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Lorenzo Buick GMC
Miami, FL
3,099 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 1,476 service reviews
January 18, 2026
The repair took significantly longer than promised, and the shop set unnecessary conditions for replacing the booster, even though the vacuum pump repair was covered under a special bulletin. the shop set unnecessary conditions for replacing the booster, even though the vacuum pump repair was covered under a special bulletin. More
by MOHSINALY
Verified CustomerEmployees Worked With
Freddy
January 15, 2026
How would you rate Don't know Not great to not know the person as an advisor. Or not be introduce Themselves and ever since I have been visiting this dealership. My advisor has been changed from. Person to person as an advisor. Or not be introduce Themselves and ever since I have been visiting this dealership. My advisor has been changed from. Person to person not knowing whom to speak with to get help from in very interesting in this situation at this dealership. ? (5=excellent 4=good 3=average 2=fair 1=poor) More
by Lindseys210
Employees Worked With
Don't know Not great to not know the person as an advisor. Or not be introduce Themselves and ever since I have been visiting this dealership. My advisor has been changed from. Person to person not knowing whom to speak with to get help from in very
January 13, 2026
Terrible service Went for oil change and They left unorganized my personal stuff. No one give me a document or any receipt of what they did to my car. Car key was given to me by the seller. No the ser unorganized my personal stuff. No one give me a document or any receipt of what they did to my car. Car key was given to me by the seller. No the service people. No sticker for my knowledge to know next time of millage visit. Car was not wash. Took forever. Bad customer service. I told them about my breaks that are making sounds. Idk if they did anything. I don't have any proof I went there as no receipt. No email. Nothing. I had leased two vehicles there, it's very disappointed More
by realsuccessflorida
Employees Worked With
Service department
Horrible
January 10, 2026
He was very helpful and explained what my car needed He was very helpful and explained what my car needed. I definitely recommend Lorenzo Buick GMC over other local GMC dealers was very helpful and explained what my car needed. I definitely recommend Lorenzo Buick GMC over other local GMC dealers More
by ORLANDO.F.CASTILLO
Employees Worked With
Victor Jesus Lara
January 06, 2026
Very convenient location, I was able to leave my vehicle for service, walk back home and Victor called me when service was done. My vehicle was washed and vacuumed which I appreciate. for service, walk back home and Victor called me when service was done. My vehicle was washed and vacuumed which I appreciate. More
by AUDEWALKER30
Employees Worked With
Victor
January 05, 2026
Honestly, I felt very comfortable throughout the entire process. He listened to me, showed genuine concern for my problem, and helped me resolve it. He treated me as if he had known me for a long time, whi process. He listened to me, showed genuine concern for my problem, and helped me resolve it. He treated me as if he had known me for a long time, which made me feel confident and reassured about everything he was telling me regarding my car. In the end, the problem was fully resolved. Excellent service on his part. Fred Sanchez More
by Joanalmeida809
Employees Worked With
Fred Sanchez
January 05, 2026
Fui tratado con mucho respeto y me prestaron atención a mi situación, estoy muy satisfecho con la situación y el trabajo que se lleva acabo mi situación, estoy muy satisfecho con la situación y el trabajo que se lleva acabo More
by Joanalmeida809
December 31, 2025
My experience was excellent! Cristian was very knowledgeable and explained everything clearly to me. I'm very happy I went to Lorenzo Buick. Cristian was very knowledgeable and explained everything clearly to me. I'm very happy I went to Lorenzo Buick. More
by NICOLEVALLE567
Employees Worked With
Cristian Martinez
