Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,047 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Contact Dealership
View Awards

8447 NW 12th St

Miami, FL

33126

Directions

By Type

Showing 1,444 service reviews

November 28, 2025

Great service and professionalism A truly great service experience when buying the truck. Christant demonstrated trust, transparency, and a customer-first attitude. More

by FFLEI001
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
Report | Print
Nov 29, 2025 -

Lorenzo Buick GMC responded

We appreciate your kind words about your truck purchase. Our team at Lorenzo Buick GMC is glad to have provided a transparent and customer-focused experience. Thank you for choosing us.

November 25, 2025

Is ok. It's important that we receive some information about the service. Contact Too much time More

by aevo2007
Recommend Dealer
Yes
Report | Print
November 25, 2025

In this opportunity. Perfect. Lorenzo Service get in better Because before. Very bad Service. Congrats More

by aevo2007
Recommend Dealer
Yes
Employees Worked With
Fredy
Report | Print
Nov 26, 2025 -

Lorenzo Buick GMC responded

Thank you for noticing the improvements in our service. We appreciate your feedback and trust in Lorenzo Buick GMC. We aim to keep enhancing your experience with us.

November 21, 2025

Great experience excellent customer service but the problem that it was brought in for is still persisting More

by bigd71770
Recommend Dealer
Yes
Report | Print
Nov 22, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We encourage you to reach out so our team can assist with the issue you’re experiencing. We want to make sure your experience with Lorenzo Buick GMC meets your expectations.

November 19, 2025

Rather not say The company still owes me a $1,000 for an over charge not happy about that More

by samdamllc
Recommend Dealer
No
Employees Worked With
Rather not say The company still owes me a $1,000 for an over charge not happy about that
Report | Print
Nov 24, 2025 -

Lorenzo Buick GMC responded

Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you and learn more about your recent experience, as well as the refund you are owed. Would you reach out to me directly so we may discuss this in greater detail? I look forward to hearing from you. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

November 19, 2025

Exelent attention and service and care . The entire team is magnificent; they all work as a team and provide excellent service. I was truly impressed. More

by etorres.wfia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson
Report | Print
Nov 20, 2025 -

Lorenzo Buick GMC responded

We appreciate your kind words and are glad our team could assist you well. Thank you for choosing Lorenzo Buick GMC.

November 16, 2025

Siempre buen trato y servicio Solo fui por cambio de aceite al carro lo hicieron y todo bien More

by LULUG397
Recommend Dealer
Yes
Employees Worked With
No me acuerdo
Report | Print
Nov 17, 2025 -

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite. Nos alegra saber que el servicio fue de su agrado. Esperamos seguir atendiéndolo bien.

November 15, 2025

Easy service quick to get out Food in the vending machines should be cheaper and it would be nice to have more channels in the waiting room TV More

by Reinaldo Gonzalez
Recommend Dealer
Yes
Report | Print
Nov 16, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback about our service and waiting room amenities. We'll share your suggestions with the team at Lorenzo Buick GMC. We appreciate you taking the time to share your thoughts.

November 11, 2025

Good place ! Good attention and communication, I went with my two little girls and the supervisor of maintenance or service department was pending all time to mak More

by heinerllanes
Recommend Dealer
Yes
Report | Print
Nov 17, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We’re glad our team could assist you and your daughters efficiently. We appreciate your feedback about Lorenzo Buick GMC.

November 09, 2025

Unprofessional and unprepared. Did not have parts needed for repairs.will not ever return to this dealership. More

by alfinez.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Greear
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfredo Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the customer care and parts availability to complete your vehicle repairs. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

1
2
...
145