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Lorenzo Buick GMC

Miami, FL

4.4
3,348 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,624 service reviews

August 08, 2026

They have the maintenance done for my car excelente service if O can give more than 5 ?? I will More

by VEROSWOBODA0
Recommend Dealer
Yes
Employees Worked With
Yes
Aug 09, 2026 -

Lorenzo Buick GMC responded

Thank you for your positive feedback on our maintenance service. We appreciate your support of Lorenzo Buick GMC.

August 07, 2026

My service advisor was very helpful,knowledgeable. ,and professional. The wait was shorter than expected. Thank you. More

by LUISLAMONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Lorenzo Buick GMC responded

We’re glad you found our advisor helpful during the service on your GMC Canyon and that the wait was shorter than expected. Hearing that means a lot to our service department.

August 07, 2026

Someone canceled out my maintenance package without my authorization because when I leased my vehicle, the maintenance package was part of my lease. The service advisor was to follow up with me to see how More

by brissette08
Recommend Dealer
No
Aug 08, 2026 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would like to discuss your feedback regarding the quality of communication with our Service Department about the maintenance package included in your vehicle lease from our Sales Team. Please email me with your preferred contact information. Thank you, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

August 06, 2026

Excellent services They did awesome I will recommend you 100% Excellent services David was very helpful all the time. More

by NEGRITA0724
Recommend Dealer
Yes
Employees Worked With
David Schumacher
Aug 06, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback about our service.

August 06, 2026

I went to the dealership looking to purchase a new vehicle for myself and one for my wife. Rafael was able to help us make it happen. We were there for a few hours negotiating and filling out the pape More

by Longputt921
Recommend Dealer
Yes
Employees Worked With
Salesman Rafael
Aug 06, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback on the time spent with paperwork and negotiations. If you have any concerns, please contact Lorenzo Buick GMC directly.

August 06, 2026

Gracias Bruan Gonzalez por tu excelente atención, quede satisfecha con el buen trabajo de mi carro. Gracias al equipo de mantenimiento. More

by 1212120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gonzalez
Aug 06, 2026 -

Lorenzo Buick GMC responded

Agradecemos tus palabras sobre nuestro equipo de mantenimiento. En Lorenzo Buick GMC valoramos tu confianza. Esperamos seguir siendo tu opción en el futuro.

August 06, 2026

Gracias a Brian Gonzalez por tu atención, super satisfecha con la atención personalizada que das a los clientes. Gracias también al equipo de servicios de LORENZO BUICK GMC. More

by 1212120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Lorenzo Buick GMC responded

Knowing you appreciated the personalized attention and care from our service department means a lot to us. We’re glad the service on your GMC Acadia left you completely satisfied.

August 05, 2026

Very satisfied with the service, satisfied with the way Henry helped me. I felt like he was trustworthy and knew what he was doing and saying. He seemed like he really cared about his clients and cared abo More

by Dkkbilling
Recommend Dealer
Yes
Employees Worked With
Henry Chaviano
Aug 05, 2026 -

Lorenzo Buick GMC responded

We’re glad you felt confident in the service on your GMC Sierra 1500 and that our team could assist you with genuine care. Knowing you found our service team trustworthy and attentive means a lot to us.

August 04, 2026

Great people, Everyone committed to client satisfaction. Worked with. Service but even the sales people were happy and helpful More

by Mike2748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Lorenzo Buick GMC responded

Your GMC Sierra 1500 was a pleasure to service. Hearing that both our service and sales teams were attentive and eager to help means a lot to us.

August 03, 2026

Easy to get appointments for service when needed. All the service advisors I've worked with have always been very helpful. More

by alberto14
Recommend Dealer
Yes
Employees Worked With
I believe his name was Henry
Aug 03, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our service team. We appreciate your feedback about appointment availability and helpfulness. Lorenzo Buick GMC values your business.

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