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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,353 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,628 service reviews

August 19, 2026

Fue muy buena la Experiencia con Brian G. ..buen trato y servicio, y aplico el descuento de puntos de mi tarjeta de Rewards GM, pero la recepción no aplico el descuento por puntos de mi tarjet More

by frankjjerez
Recommend Dealer
Yes
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Aug 19, 2026 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia con nuestro equipo en Lorenzo Buick GMC. Lamentamos la confusión con el descuento de su tarjeta GM Rewards y apreciamos que nos lo haya mencionado. Le invitamos a contactarnos directamente para cualquier aclaración adicional.

August 18, 2026

Great service and friendly matter, always there for help. Having nice patient and being detail orientated More

by Gloria Eunice Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Lorenzo Buick GMC responded

Thank you for your kind words about our service and team at Lorenzo Buick GMC. We appreciate your feedback.

August 18, 2026

Yo creo que es un lugar muy agradable y ami me isieron sentir muy bien gracias a lorenzo buick GMC More

by rigoberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia positiva. Nos alegra saber que se sintió bien atendido en Lorenzo Buick GMC. Estamos aquí para ayudar cuando lo necesite.

August 12, 2026

Quick solution and excellent service i Excellent service and everything was resolved in the car I brought in. More

by christianzini1308
Recommend Dealer
Yes
Employees Worked With
Henry service
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Aug 12, 2026 -

Lorenzo Buick GMC responded

We’re glad our service department could quickly provide a solution for your GMC Sierra 1500. Hearing that everything was taken care of to your satisfaction means a lot to our service team.

Aug 16, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We’re glad our team provided a quick solution for your car. We appreciate your feedback.

August 12, 2026

We had a very good experience with our recent service need. The personnel were very responsive and followed up in a timely manner. The required service was completed very quickly. More

by EJT19CANES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 12, 2026 -

Lorenzo Buick GMC responded

Knowing that our team’s responsive follow-up and swift turnaround met your needs means a lot to us. Thank you for choosing our service department for your Buick Encore GX.

August 08, 2026

They have the maintenance done for my car excelente service if O can give more than 5 ?? I will More

by VEROSWOBODA0
Recommend Dealer
Yes
Employees Worked With
Yes
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Aug 09, 2026 -

Lorenzo Buick GMC responded

Thank you for your positive feedback on our maintenance service. We appreciate your support of Lorenzo Buick GMC.

August 07, 2026

My service advisor was very helpful,knowledgeable. ,and professional. The wait was shorter than expected. Thank you. More

by LUISLAMONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Lorenzo Buick GMC responded

We’re glad you found our advisor helpful during the service on your GMC Canyon and that the wait was shorter than expected. Hearing that means a lot to our service department.

August 07, 2026

Someone canceled out my maintenance package without my authorization because when I leased my vehicle, the maintenance package was part of my lease. The service advisor was to follow up with me to see how More

by brissette08
Recommend Dealer
No
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Aug 08, 2026 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would like to discuss your feedback regarding the quality of communication with our Service Department about the maintenance package included in your vehicle lease from our Sales Team. Please email me with your preferred contact information. Thank you, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

August 06, 2026

Excellent services They did awesome I will recommend you 100% Excellent services David was very helpful all the time. More

by NEGRITA0724
Recommend Dealer
Yes
Employees Worked With
David Schumacher
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Aug 06, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback about our service.

August 06, 2026

I went to the dealership looking to purchase a new vehicle for myself and one for my wife. Rafael was able to help us make it happen. We were there for a few hours negotiating and filling out the pape More

by Longputt921
Recommend Dealer
Yes
Employees Worked With
Salesman Rafael
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Aug 06, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback on the time spent with paperwork and negotiations. If you have any concerns, please contact Lorenzo Buick GMC directly.

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