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Lorenzo Buick GMC
Miami, FL
2,921 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 2,921 reviews
Verified Customer
January 20, 2023
Customer service was very poor. My car stayed in service department for more than a month because of a delayed part. I can understand that, but there was never a call back to provid My car stayed in service department for more than a month because of a delayed part. I can understand that, but there was never a call back to provide me with an update on the status on my car even after leaving messages requesting a call back . I had to go in person and visit the dealership 2 times just to get updates. I recommend better training for the service advisor Gabriel that never took the time to follow up to let me know how my car was doing. Before I took delivery of my car I found a few scratches on the passenger side back door panel that were not there before. Very disappointed! More
by jcalderon13
Employees Worked With
Gabriel (Service Advisor)
January 13, 2023
Hello, I had a bad experience buying a car there, the car caused something that could not drive more than 80 miles and I needed to remove those restrictions. I go to the dealer and the person who served me w caused something that could not drive more than 80 miles and I needed to remove those restrictions. I go to the dealer and the person who served me was very rude and said that I had to leave the car for four days your car that I had bought there two days ago I had a bad experience in buying a car and the truth is I do not recommend it to any family friend or acquaintance More
by yerandibg
Employees Worked With
Mirka
