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Lorenzo Buick GMC

Miami, FL

4.4
3,228 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,559 service reviews

April 30, 2026

I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyanette Vera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2026

Great Great, good service,high quality, fast, we can recommend Great, good service,high quality, fast, we can recommend with friends thank you so much More

by Javier nager
Recommend Dealer
Yes
Employees Worked With
Doreen
Apr 29, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback.

April 25, 2026

Excelente The person in change was very helpfull Very good experiencia and Will recomend it More

by Toly1820
Recommend Dealer
Yes
Employees Worked With
Donde remenber
Apr 25, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We appreciate your recommendation and are glad our team was helpful.

April 24, 2026

Super unprofessional. No one there wants to work or answer the phone unless corporate gets involved. Horrible service for an overpriced oil change. It's a shame because th More

by RUIZ0124
Recommend Dealer
No
Employees Worked With
Different people
Apr 30, 2026 -

Lorenzo Buick GMC responded

Hello, We take your feedback very seriously. We would like to discuss your overall experience with our Service Department. Please contact me directly at your earliest convenience. Best, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

April 23, 2026

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 22, 2026

Fast, fitted to my schedule Adapted to my Schedule. David explained what the maintenance involved and how long it would take. More

by flavionarvaez
Recommend Dealer
Yes
Employees Worked With
David
April 21, 2026

Great customer service my vehicle was ready before I expected Fast and reliable service department More

by Johnny Tolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
April 16, 2026

Great service. They were very helpful with my needs and budget. I definitely will continue doing business with him. More

by nayubel.parra
Recommend Dealer
Yes
Employees Worked With
Justo Toledo
April 15, 2026

Issue not resolved. Car undrivable. Messages left unanswered. Next step is I contact corporate. Extremely disappointed and dissatisfied with the entire process. More

by RUIZ0124
Recommend Dealer
No
Employees Worked With
Henry
April 15, 2026

Now we have an excellent customer experience, Thank you for changing the staff. Good service More

by Franara70
Recommend Dealer
Yes
Employees Worked With
Henry
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