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Lorenzo Buick GMC
Miami, FL
2,912 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 2,912 reviews
Verified Customer
February 06, 2024
By far the worst service center I've visited. No regard for customers time. Completely dissatisfied with the overall experience. A simple task like programing a FOB key turned to a nightmare and No regard for customers time. Completely dissatisfied with the overall experience. A simple task like programing a FOB key turned to a nightmare and waisted 2 complete days for nothing. On another occasion it took 6 days to do a 4 hour job (warranty), furthermore when I asked for the paperwork of the job performed (something in the exhaust) I was told that since it was warranty I was not going to receive any documentation whatsoever. Now I have doubts if the work was even done... This is the typical shark-type outlet with no respect for customer service, none. More
by AlexS
Employees Worked With
Bianco
January 31, 2024
Reynaldo fue una persona que hizo que la compra fuera agradable y siempre con la mejor disposición de ayudar. 100% recomendado a la hora de comprar un carro en Lorenzo. agradable y siempre con la mejor disposición de ayudar. 100% recomendado a la hora de comprar un carro en Lorenzo. More
by giovanni Fuente
Employees Worked With
Reynaldo
January 30, 2024
The staff is wonderful specially Antonio and Miguel. The place is very nice and accommodating even for a big family. Thank you for such a great experience. The place is very nice and accommodating even for a big family. Thank you for such a great experience. More
by DRNENITA26@GMAIL.COM
Employees Worked With
Antonio and Miguel
