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Lorenzo Buick GMC

Miami, FL

4.4
3,415 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,664 service reviews

October 08, 2026

Had a great experience dealing with Daniel in service. Very professional and helpful individual. Excellent More

by Ledia.vital
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 08, 2026 -

Lorenzo Buick GMC responded

Hearing you found our service team knowledgeable and supportive means a lot to us. We’re glad the service on your Buick Enclave went smoothly.

October 08, 2026

Daniel was awesome. Super helpful and very detailed with everything. Very accommodating as well. Made my experience there way better and super comfortable. Very awesome More

by jasmin_t23
Recommend Dealer
Yes
Employees Worked With
Daniel Grey
Oct 08, 2026 -

Lorenzo Buick GMC responded

Knowing that our attention to detail and accommodating approach made your visit comfortable means a lot to our team. Our team is pleased we could accommodate your needs throughout the service on your GMC Terrain. Thank you for your kind words and five-star review.

October 08, 2026

Muy amable y la atensión super rápida. Estoy satisfecha con la atención que me brindó More

by GIULIANAHERNANDEZ
Recommend Dealer
Yes
Employees Worked With
David
Oct 08, 2026 -

Lorenzo Buick GMC responded

We’re glad our service department could offer friendly and prompt care for your GMC Terrain. Knowing you’re satisfied with the attention you received means a lot to our service team.

Oct 09, 2026 -

Lorenzo Buick GMC responded

Gracias por destacar la rapidez y amabilidad de nuestro equipo. Nos alegra que esté satisfecha con la atención en Lorenzo Buick GMC. Valoramos su confianza.

October 03, 2026

Amazing I had an excellent experience at the dealership during my car service. The person who assisted me with the paperwork was professional, friendly, and very helpful. I also really appreciated the youn More

by zhtornes
Recommend Dealer
Yes
Oct 04, 2026 -

Lorenzo Buick GMC responded

We appreciate your detailed feedback about your service experience. It's good to hear our team made the process smooth and helpful. Thank you for choosing Lorenzo Buick GMC.

October 02, 2026

I had an excellent experience. The service director is doing an excellent job. I am completely satisfied. More

by hernandeza1
Recommend Dealer
Yes
Oct 02, 2026 -

Lorenzo Buick GMC responded

Your praise for our service director highlights the dedication we bring to every visit. Knowing that the service on your Chevrolet Equinox left you completely satisfied means a lot to us.

October 01, 2026

Great place and nice technician Great dealership and customer support. Henrry take the time and work with me giving me the best option to repair my car . Great service More

by raydel08r
Recommend Dealer
Yes
Employees Worked With
Henry
Oct 01, 2026 -

Lorenzo Buick GMC responded

Our service team appreciated the chance to take time and review repair options for your GMC Acadia. Knowing you felt supported by our dealership and technician means a great deal to us.

October 01, 2026

I definitely feel good by the attention starting with the person I called to make the appointment plus the people who take care of me when I go there to do the job. I’m very happy. More

by henrrym3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 01, 2026 -

Lorenzo Buick GMC responded

We're glad the attentive care you received, from scheduling your appointment through service, left you so satisfied. Knowing that the service on your GMC 2500 met your expectations means a lot to our service department.

September 30, 2026

Great experience with the GMC service department. The staff was friendly, professional, and kept me updated throughout the process. Everything was handled quickly and smoothly. Very satisfied with th More

by enriquecu2005
Recommend Dealer
Yes
Sep 30, 2026 -

Lorenzo Buick GMC responded

Hearing that you felt well-informed throughout the service means a lot to us. We’re glad everything was handled quickly and smoothly for your GMC Sierra 1500. Your kind words and five-star rating are truly appreciated.

September 29, 2026

No cumplen el horario de atención mi cita era a las 10:30 y me atendieron casi a la 1 de la tarde además pedí q me lavaran el carro y se olvidaron , me tocó decir de nuevo y mucho más tiempo de espera salí c More

by margache.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ninguno
Oct 04, 2026 -

Lorenzo Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2026

I was there on September 10, 2026 for a factory recall on my Buick Enclave, service was quick and professional, I was greeted by Yoli (very nice CSR) and later by David, they all were very professional and c More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Yoli.
Sep 29, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with the recall service on your Buick Enclave. We appreciate your positive comments about our team's professionalism and quick service. Lorenzo Buick GMC looks forward to assisting you with your future maintenance needs.

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