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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,220 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,556 service reviews

April 24, 2026

Super unprofessional. No one there wants to work or answer the phone unless corporate gets involved. Horrible service for an overpriced oil change. It's a shame because th More

by RUIZ0124
Recommend Dealer
No
Employees Worked With
Different people
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April 23, 2026

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 22, 2026

Fast, fitted to my schedule Adapted to my Schedule. David explained what the maintenance involved and how long it would take. More

by flavionarvaez
Recommend Dealer
Yes
Employees Worked With
David
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April 21, 2026

Great customer service my vehicle was ready before I expected Fast and reliable service department More

by Johnny Tolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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April 16, 2026

Great service. They were very helpful with my needs and budget. I definitely will continue doing business with him. More

by nayubel.parra
Recommend Dealer
Yes
Employees Worked With
Justo Toledo
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April 15, 2026

Issue not resolved. Car undrivable. Messages left unanswered. Next step is I contact corporate. Extremely disappointed and dissatisfied with the entire process. More

by RUIZ0124
Recommend Dealer
No
Employees Worked With
Henry
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April 15, 2026

Now we have an excellent customer experience, Thank you for changing the staff. Good service More

by Franara70
Recommend Dealer
Yes
Employees Worked With
Henry
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April 14, 2026

Great service experience. Henry was exceptional in keeping us informed on where we stood with the service and troubleshooting of our vehicle. More

by albert08n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chaviano
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April 13, 2026

I went for a Recall and he guided me through the process and advised me to add some additional parts that was important to change. More

by javiles10
Recommend Dealer
Yes
Employees Worked With
Henry
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April 11, 2026

Nice fast and courteous personnel , very satisfied with the over all service. Thank you for everything More

by LEOFDEZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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