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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,382 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,647 service reviews

September 11, 2026

David was very welcoming and polite -such a nice change in Miami. I needed something changed on my dashboard and Davud fixed it for me himself. More

by kcapham
Recommend Dealer
Yes
Employees Worked With
David
Print
Sep 11, 2026 -

Lorenzo Buick GMC responded

Your note about our service team’s friendly welcome and efficient dashboard repair highlights our focus on attentive care. Our team is pleased we could handle the dashboard adjustment on your GMC Terrain directly. Knowing this made a positive difference in your visit is truly rewarding.

September 11, 2026

It was fine until it wasn’t. That’s all I have to say for now. More

by Zpichardo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Alfonso
Print
September 10, 2026

great service on time and very dependable, quick turn around and friendly customer service, also a very clean area More

by worldwidefreight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milka Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antionio Corcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Anton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

Lorenzo Buick GMC responded

We’re glad the service on your GMC Sierra 1500 was timely and dependable. Your feedback on our quick turnaround and clean facility means a great deal to our service department.

September 10, 2026

Can’t complain. I’m a service manager in a dealership and know what the service dept is going through . They have been very professional. A little rough start but th More

by dperez071376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and David in service dept
Print
Sep 10, 2026 -

Lorenzo Buick GMC responded

Your perspective as a fellow service manager and recognition of our team’s professionalism means a lot to us. We’re glad we could overcome the rough start and meet your expectations for the service on your GMC 3500.

September 06, 2026

Lack of service , bad organization, bad costumer experience They dont care about costumers . More

by Oswaldo
Recommend Dealer
No
Print
Sep 07, 2026 -

Lorenzo Buick GMC responded

Oswaldo, Your feedback is very important to us. I would appreciate the chance to speak with you in greater detail about your experience with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this. Sincerely, Jim Mangano General Manager jimm@lorenzobuickgmc.com

September 03, 2026

Good job It was a great experience, will definitely recommend them Good good good good More

by RICARCASTILLO
Recommend Dealer
Yes
Employees Worked With
David S (service adviser) great help
Print
Sep 03, 2026 -

Lorenzo Buick GMC responded

We’re glad the service on your GMC Sierra 1500 went smoothly and earned your recommendation. Hearing that you had a great experience with our service department means a lot to us.

September 02, 2026

Greta responsive and efficient I would highly recommend David for anyone that needs assistance Thank you David More

by Derrick.rodriguez0605
Recommend Dealer
Yes
Employees Worked With
David Schumacher
Print
Sep 02, 2026 -

Lorenzo Buick GMC responded

Maintaining responsive and efficient service is a core priority for our team. Hearing that you would highly recommend our service means a lot to our team. Our team is pleased we could take care of your GMC Sierra 1500.

September 02, 2026

Greta responsive and efficient I would highly recommend David for anyone that needs assistance Thank you David More

by Derrick.rodriguez0605
Recommend Dealer
Yes
Employees Worked With
David Schumacher
Print
Sep 02, 2026 -

Lorenzo Buick GMC responded

Knowing you found the service on your GMC Sierra 1500 responsive and efficient means a lot to our service team. We appreciate your recommendation.

September 02, 2026

I disagreed that the labor is about almost $4000. 00.It is nosense. How is it possible that I had to pay that amount of money for labor. It is a way to steal customers money. More

by HFLORESDELAPAZ
Recommend Dealer
Yes
Employees Worked With
David from Service Department.
Print
Sep 02, 2026 -

Lorenzo Buick GMC responded

Hello, I would greatly appreciate the opportunity to learn more about your visit and discuss any feedback you have. Please send me your contact details when you have a moment. Thank you, Jim Mangano General Manager jimm@lorenzobuickgmc.com

September 01, 2026

Perfect and professional I’m very happy with the service I can recommend to everyone thank you More

by ROSMEL1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Lorenzo Buick GMC responded

Knowing your service visit for your GMC Yukon felt seamless and professional is rewarding. Hearing you’d recommend us to others means a great deal to our service department.

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