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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,443 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,689 service reviews

October 25, 2026

Great mechanics, fix my issue when other dealer couldn’t , nice loaner car, satisfied all around More

by FARIBR85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2026

Excellent work, excellent customer service They were punctual; the service was very good. 100% recommended More

by MEIRELHASS1
Recommend Dealer
Yes
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Oct 24, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your positive feedback about our punctuality and service quality.

October 24, 2026

Great job with everything Kris kept me informed of everything that was needed to fix the issues with my car More

by ffrogfin@aol.com
Recommend Dealer
Yes
Employees Worked With
Kris
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Oct 24, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback. We appreciate you recognizing our team's communication during your car service at Lorenzo Buick GMC.

October 23, 2026

Very nice guy and really interesting to hear about what you want and make the deal possible. More

by fabio_fanti
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Oct 23, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with our team at Lorenzo Buick GMC.

October 22, 2026

For this time, great ! Nothing else to tell! Great service and communication by him ! More

by bllogisticsllc
Recommend Dealer
Yes
Employees Worked With
With Cristian ( new guy) excellent service.
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Oct 22, 2026 -

Lorenzo Buick GMC responded

Thank you for your positive feedback. We appreciate your recognition of our service and communication at Lorenzo Buick GMC.

October 22, 2026

I went for an oil change and rotation of tires . It was all done in under two hours , Daniel was very attentive throughout the process. More

by verogonz03
Recommend Dealer
Yes
Employees Worked With
Daniel G.
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Oct 22, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our oil change and tire rotation service. We appreciate your recognition of our team's attentiveness. Lorenzo Buick GMC values your feedback.

October 22, 2026

Thank you all for the smooth and easy proecces throughout the service I highly recommend Lorenzo Buick GMC More

by Derrick.rodriguez0605
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 22, 2026 -

Lorenzo Buick GMC responded

We appreciate your recommendation and are glad the service process was smooth for you. Thank you for choosing Lorenzo Buick GMC.

October 21, 2026

In at 1030 appointment out at 1115 for a recall thats what i call service. Looking like a fine service dept More

by Jamzology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant rember but he was sitting in the center office
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Oct 21, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our efficient service. We appreciate your feedback and are glad the recall appointment went smoothly at Lorenzo Buick GMC.

October 19, 2026

I will greatly reatly recommend everyone to stay away from this dealership at Doral. I recently bought a use Chevy Tahoe 2023 with an extended warranty from GMC at this dealership. After 3 months the AC More

by Lioarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
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Oct 20, 2026 -

Lorenzo Buick GMC responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the opportunity to speak with you about your experience bringing in your 2023 Chevrolet Tahoe. At your earliest convenience, please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Jim Mangano General Manager jimm@lorenzobuickgmc.com

Oct 23, 2026 -

Lorenzo Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 17, 2026

My experience at the dealership was great! David was very nice, helpful, and patient. He explained everything to me and broke everything down in a way that was easy to understand. He made sure More

by qgina664
Recommend Dealer
Yes
Employees Worked With
David
Print
Oct 17, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our team at Lorenzo Buick GMC. We appreciate your feedback and are glad to hear the service met your expectations.

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