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Lorenzo Buick GMC

Miami, FL

4.4
3,340 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,617 service reviews

August 04, 2026

Great people, Everyone committed to client satisfaction. Worked with. Service but even the sales people were happy and helpful More

by Mike2748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Lorenzo Buick GMC responded

Your GMC Sierra 1500 was a pleasure to service. Hearing that both our service and sales teams were attentive and eager to help means a lot to us.

August 03, 2026

Easy to get appointments for service when needed. All the service advisors I've worked with have always been very helpful. More

by alberto14
Recommend Dealer
Yes
Employees Worked With
I believe his name was Henry
Aug 03, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our service team. We appreciate your feedback about appointment availability and helpfulness. Lorenzo Buick GMC values your business.

August 03, 2026

I had a great experience with this dealership. The staff was professional, friendly, and very helpful throughout the entire process. They made everything simple and transparent, answered all my qu More

by luisguisande
Recommend Dealer
Yes
Employees Worked With
Emilio
Aug 03, 2026 -

Lorenzo Buick GMC responded

We’re glad the service on your GMC Sierra 1500 felt seamless and supportive from start to finish. Our team is pleased we could answer every question and keep everything transparent so you felt comfortable. Thank you for recommending our dealership to others.

July 28, 2026

Excellent and fast service The wait was very short, respecting the scheduled appointment and very friendly attention More

by CV72
Recommend Dealer
Yes
Employees Worked With
Car maintenance
Jul 28, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with your GMC Acadia service. We’re glad our team kept your appointment on schedule and provided prompt, friendly attention. We look forward to helping you again in the future.

July 27, 2026

They were able to fix my car and ensured that everything they said would be done. David's communication was absolutely amazing. More

by SIRENAMERIDA
Recommend Dealer
Yes
Employees Worked With
David shumacher
Jul 28, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our service and communication. We appreciate your feedback about your car repair at Lorenzo Buick GMC.

July 27, 2026

Better than expected. Isael made it easy Isael was great to work with he made sure I was understanding of the process and he was happy to know that I was satisfied More

by mafbef
Recommend Dealer
Yes
Employees Worked With
Isael
Jul 27, 2026 -

Lorenzo Buick GMC responded

We’re thrilled that your GMC Acadia service exceeded expectations. It’s rewarding to know our team guided you through each step and left you satisfied with the process.

July 25, 2026

David provided an outstanding customer service experience from start to finish. He welcomed me as soon as I arrived, made me feel comfortable, and kept me updated throughout the entire service visit. He was More

by JEANVELEZ
Recommend Dealer
Yes
Employees Worked With
DAVID SCHUMACHER
Jul 25, 2026 -

Lorenzo Buick GMC responded

We’re delighted our team welcomed you promptly and kept you informed throughout your Buick Envista service. It’s wonderful to hear your vehicle was returned clean and you received a detailed walkthrough before heading out. Thank you for sharing your experience.

July 24, 2026

Overall a really good experience. Erik and Lynette went over and above on everything I needed. More

by note2spm
Recommend Dealer
Yes
Employees Worked With
Erik Martinez and Lynette. Both were exceptional!
Jul 24, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We appreciate your feedback and encourage you to contact us directly if you have any concerns.

July 23, 2026

Great experience great customer service love my new car Lorenzo GMC was great Great customer service More

by bellodolly
Recommend Dealer
Yes
Employees Worked With
Milka
Jul 23, 2026 -

Lorenzo Buick GMC responded

We appreciate you sharing your experience with our service on your GMC Acadia and congratulations on your new car. It’s wonderful to know our team provided the support you needed. If there’s anything else we can help you with, please don’t hesitate to reach out.

July 23, 2026

Customer service was amazing, very helpful and professional and knowledgeable, I really appreciate the treatment very thankful More

by LEANADUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Lorenzo Buick GMC responded

It’s wonderful our team delivered professional and knowledgeable care for your Buick Enclave. Lyanette is grateful you felt well treated. Thanks for choosing Buick for your service.

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