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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,328 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,611 service reviews

July 25, 2026

David provided an outstanding customer service experience from start to finish. He welcomed me as soon as I arrived, made me feel comfortable, and kept me updated throughout the entire service visit. He was More

by JEANVELEZ
Recommend Dealer
Yes
Employees Worked With
DAVID SCHUMACHER
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Jul 25, 2026 -

Lorenzo Buick GMC responded

We’re delighted our team welcomed you promptly and kept you informed throughout your Buick Envista service. It’s wonderful to hear your vehicle was returned clean and you received a detailed walkthrough before heading out. Thank you for sharing your experience.

July 24, 2026

Overall a really good experience. Erik and Lynette went over and above on everything I needed. More

by note2spm
Recommend Dealer
Yes
Employees Worked With
Erik Martinez and Lynette. Both were exceptional!
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Jul 24, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We appreciate your feedback and encourage you to contact us directly if you have any concerns.

July 23, 2026

Great experience great customer service love my new car Lorenzo GMC was great Great customer service More

by bellodolly
Recommend Dealer
Yes
Employees Worked With
Milka
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Jul 23, 2026 -

Lorenzo Buick GMC responded

We appreciate you sharing your experience with our service on your GMC Acadia and congratulations on your new car. It’s wonderful to know our team provided the support you needed. If there’s anything else we can help you with, please don’t hesitate to reach out.

July 23, 2026

Customer service was amazing, very helpful and professional and knowledgeable, I really appreciate the treatment very thankful More

by LEANADUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Lorenzo Buick GMC responded

It’s wonderful our team delivered professional and knowledgeable care for your Buick Enclave. Lyanette is grateful you felt well treated. Thanks for choosing Buick for your service.

July 23, 2026

Excellent atención muy buen servicio Buena atención el señor Henrri es una persona bien professional en su trabajo y muy preocupado porque todo quede bien en el servicio More

by OTREBLA5919
Recommend Dealer
Yes
Employees Worked With
Con Hendrix
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Jul 23, 2026 -

Lorenzo Buick GMC responded

Gracias por destacar la atención profesional de nuestro equipo en Lorenzo Buick GMC. Valoramos su reconocimiento y preferencia. Estamos para servirle.

July 22, 2026

Quick and easy. Straightforward repair, pricing etc. I came in with a leak in a tire, went to Lunch, came back, and it was done. More

by J.Silberhorn
Recommend Dealer
Yes
Employees Worked With
David Schumacher
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Jul 22, 2026 -

Lorenzo Buick GMC responded

It’s great to hear the tire repair on your GMC Terrain was handled swiftly and transparently. We’re glad you could enjoy lunch while we took care of it and get back on the road right away. Thanks for sharing your experience!

July 21, 2026

Excellent The dealership provided me excellent, reliable, quality and quick services, the service coordinator provided me a great attention with my car More

by arisle0831
Recommend Dealer
Yes
Employees Worked With
Person to person
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Jul 21, 2026 -

Lorenzo Buick GMC responded

Thanks for sharing that your GMC Terrain received reliable, quality, and quick service. Our service coordinator was pleased to give the attentive care your vehicle deserved. We look forward to assisting you again.

July 16, 2026

Brian Everything went well just a little bit longer that I would have preferred but Brian was extremely nice and professional More

by Bellalola
Recommend Dealer
Yes
Employees Worked With
5
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Jul 16, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback about your experience with our team at Lorenzo Buick GMC. We appreciate your patience and professionalism comments. Please contact us directly if you'd like to discuss your visit further.

July 15, 2026

I was broke down and they made the situation less stressful than it could've been More

by KNAS609
Recommend Dealer
Yes
Employees Worked With
Don't remember but front desk service lady was awesome. Gonzalo maybe he awesome too
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Jul 15, 2026 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team helped ease your situation. If you have any concerns, please contact Lorenzo Buick GMC directly. Thank you for sharing your experience.

July 15, 2026

El servicio fue muy profesional y se le hicieron todos los chequeos correspondientes al mantenimiento More

by RAFAELRC70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Alfonso
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Jul 15, 2026 -

Lorenzo Buick GMC responded

Thank you for noting the professionalism of our service team and for entrusting us with your Chevrolet Suburban maintenance. We’re pleased all required checks were completed and look forward to assisting you again.

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