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Lorenzo Buick GMC

Miami, FL

4.4
3,074 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,460 service reviews

December 24, 2025

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2025

Good customer service. Nice people to work with. Would definitely be taking my truck back for service. More

by BOLY323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2025

Jorge was great and easy to work with. The finance manger was shady and got a bit rude when I declined added warranty. More

by paltman08
Recommend Dealer
Yes
Employees Worked With
Jorge and a finance manger
December 17, 2025

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Speulveda, Alexander Obando
Dec 18, 2025 -

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 13, 2025

I've been a customer for over 10 years. They do excellent work and are very professional; I recommend them to anyone who needs their services. More

by Abel Roque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2025 -

Lorenzo Buick GMC responded

Thank you for your long-term trust in Lorenzo Buick GMC. We appreciate your recommendation and look forward to continuing to serve you.

December 12, 2025

Very helpful and professional experience. Very attentive and knowledgeable. Great communication and commitments were met. More

by albert08n
Recommend Dealer
Yes
Employees Worked With
Fred Sanchez
Dec 13, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. We appreciate your recognition of our team's effort. Let us know if you need anything else.

December 11, 2025

My experience with the dealership was overall good. The process was clear, the team was helpful, and everything was handled in a timely manner More

by Lavina6629
Recommend Dealer
Yes
Employees Worked With
Carlos Valino
Dec 18, 2025 -

Lorenzo Buick GMC responded

Hello, We are glad to learn about the helpful and timely experience you had with our team. However, I would like to speak with you and learn more about the 3-star rating we have received. Whenever you can, please reach out to me directly so we may discuss this in greater detail. Sincerely, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 08, 2025

Milka and sales manager where amazing, big time recommended. Fast and nice transaction. Thank you so much More

by iosvanycastillo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Julio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milka Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Lorenzo Buick GMC responded

We appreciate your recommendation and are glad the transaction went smoothly. Thank you for choosing Lorenzo Buick GMC.

December 07, 2025

The communication was poor they had my car for 2 weeks and i had to call repeatedly to find out what was going on and I would leave messages and would not get call backs I had to involve GMC to get things More

by tazz33fla
Recommend Dealer
No
Employees Worked With
Fred
December 06, 2025

It took a month to get the car back just to change a hose and brake pad sensor. The car was dirty and low air in the tires. I was not given a diagnostic or a call from the dealer. More

by rojasguzman0
Recommend Dealer
No
Dec 09, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department, including the wait time involved with replacing a hose and a brake pad sensor, as well as the condition in which your vehicle was returned, and the air pressure in the tires. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

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