Lorenzo Buick GMC

Very professional and super good costumer services . I’m very happy with my new car I’m very happy with my new car More

The service is horrible. They don’t have any mechanics. They did an oil change on my car and did not fix the recall which is a safety hazard, so I am basically driving around They don’t have any mechanics. They did an oil change on my car and did not fix the recall which is a safety hazard, so I am basically driving around after I took the car to the dealer with a recall in my vehicle and they did not fix it, their excuse was that they didn’t have a mechanic so if they don’t have a mechanic, why would they give appointments for service or maintenance on vehicles? I honestly go there because I purchased my vehicle there and it’s extremely close to my home but the dealer and the service department are the worst in customer service in all of Miami , it’s a shame More

The service and attention is excellent, it's my fifth lease with the same sales executive and dealer, hasn't crossed my mind to go somewhere else lease with the same sales executive and dealer, hasn't crossed my mind to go somewhere else More

It was a very pleasant and smooth process, the staff is very helpful and professional. I'm very glad and proud to be part of the GMC family very helpful and professional. I'm very glad and proud to be part of the GMC family More

Excellent customer service ! !!! The seller Alejandro was awesome Jose the financier very sincere and friendly. We even met the manager. We feel very comfortable and we are hap !!! The seller Alejandro was awesome Jose the financier very sincere and friendly. We even met the manager. We feel very comfortable and we are happy with our purchase !!! Highly recommend ♥️ More

The staff met me my expectations , gave me the previous car that sent me through an electronic mail . car that sent me through an electronic mail . More

My Yukon was there for more than a month ,they told me lot of lies,i still don't have a report of what they did. lot of lies,i still don't have a report of what they did. More

This is the best dealership I recommend this for other people looking for GMCs in the southern Florida area. people looking for GMCs in the southern Florida area. More

bought a car at the dealer knowing that I had a problem and it was not easy for them to fix it and they knew it, they are liars and the service is horrible and it was not easy for them to fix it and they knew it, they are liars and the service is horrible More

There are no words to describe the incompetence and poor service of this dealer. I bought a 2020 suburban from them in August and before October the car had a damaged engine. When I went looking for a sol service of this dealer. I bought a 2020 suburban from them in August and before October the car had a damaged engine. When I went looking for a solution, the sales manager's mistreatment was horrible, totally indifferent to the problem and not at all willing to accept that they sold me a broken car. Thanks to the fact that I put a guarantee on it, I am going to get it repaired because on their part not even a car to wait during the process in which I would be without my car. December arrived and I took the car to their workshop and after months of bad times and countless lack of response on their part as of today I had to go back to pick it up because they hadn't even touched it. In short, I continue with a broken car, with an engine that does not work. car that was sold to me in that condition. neither the dealer nor the workshop, nor his cars, nothing of them works. Bad service, bad attention More