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Lorenzo Buick GMC
Miami, FL
3,421 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 1,669 service reviews
Verified Customer
October 10, 2026
Horrible experience from the very beginning, first the receptionist gave me false information making me waste more money on towing. Then spending an hour on the following day just to start the process bec receptionist gave me false information making me waste more money on towing. Then spending an hour on the following day just to start the process because they forced to wait for the only advisor who was occupied. The following days I got no news from my car and the when I tried to call no answer from my advisor( david) . Then I go in person due to the impossibility of getting the phone answer they basically just read the problem that I wrote that I had barely checked my car and just quoted me for replace everything. And for doing that and wasting my time for days I had to $245 just for them to release my car. For a problem that I solved way easier in another place. I cannot emphasize enough how poorly I felt during all this interactions. The last time that I would go to this dealer to solve any problem. More
by Jose Cabrera
Employees Worked With
David Schumacher
October 09, 2026
Daniel was very helpful, but the technicians who were supposed to check my car took two days to do a job that only took minutes. I decided to take it and not wait any longer; they didn't even give me a l supposed to check my car took two days to do a job that only took minutes. I decided to take it and not wait any longer; they didn't even give me a loaner vehicle, because if I had left the car for the technician to check, it would have taken more than eight days, and I couldn't be without a car. More
by FJRENTERPRISES25
Employees Worked With
Daniel in Services
October 09, 2026
It was hard to get an appointment. The reason told by the receptionist is because I didn't buy my hummer in that dealer. However, I went in person and David helped me right away and se The reason told by the receptionist is because I didn't buy my hummer in that dealer. However, I went in person and David helped me right away and set an appointment for me. Withen the next week he had my resolution. I also want to comment that the last guy on the right in the service center first attended me and he was not really receptive to my issues. He needs to improve in his customer service skills. More
by RICARDO7600
Employees Worked With
David Schumacher , he was 10/10
October 08, 2026
Daniel was awesome. Super helpful and very detailed with everything. Very accommodating as well. Made my experience there way better and super comfortable. Very awesome Super helpful and very detailed with everything. Very accommodating as well. Made my experience there way better and super comfortable. Very awesome customer service. More
by jasmin_t23
Employees Worked With
Daniel Grey
October 03, 2026
Amazing I had an excellent experience at the dealership during my car service. The person who assisted me with the paperwork was professional, friendly, and very helpful. I also really appreciated the youn during my car service. The person who assisted me with the paperwork was professional, friendly, and very helpful. I also really appreciated the young lady who showed me how to use the app and helped me find available discounts. Both provided outstanding customer service and made the entire process smooth and pleasant. Thank you More
by zhtornes
