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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,311 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,598 service reviews

July 12, 2026

Excelente atención lo recomendaría al 100 me fui muy contenta por toda la información brindada More

by JOQDHQNFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Lorenzo Buick GMC responded

We’re thrilled to hear our service team provided the information you needed for your GMC Acadia. Thank you for recommending us so highly and we look forward to assisting you again.

July 11, 2026

Henry gave me great service. The service and time were as promised. I will go back again. More

by arigarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2026 -

Lorenzo Buick GMC responded

It’s great to hear that our team provided the timely service you expected for your GMC. We look forward to serving you again the next time you visit. Thank you for choosing us.

July 10, 2026

Excellent customer service! I truly appreciate your prompt response, professionalism, and willingness to help. Thank you for making this such a positive experience. More

by danpreyes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gonzalez
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Jul 10, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's efforts. We appreciate your feedback about our customer service at Lorenzo Buick GMC. Your satisfaction is important to us.

July 09, 2026

The best thing that has ever happened to me. The person who assisted me did a very good job. More

by arielcabrera1971
Recommend Dealer
Yes
Employees Worked With
They are a wonderful person; I can't remember their name right now.
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Jul 09, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback. We're glad our team could assist you well at Lorenzo Buick GMC.

July 07, 2026

Excelente atención. David me ayudó en todo mi proceso de una manera muy profesional, me explicó y me acompañó en casa paso, lo que hizo que todo fuera más fácil. More

by Mayte
Recommend Dealer
Yes
Employees Worked With
David
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Jul 07, 2026 -

Lorenzo Buick GMC responded

It’s wonderful to hear that our team provided clear, professional guidance during each step of your Cadillac service, helping to simplify the process. Thank you for sharing your experience. We hope to assist you again soon.

July 07, 2026

After an unfortunate event were my brand new truck overheated I brought it to Lorenzo Buick GMC and David was my service advisor, he was extremely helpful and communicative in order to get my truck ba More

by mi6uel_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your five-star review after your GMC 1500 needed service following an overheating issue. We’re glad our team kept you informed and handled the repairs efficiently to get you back on the road. Please let us know if you need any further assistance.

July 07, 2026

David was very communicative and clear about the service my truck needed. David was very communicative and clear about the service my truck needed, he was easy to reach. More

by mi6uel_6
Recommend Dealer
Yes
Employees Worked With
David
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Jul 07, 2026 -

Lorenzo Buick GMC responded

Hello, we’re glad our team kept you informed and made the service process straightforward for your GMC Sierra 1500. It’s rewarding to know reaching us was easy whenever you had questions. Thank you for the perfect rating.

July 03, 2026

The only thing they care about is getting paid, not solving the problem. The service is terrible; they’ll tell you anything just to collect the fee and get you out the door quickly—leaving you having p More

by marelysmeireles10
Recommend Dealer
No
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Jul 05, 2026 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would appreciate the chance to speak with you in greater detail about your experience with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

July 01, 2026

Long Waite time, i was overcharge for maintenance i didn't ask for, 0 information about it More

by bryancr93
Recommend Dealer
No
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Jul 03, 2026 -

Lorenzo Buick GMC responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you about this visit. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

July 01, 2026

I want to thank the dealer team for their excellent work and care! Thank you More

by dhernandezmarino75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lorenzo Buick GMC responded

Great to hear that our team provided excellent care for your Buick Encore GX. Thank you for sharing this kind feedback.

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