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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,390 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,652 service reviews

September 16, 2026

Completely satisfied with the treatment I have always received. And the place is extremely clean More

by mirale1985
Recommend Dealer
Yes
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Sep 16, 2026 -

Lorenzo Buick GMC responded

We’re pleased to hear the service on your Buick Encore GX has consistently met your expectations. Your recognition of our clean facility means a lot to our team.

September 15, 2026

I've been David's cline for over 7 years. David and I developed a rapport that I can't describe because he treats me so well and everyone loves his service. I just hope he stays in Lorenzo fo More

by Jsilber81
Recommend Dealer
Yes
Employees Worked With
David Schumacher
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Sep 15, 2026 -

Lorenzo Buick GMC responded

Thank you for your loyalty over the years. We're glad to hear you value the service you receive. Lorenzo Buick GMC appreciates your feedback.

September 15, 2026

Treatment was professional for both representatives, job was done properly Dealer showed professionalism and showed urgency to perform the work needed. More

by aalmeida07
Recommend Dealer
Yes
Employees Worked With
Yoli and David
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Sep 15, 2026 -

Lorenzo Buick GMC responded

Knowing you felt our service team treated you professionally and addressed your Buick Enclave with urgency is rewarding. Your kind words and five-star rating mean a great deal to us.

September 14, 2026

Good, they were able to handle and fix my issue within 2 hours I arrived at 5:00 and they stayed after hours to make sure I'd get my car back that night More

by Luis_grisales
Recommend Dealer
Yes
Print
Sep 14, 2026 -

Lorenzo Buick GMC responded

Your GMC Sierra 1500 being back in your hands that night reflects our commitment to prompt, reliable service. We’re pleased we could diagnose and resolve your issue within two hours. Knowing you could pick up your Sierra 1500 the same evening means a great deal to our service department.

September 12, 2026

Excellent. Would recommend My experience at Lorenzo was fantastic. They were able to solve my problem without any issue. More

by Ruben0816
Recommend Dealer
Yes
Employees Worked With
Milka Alvarez
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Sep 12, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad your issue was resolved smoothly.

September 11, 2026

David was very welcoming and polite -such a nice change in Miami. I needed something changed on my dashboard and Davud fixed it for me himself. More

by kcapham
Recommend Dealer
Yes
Employees Worked With
David
Print
Sep 11, 2026 -

Lorenzo Buick GMC responded

Your note about our service team’s friendly welcome and efficient dashboard repair highlights our focus on attentive care. Our team is pleased we could handle the dashboard adjustment on your GMC Terrain directly. Knowing this made a positive difference in your visit is truly rewarding.

September 11, 2026

It was fine until it wasn’t. That’s all I have to say for now. More

by Zpichardo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Alfonso
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Sep 12, 2026 -

Lorenzo Buick GMC responded

Hello, Your satisfaction is important to us. I would like the opportunity to speak with you to learn more about your experience with our Sales Team. Whenever you can, would you send me an email with your best method of contact? Thank you, Jim Mangano General Manager jimm@lorenzobuickgmc.com

September 10, 2026

great service on time and very dependable, quick turn around and friendly customer service, also a very clean area More

by worldwidefreight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milka Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antionio Corcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Anton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

Lorenzo Buick GMC responded

We’re glad the service on your GMC Sierra 1500 was timely and dependable. Your feedback on our quick turnaround and clean facility means a great deal to our service department.

September 10, 2026

Can’t complain. I’m a service manager in a dealership and know what the service dept is going through . They have been very professional. A little rough start but th More

by dperez071376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and David in service dept
Print
Sep 10, 2026 -

Lorenzo Buick GMC responded

Your perspective as a fellow service manager and recognition of our team’s professionalism means a lot to us. We’re glad we could overcome the rough start and meet your expectations for the service on your GMC 3500.

September 06, 2026

Lack of service , bad organization, bad costumer experience They dont care about costumers . More

by Oswaldo
Recommend Dealer
No
Print
Sep 07, 2026 -

Lorenzo Buick GMC responded

Oswaldo, Your feedback is very important to us. I would appreciate the chance to speak with you in greater detail about your experience with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this. Sincerely, Jim Mangano General Manager jimm@lorenzobuickgmc.com

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