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Lorenzo Buick GMC

Miami, FL

4.4
3,130 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,494 service reviews

February 14, 2026

This was our second time buying a car at this dealership, the first was in 2021, and it was a great experience overall throughout the entire process, from looking at the car all the way to the financing and More

by Monserratc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elieser A.
Feb 15, 2026 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC again. We appreciate your continued trust in our team. We're glad the process met your expectations.

February 14, 2026

everything went smoothly and positive. The only negative I have is that the mechanic forgot to reset the computer for the oil change. More

by rojasguzman0
Recommend Dealer
Yes
February 13, 2026

They take two weeks for trying to find the problem with the truck ,two weeks,I spend 980 dollars on a rental truck ,after all that time they came up with a possible solution and 1020 dollars bill,1020 doll More

by raisielclavijo
Recommend Dealer
No
Employees Worked With
Guillermo
February 13, 2026

They take two weeks for trying to find the problem with the truck ,two weeks,I spend 980 dollars on a rental truck ,after all that time they came up with a possible solution and 1020 dollars bill,1020 doll More

by raisielclavijo
Recommend Dealer
No
Employees Worked With
Guillermo
February 12, 2026

Difficult first but great resolution First visit was not good because only 2 mechanics and many customers waiting but the next visit was great . I appreciated the effort they did to fix my vehicle More

by MMIRABET
Recommend Dealer
Yes
Employees Worked With
Guillermo
Feb 14, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We’re glad our team could resolve the issue during your second visit. We appreciate your patience with our service at Lorenzo Buick GMC.

February 12, 2026

I love the place, I was an accounting's clerk there for 2 years and my last 2 leases came from Lorenzo's Buick & GMC. More

by MMIRABET
Recommend Dealer
Yes
Feb 13, 2026 -

Lorenzo Buick GMC responded

We appreciate you choosing Lorenzo Buick GMC for your leases and for being part of our team. Thank you for sharing your experience.

February 05, 2026

I went to do my first oil change, tire rotation and to fix a nail on the rear passenger tire. After go back home, I realized dealer just put air on the tire and nail remains on the tire, no tire rotation More

by JJ.GALAXY39
Recommend Dealer
No
Employees Worked With
Guillermo
Feb 07, 2026 -

Lorenzo Buick GMC responded

Hello, We appreciate you sharing your feedback with us. I would like to speak with you about your experience with our Service Team regarding your request to remove a nail from your tire. Whenever you can, would you reach out to me directly? I look forward to hearing from you. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

February 03, 2026

My car buying experience was simple, transparent, and pleasant. I never felt any pressure or discomfort. More

by Deniscarballo
Recommend Dealer
Yes
Employees Worked With
Julio Fernandez Christian Martinez
Feb 04, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We’re glad our team made your car buying process smooth and comfortable. We appreciate your feedback at Lorenzo Buick GMC.

January 31, 2026

Excellent service. Excellent communication. A++++ I recommend Lorenzo Buick GMC service to all. Great experience. More

by strikinggrip
Recommend Dealer
Yes
Employees Worked With
Rayco
Jan 31, 2026 -

Lorenzo Buick GMC responded

We appreciate your recommendation and kind words about our service and communication at Lorenzo Buick GMC. Thank you for sharing your experience.

January 31, 2026

Excellent services. Personnel very professional and kind.. I will come back again for my truck’n needs. More

by Lprusag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milka Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team's professionalism at Lorenzo Buick GMC. We're here for all your truck needs whenever you return. Thank you for choosing us.

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