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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,131 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,496 service reviews

February 17, 2026

Excellent! Henry was perfect He was very helpful and friendly and made my visit enjoyable and I will be coming back More

by OLIVIALAW0107
Recommend Dealer
Yes
Employees Worked With
Henry
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Feb 17, 2026 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team. Thank you for choosing Lorenzo Buick GMC. We look forward to assisting you again.

February 17, 2026

The car spent 4 weeks plus 3 days supposedly waiting for parts According to the dealer the parts were ordered and they were delayed for some reason More

by RENE9
Recommend Dealer
No
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February 17, 2026

I will always buy my cars there! They were very accommodating and help me beyond my expectations, will recommend them to all my friends and family More

by Joe@kreativedrive.com
Recommend Dealer
Yes
Employees Worked With
Henry
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Feb 18, 2026 -

Lorenzo Buick GMC responded

Thank you for your kind words and recommendation. We appreciate your trust in Lorenzo Buick GMC. We're here to assist whenever you need.

February 14, 2026

This was our second time buying a car at this dealership, the first was in 2021, and it was a great experience overall throughout the entire process, from looking at the car all the way to the financing and More

by Monserratc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elieser A.
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Feb 15, 2026 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC again. We appreciate your continued trust in our team. We're glad the process met your expectations.

February 14, 2026

everything went smoothly and positive. The only negative I have is that the mechanic forgot to reset the computer for the oil change. More

by rojasguzman0
Recommend Dealer
Yes
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Feb 16, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We appreciate your positive comments and will review the oil change process to improve. Please feel free to contact us if you have any concerns.

February 13, 2026

They take two weeks for trying to find the problem with the truck ,two weeks,I spend 980 dollars on a rental truck ,after all that time they came up with a possible solution and 1020 dollars bill,1020 doll More

by raisielclavijo
Recommend Dealer
No
Employees Worked With
Guillermo
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February 13, 2026

They take two weeks for trying to find the problem with the truck ,two weeks,I spend 980 dollars on a rental truck ,after all that time they came up with a possible solution and 1020 dollars bill,1020 doll More

by raisielclavijo
Recommend Dealer
No
Employees Worked With
Guillermo
Report | Print
February 12, 2026

Difficult first but great resolution First visit was not good because only 2 mechanics and many customers waiting but the next visit was great . I appreciated the effort they did to fix my vehicle More

by MMIRABET
Recommend Dealer
Yes
Employees Worked With
Guillermo
Report | Print
Feb 14, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We’re glad our team could resolve the issue during your second visit. We appreciate your patience with our service at Lorenzo Buick GMC.

February 12, 2026

I love the place, I was an accounting's clerk there for 2 years and my last 2 leases came from Lorenzo's Buick & GMC. More

by MMIRABET
Recommend Dealer
Yes
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Feb 13, 2026 -

Lorenzo Buick GMC responded

We appreciate you choosing Lorenzo Buick GMC for your leases and for being part of our team. Thank you for sharing your experience.

February 05, 2026

I went to do my first oil change, tire rotation and to fix a nail on the rear passenger tire. After go back home, I realized dealer just put air on the tire and nail remains on the tire, no tire rotation More

by JJ.GALAXY39
Recommend Dealer
No
Employees Worked With
Guillermo
Report | Print
Feb 07, 2026 -

Lorenzo Buick GMC responded

Hello, We appreciate you sharing your feedback with us. I would like to speak with you about your experience with our Service Team regarding your request to remove a nail from your tire. Whenever you can, would you reach out to me directly? I look forward to hearing from you. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

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