Lorenzo Buick GMC

Made the appointment, dropped off the truck and let them know what was needed. Went to Breakfast and truck was done when I was done. know what was needed. Went to Breakfast and truck was done when I was done. More

The service department in this dealership has been very thorough. I have been up to date with every transaction they have done and they have worked with my warranty on the vehicle as well. thorough. I have been up to date with every transaction they have done and they have worked with my warranty on the vehicle as well. More

He was very detailed and caring and supportive to fix my car very knowledgeable Attentive car very knowledgeable Attentive More

Very good team, help me a lot great professional persons and good quality as human being and good quality as human being More

They are The service manager was attentive, provided all the answers. Good waiting place with good coffee machines, overall a good experience. the answers. Good waiting place with good coffee machines, overall a good experience. More

My experience purchasing a 2024 GMC Hummer EV has been extremely frustrating. The vehicle was advertised with a power tonneau cover, which was missing upon delivery. The dealership agreed to provide and i extremely frustrating. The vehicle was advertised with a power tonneau cover, which was missing upon delivery. The dealership agreed to provide and install it as part of the purchase, along with replacing two tires. Nearly two weeks later, these commitments remain unfulfilled, and I am now being told the cover may not be available. Additionally, I discovered a previously known axle issue that was not disclosed before purchase, along with a high-voltage battery warning. The vehicle has been back at the dealership since October 6, with poor communication and little resolution. Overall, this experience has significantly damaged my confidence in the dealership and the vehicle. More

Professional personnel with a lot of experience of how to get my transition done, quick and efficient get my transition done, quick and efficient More

He was fast and got everything done as I asked He made sure to listen to me sure to listen to me More

Horrible experience from the very beginning, first the receptionist gave me false information making me waste more money on towing. Then spending an hour on the following day just to start the process bec receptionist gave me false information making me waste more money on towing. Then spending an hour on the following day just to start the process because they forced to wait for the only advisor who was occupied. The following days I got no news from my car and the when I tried to call no answer from my advisor( david) . Then I go in person due to the impossibility of getting the phone answer they basically just read the problem that I wrote that I had barely checked my car and just quoted me for replace everything. And for doing that and wasting my time for days I had to $245 just for them to release my car. For a problem that I solved way easier in another place. I cannot emphasize enough how poorly I felt during all this interactions. The last time that I would go to this dealer to solve any problem. More

Great, quick and easy I was attended immediately, with great customer service. The service did not take more than estimated. Overall very satisfied. great customer service. The service did not take more than estimated. Overall very satisfied. More