTED HERE
Verified CustomerOctober 08, 2025
Great service and excellent guidance throughout the purchase process. The salesperson was for fly and polite purchase process. The salesperson was for fly and polite More
by carlosyepes
Employees Worked With
October 06, 2025
I am absolutely pleased and thoroughly satisfied with the service Emilio Suris provided to me at the purchase of my vehicle. He did an exceptional job and treated me as though I was his closest clients .. tr service Emilio Suris provided to me at the purchase of my vehicle. He did an exceptional job and treated me as though I was his closest clients .. tremendous work . Thank you all . More
by yalmarroa
Employees Worked With
Emilio Suris
October 06, 2025
Lorenzo Buick GMC is an excellent dealership with outstanding customer service. Ivan Sandino is truly amazing, knowledgeable, patient, and very helpful throughout the entire process. He goes above an outstanding customer service. Ivan Sandino is truly amazing, knowledgeable, patient, and very helpful throughout the entire process. He goes above and beyond to make sure everything is smooth and stress-free. Highly recommended. More
by JORGE F
Employees Worked With
Ivan Sandino
October 05, 2025
Salesman Emilo was great customer service and patience to take the time for us to select the perfect new truck for my husband. ********** take the time for us to select the perfect new truck for my husband. ********** More
by Happy Hubby Happy Wife
October 05, 2025
The service is 100%, the advisor Victor is one of the best in the dealer and can recommend that guy 100% too, the seller Emilio is so friendly and helpful with all the costumer no matter what type of per best in the dealer and can recommend that guy 100% too, the seller Emilio is so friendly and helpful with all the costumer no matter what type of person is thanks Lorenzo Buick for the service 👍 More
by HOLLY.CRISWELL
Employees Worked With
Other Employees :
Víctor and Emilio
October 03, 2025
Tiene muy buena atención personal, son muy profesionales y el servicio al auto es de muy buena calidad. y el servicio al auto es de muy buena calidad. More
by YELDA HERRERA
Employees Worked With
October 03, 2025
Excelente trato. Te explican todo al detalle. Precio y financiamiento excelente se lo recomiendo a todos. Además el carro está muy bien Te explican todo al detalle. Precio y financiamiento excelente se lo recomiendo a todos. Además el carro está muy bien More
by Luisro0412
Employees Worked With
