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Lorenzo Buick GMC

Miami, FL

4.4
3,133 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,498 service reviews

February 18, 2026

Very professional, received an update of the service being provided with a phone call. Also, offered to wash car. More

by MARLINS2003
Recommend Dealer
Yes
Employees Worked With
Henry was my service rep
Feb 19, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our professional service. We aim to keep you informed and take care of every detail, including the car wash. We appreciate your feedback for Lorenzo Buick GMC.

February 18, 2026

Fast service. The staff is very friendly and helpful. I will recommend this Dealer. Good location More

by CARLOSCHARRIA13
Recommend Dealer
Yes
Employees Worked With
Mr. Chaviano.
Feb 19, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your kind words about our service and location. Looking forward to assisting you again.

February 18, 2026

The dealership was top-notch! I highly recommend them. Absolutely, they made the process smooth and hassle-free. More

by Tia
Recommend Dealer
Yes
Employees Worked With
Idk but he was amazing
Feb 19, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We’re glad the process was smooth for you. We appreciate your feedback.

February 17, 2026

Excellent! Henry was perfect He was very helpful and friendly and made my visit enjoyable and I will be coming back More

by OLIVIALAW0107
Recommend Dealer
Yes
Employees Worked With
Henry
Feb 17, 2026 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team. Thank you for choosing Lorenzo Buick GMC. We look forward to assisting you again.

February 17, 2026

The car spent 4 weeks plus 3 days supposedly waiting for parts According to the dealer the parts were ordered and they were delayed for some reason More

by RENE9
Recommend Dealer
No
February 17, 2026

I will always buy my cars there! They were very accommodating and help me beyond my expectations, will recommend them to all my friends and family More

by Joe@kreativedrive.com
Recommend Dealer
Yes
Employees Worked With
Henry
Feb 18, 2026 -

Lorenzo Buick GMC responded

Thank you for your kind words and recommendation. We appreciate your trust in Lorenzo Buick GMC. We're here to assist whenever you need.

February 14, 2026

This was our second time buying a car at this dealership, the first was in 2021, and it was a great experience overall throughout the entire process, from looking at the car all the way to the financing and More

by Monserratc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elieser A.
Feb 15, 2026 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC again. We appreciate your continued trust in our team. We're glad the process met your expectations.

February 14, 2026

everything went smoothly and positive. The only negative I have is that the mechanic forgot to reset the computer for the oil change. More

by rojasguzman0
Recommend Dealer
Yes
Feb 16, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We appreciate your positive comments and will review the oil change process to improve. Please feel free to contact us if you have any concerns.

February 13, 2026

They take two weeks for trying to find the problem with the truck ,two weeks,I spend 980 dollars on a rental truck ,after all that time they came up with a possible solution and 1020 dollars bill,1020 doll More

by raisielclavijo
Recommend Dealer
No
Employees Worked With
Guillermo
Feb 18, 2026 -

Lorenzo Buick GMC responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I would like the opportunity to speak with you about your experience with our Service Team regarding the time taken to diagnose your truck and the recommended solution and charges provided to you. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

February 12, 2026

I love the place, I was an accounting's clerk there for 2 years and my last 2 leases came from Lorenzo's Buick & GMC. More

by MMIRABET
Recommend Dealer
Yes
Feb 13, 2026 -

Lorenzo Buick GMC responded

We appreciate you choosing Lorenzo Buick GMC for your leases and for being part of our team. Thank you for sharing your experience.

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