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Lorenzo Buick GMC

Miami, FL

4.4
3,432 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,680 service reviews

October 17, 2026

My experience at the dealership was great! David was very nice, helpful, and patient. He explained everything to me and broke everything down in a way that was easy to understand. He made sure More

by qgina664
Recommend Dealer
Yes
Employees Worked With
David
Oct 17, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our team at Lorenzo Buick GMC. We appreciate your feedback and are glad to hear the service met your expectations.

October 17, 2026

Faster than the ones I've been to before. Less foot traffic and less crowded. Chris was super nice and helpful. I would like for someone to contact me regarding extended warranty options. Min More

by rdiaz001
Recommend Dealer
Yes
Employees Worked With
I think his name was Chris young guy
Oct 17, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback about our service speed and atmosphere at Lorenzo Buick GMC. We appreciate your comments on our team's assistance. Please contact us directly to discuss extended warranty options further.

October 17, 2026

I had my vehicle serviced; the service was excellent and prompt. Daniel assisted me, and he was very kind and professional. More

by pepito_ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 17, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with our service team at Lorenzo Buick GMC. We appreciate your feedback and are glad to hear the service met your expectations.

October 17, 2026

Excellent service! I brought my vehicle in for a recall related to the fuel pump power control module, and they also performed a tire rotation. Everything was handled p More

by CHRISSAVALO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Castropal
Oct 17, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with the recall service and tire rotation. We appreciate your feedback and are glad our team could assist professionally. Lorenzo Buick GMC values your satisfaction.

October 15, 2026

Made the appointment, dropped off the truck and let them know what was needed. Went to Breakfast and truck was done when I was done. More

by RTRUJILLO
Recommend Dealer
Yes
Employees Worked With
Daniel was my advisor.
Oct 15, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We're glad the service was timely and convenient. We appreciate your feedback at Lorenzo Buick GMC.

October 15, 2026

The service department in this dealership has been very thorough. I have been up to date with every transaction they have done and they have worked with my warranty on the vehicle as well. More

by TEAMOJEDA127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel from Service
Oct 15, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our thorough service and warranty support. We appreciate your trust in Lorenzo Buick GMC.

October 15, 2026

He was very detailed and caring and supportive to fix my car very knowledgeable Attentive More

by crsuarez9833
Recommend Dealer
Yes
Employees Worked With
David from service
Oct 15, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's detailed and attentive service. We appreciate your feedback about your car repair experience at Lorenzo Buick GMC.

October 14, 2026

Very good team, help me a lot great professional persons and good quality as human being More

by Magda.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David from reparaciones and cat recall Also Milka Álvarez great sales person
Oct 14, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's professionalism and support. We appreciate your feedback at Lorenzo Buick GMC.

October 13, 2026

They are The service manager was attentive, provided all the answers. Good waiting place with good coffee machines, overall a good experience. More

by juanrm2112
Recommend Dealer
Yes
Oct 13, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with our service manager and amenities. We appreciate your feedback at Lorenzo Buick GMC.

October 13, 2026

My experience purchasing a 2024 GMC Hummer EV has been extremely frustrating. The vehicle was advertised with a power tonneau cover, which was missing upon delivery. The dealership agreed to provide and i More

by GoreSimervil
Recommend Dealer
No
Employees Worked With
Andy
Oct 13, 2026 -

Lorenzo Buick GMC responded

Hello, Your experience with our Sales Team is very important to us. I would appreciate the opportunity to speak with you about the 2024 GMC Hummer EV you purchased. At your earliest convenience, please send me an email with your best method of contact so we may discuss this. I look forward to hearing from you. Jim Mangano General Manager jimm@lorenzobuickgmc.com

Oct 16, 2026 -

Lorenzo Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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