Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,240 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Contact Dealership
View Awards

8447 NW 12th St

Miami, FL

33126

Directions

By Type

Showing 1,564 service reviews

May 07, 2026

This time around, efficient, proactive, and more professional especially with Henry.. The tall guy with green eyes.. More

by YJVAZQUEZ
Recommend Dealer
Yes
Employees Worked With
Henry.. you better give him a raise or someone else will pay him his true value..
Report | Print
May 07, 2026 -

Lorenzo Buick GMC responded

Thank you for your five-star review. We’re glad our team provided efficient, proactive, and professional service on your Chevrolet. We appreciate your trust and look forward to assisting you again.

May 07, 2026

Excellent Very good service. Brian provided excellent service. Very good attention and fast service. Good service from Brian, and fast service. More

by Jesus
Recommend Dealer
Yes
Employees Worked With
Brian Gonzalez
Report | Print
May 07, 2026 -

Lorenzo Buick GMC responded

Thank you for mentioning the fast and attentive service your GMC Sierra 1500 received. We’re glad our team could deliver a smooth and efficient visit. We look forward to assisting you again at your next service appointment.

May 07, 2026

Best experience ever! Eliecer was the best He was the most helpful person I have dealt with in years More

by quintanafrank
Recommend Dealer
Yes
Employees Worked With
Eliecer
Report | Print
May 07, 2026 -

Lorenzo Buick GMC responded

We appreciate you choosing us for your Buick Envista service. It’s great to hear you had such a positive experience and received helpful assistance from our team.

May 06, 2026

When I arrived no one was there to great me as I've experienced in other dealers. More

by darlenysc
Recommend Dealer
No
Report | Print
May 04, 2026

Came in for my appointment Brian took care of the paper work and only had two espressos when he phoned me the car was done. More

by Ladca2003
Recommend Dealer
Yes
Employees Worked With
Brian and he was great help very cordial.
Report | Print
May 04, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience. We’re pleased the paperwork was handled smoothly and that your GMC Sierra 1500 was ready so quickly. We appreciate the five-star rating and look forward to serving you again.

April 30, 2026

I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyanette Vera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 29, 2026

Great Great, good service,high quality, fast, we can recommend Great, good service,high quality, fast, we can recommend with friends thank you so much More

by Javier nager
Recommend Dealer
Yes
Employees Worked With
Doreen
Report | Print
Apr 29, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback.

April 25, 2026

Excelente The person in change was very helpfull Very good experiencia and Will recomend it More

by Toly1820
Recommend Dealer
Yes
Employees Worked With
Donde remenber
Report | Print
Apr 25, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We appreciate your recommendation and are glad our team was helpful.

April 24, 2026

Super unprofessional. No one there wants to work or answer the phone unless corporate gets involved. Horrible service for an overpriced oil change. It's a shame because th More

by RUIZ0124
Recommend Dealer
No
Employees Worked With
Different people
Report | Print
Apr 30, 2026 -

Lorenzo Buick GMC responded

Hello, We take your feedback very seriously. We would like to discuss your overall experience with our Service Department. Please contact me directly at your earliest convenience. Best, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

April 23, 2026

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

1
2
...
157