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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,399 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,657 service reviews

September 30, 2026

Great experience with the GMC service department. The staff was friendly, professional, and kept me updated throughout the process. Everything was handled quickly and smoothly. Very satisfied with th More

by enriquecu2005
Recommend Dealer
Yes
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Sep 30, 2026 -

Lorenzo Buick GMC responded

Hearing that you felt well-informed throughout the service means a lot to us. We’re glad everything was handled quickly and smoothly for your GMC Sierra 1500. Your kind words and five-star rating are truly appreciated.

September 29, 2026

No cumplen el horario de atención mi cita era a las 10:30 y me atendieron casi a la 1 de la tarde además pedí q me lavaran el carro y se olvidaron , me tocó decir de nuevo y mucho más tiempo de espera salí c More

by margache.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ninguno
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September 28, 2026

I was there on September 10, 2026 for a factory recall on my Buick Enclave, service was quick and professional, I was greeted by Yoli (very nice CSR) and later by David, they all were very professional and c More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Yoli.
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Sep 29, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with the recall service on your Buick Enclave. We appreciate your positive comments about our team's professionalism and quick service. Lorenzo Buick GMC looks forward to assisting you with your future maintenance needs.

September 26, 2026

Well,, I had to wait at least 45 minutes for services advisor because that day only two services advisor were working More

by rewal.alonso
Recommend Dealer
Yes
Employees Worked With
David
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Sep 29, 2026 -

Lorenzo Buick GMC responded

Hello, We appreciate your feedback. We would like to discuss your service experience regarding your wait time. Please contact me at your earliest convenience. Jim Mangano General Manager jimm@lorenzobuickgmc.com

September 26, 2026

Service was good. Service team did provide service as requested. Will continue to work with them. Thanks. More

by THOMASFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed. Do not remember names.
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Sep 26, 2026 -

Lorenzo Buick GMC responded

Knowing that the service on your GMC 3500 met your expectations means a lot to our service department. We look forward to working with you again.

September 23, 2026

Very attentive to my concerns and vehicle. He even followed up with a call on a subsequent day. More

by ARMYMAN1217
Recommend Dealer
Yes
Employees Worked With
Kris, at service but don't know his name. He's a new service tech.
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Sep 23, 2026 -

Lorenzo Buick GMC responded

Your note about our follow-up call after your service visit highlights how we prioritize clear communication and attentive care. Knowing we could address your concerns about your GMC Acadia is rewarding.

September 16, 2026

Completely satisfied with the treatment I have always received. And the place is extremely clean More

by mirale1985
Recommend Dealer
Yes
Print
Sep 16, 2026 -

Lorenzo Buick GMC responded

We’re pleased to hear the service on your Buick Encore GX has consistently met your expectations. Your recognition of our clean facility means a lot to our team.

September 15, 2026

I've been David's cline for over 7 years. David and I developed a rapport that I can't describe because he treats me so well and everyone loves his service. I just hope he stays in Lorenzo fo More

by Jsilber81
Recommend Dealer
Yes
Employees Worked With
David Schumacher
Print
Sep 15, 2026 -

Lorenzo Buick GMC responded

Thank you for your loyalty over the years. We're glad to hear you value the service you receive. Lorenzo Buick GMC appreciates your feedback.

September 15, 2026

Treatment was professional for both representatives, job was done properly Dealer showed professionalism and showed urgency to perform the work needed. More

by aalmeida07
Recommend Dealer
Yes
Employees Worked With
Yoli and David
Print
Sep 15, 2026 -

Lorenzo Buick GMC responded

Knowing you felt our service team treated you professionally and addressed your Buick Enclave with urgency is rewarding. Your kind words and five-star rating mean a great deal to us.

September 14, 2026

Good, they were able to handle and fix my issue within 2 hours I arrived at 5:00 and they stayed after hours to make sure I'd get my car back that night More

by Luis_grisales
Recommend Dealer
Yes
Print
Sep 14, 2026 -

Lorenzo Buick GMC responded

Your GMC Sierra 1500 being back in your hands that night reflects our commitment to prompt, reliable service. We’re pleased we could diagnose and resolve your issue within two hours. Knowing you could pick up your Sierra 1500 the same evening means a great deal to our service department.

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