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Lorenzo Buick GMC

Miami, FL

4.4
3,291 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,291 reviews

May 26, 2026

Exelent My experience was excellent. Thank you for the service; I am very satisfied with my car—thanks to the salesperson, Elieser Acosta, and the finance specialist, Yosmel Tundidor. More

by marthai88
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yosmel Tundidor
May 26, 2026 -

Lorenzo Buick GMC responded

Thank you for leasing your new GMC Terrain. We’re delighted the experience was excellent and appreciate Yosmel’s support in the financing process. Please let us know if we can assist you again.

May 25, 2026

An excellent services from same beginning. As soon as we arrived were received by Yohan who diligently provided us with all the information we needed to decide our best option. He showed us ve More

by isamartinez1964
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
May 25, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing how our team guided you through leasing your new GMC Terrain. We’re pleased our advisors walked you through each feature and our finance department offered helpful options. Enjoy your Terrain and reach out if you need any further assistance.

May 25, 2026

Excellent customer service Cover your needs, offer diferente options to choose, have knowledge about what is in inventory More

by margaritharosa
Recommend Dealer
Yes
Employees Worked With
Carlos
May 25, 2026 -

Lorenzo Buick GMC responded

Thank you for bringing your Buick Envista in for service. We’re pleased our team’s support, variety of options, and product knowledge addressed your needs. We appreciate your feedback.

May 24, 2026

Easy, attentive, friendly. Supportive Overall great experience. From phone rep to accountant. Very easy and professional More

by steve.durko
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
May 24, 2026 -

Lorenzo Buick GMC responded

We appreciate you sharing your feedback. It’s fantastic to hear that every step—from our phone team to the final paperwork—was seamless and professional. Enjoy your new GMC HUMMER EV SUV and don’t hesitate to reach out if you need anything.

May 23, 2026

My experience was excellent this is already the second car I've bought from Rafael at that dealership. The service is good, and they are very professional. More

by cuco3175
Recommend Dealer
Yes
Employees Worked With
Rafael
May 24, 2026 -

Lorenzo Buick GMC responded

Thank you for your continued trust in Lorenzo Buick GMC. We appreciate your feedback and are glad to hear you found our service professional.

May 23, 2026

I got my car serviced and I felt service was curt and smug He was rude More

by zuloagajorge03
Recommend Dealer
No
May 24, 2026 -

Lorenzo Buick GMC responded

Hello, Thank you for taking the time to share your feedback. We pride ourselves on high-quality standards here, and I would appreciate the opportunity to speak with you regarding the customer care you encountered with our Service Team. When it is convenient for you, please email me with your preferred contact details to further discuss this. Best Regards, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

May 23, 2026

Great service excellent My experience at the Lorenzo dealership always being excellent and very happy with my car More

by Gildagi3007
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with the recent service on your Buick Encore GX. We’re delighted to hear that each visit has been outstanding and that you’re so happy with your vehicle. We look forward to supporting you at every future appointment.

May 22, 2026

Overall great experience and Eric made the whole process smooth sailing. Overall great experience and Eric made the whole process smooth sailing. I highly recommend Lorenzo Buick GMC More

by Derrick.rodriguez0605
Recommend Dealer
Yes
Employees Worked With
Eric
May 22, 2026 -

Lorenzo Buick GMC responded

We appreciate you sharing your positive experience. We’re glad the process went smoothly and that you’re enjoying your GMC Sierra 1500. If there’s anything else we can do, just let us know.

May 22, 2026

Highly satisfied with Mr. Brian's customer service and quick response. He truly went above and beyond his duty. Excellent service! More

by luisaperi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 22, 2026 -

Lorenzo Buick GMC responded

We’re delighted to hear our team provided quick, above-and-beyond service for your GMC Sierra 1500. It’s wonderful that you felt well taken care of throughout the process. Thanks for the five-star rating and for trusting us with your service needs.

May 21, 2026

Professional, courteous, honest and attentive They answered all my questions and were on point. Great team More

by JTALAMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, assistant service mgr
May 22, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's professionalism and attentiveness. We appreciate your feedback.

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