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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,093 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,473 service reviews

January 13, 2026

Terrible service Went for oil change and They left unorganized my personal stuff. No one give me a document or any receipt of what they did to my car. Car key was given to me by the seller. No the ser More

by realsuccessflorida
Recommend Dealer
No
Employees Worked With
Service department Horrible
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January 12, 2026

I came in for an oil change, I was charged for an air filter replacement and was given an over-expensive charge just for an oil change. More

by Christopherportal1
Recommend Dealer
No
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Jan 13, 2026 -

Lorenzo Buick GMC responded

Hello, Your service experience is important to us. I would like the chance to speak with you about the pricing you received from our Service Team when bringing in your vehicle for an oil change. Please reach out to me directly when you have a moment. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

January 10, 2026

He was very helpful and explained what my car needed He was very helpful and explained what my car needed. I definitely recommend Lorenzo Buick GMC over other local GMC dealers More

by ORLANDO.F.CASTILLO
Recommend Dealer
Yes
Employees Worked With
Victor Jesus Lara
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Jan 10, 2026 -

Lorenzo Buick GMC responded

We appreciate your recommendation of Lorenzo Buick GMC and are glad our team could assist with your car. Thank you for sharing your experience.

January 06, 2026

Very convenient location, I was able to leave my vehicle for service, walk back home and Victor called me when service was done. My vehicle was washed and vacuumed which I appreciate. More

by AUDEWALKER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Jan 07, 2026 -

Lorenzo Buick GMC responded

We appreciate your feedback about the convenient service experience at Lorenzo Buick GMC. Our team is glad the vehicle wash and vacuum met your expectations. Thank you for sharing.

January 05, 2026

Honestly, I felt very comfortable throughout the entire process. He listened to me, showed genuine concern for my problem, and helped me resolve it. He treated me as if he had known me for a long time, whi More

by Joanalmeida809
Recommend Dealer
Yes
Employees Worked With
Fred Sanchez
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Jan 05, 2026 -

Lorenzo Buick GMC responded

We appreciate your kind words about your experience with us at Lorenzo Buick GMC. Our team is always committed to providing attentive and effective service. Thank you for sharing your feedback.

January 05, 2026

Fui tratado con mucho respeto y me prestaron atención a mi situación, estoy muy satisfecho con la situación y el trabajo que se lleva acabo More

by Joanalmeida809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Sanchez
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Jan 05, 2026 -

Lorenzo Buick GMC responded

Nos alegra que hayas recibido atención respetuosa y que estés satisfecho con el trabajo en Lorenzo Buick GMC. Estamos para ayudarte siempre que nos necesites. Gracias por compartir tu experiencia.

December 31, 2025

My experience was excellent! Cristian was very knowledgeable and explained everything clearly to me. I'm very happy I went to Lorenzo Buick. More

by NICOLEVALLE567
Recommend Dealer
Yes
Employees Worked With
Cristian Martinez
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Jan 01, 2026 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team provided clear information. Thank you for choosing Lorenzo Buick GMC. We hope you enjoy your vehicle.

December 28, 2025

Simple very fast service and scheduled on Sat early morning allow me to not be absent at work. More

by flavionarvaez
Recommend Dealer
Yes
Employees Worked With
Raiko
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Dec 30, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team could help with fast service on a Saturday. Thank you from everyone at Lorenzo Buick GMC.

December 26, 2025

It was a nightmare from management, terrible service department and a lousy salesman Justo Toledo who threatened big time More

by cubanazo1943
Recommend Dealer
No
Employees Worked With
The unprofessional very liar Justo Toledo
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Dec 30, 2025 -

Lorenzo Buick GMC responded

Hello, I would like to learn more about your experience with our Sales, Service, and Management Teams regarding the level of customer care you received. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 26, 2025

Very satisfied Excellent team. Rayko Gonzalez helped a great deal.Excellent service advisor. I will recommend you greatly More

by RAULGONZA12
Recommend Dealer
Yes
Employees Worked With
Great
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Dec 30, 2025 -

Lorenzo Buick GMC responded

We appreciate your recommendation and are glad our team could assist you well at Lorenzo Buick GMC. Thank you for sharing your experience.

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