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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,322 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,605 service reviews

July 21, 2026

Excellent The dealership provided me excellent, reliable, quality and quick services, the service coordinator provided me a great attention with my car More

by arisle0831
Recommend Dealer
Yes
Employees Worked With
Person to person
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Jul 21, 2026 -

Lorenzo Buick GMC responded

Thanks for sharing that your GMC Terrain received reliable, quality, and quick service. Our service coordinator was pleased to give the attentive care your vehicle deserved. We look forward to assisting you again.

July 16, 2026

Brian Everything went well just a little bit longer that I would have preferred but Brian was extremely nice and professional More

by Bellalola
Recommend Dealer
Yes
Employees Worked With
5
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Jul 16, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback about your experience with our team at Lorenzo Buick GMC. We appreciate your patience and professionalism comments. Please contact us directly if you'd like to discuss your visit further.

July 15, 2026

I was broke down and they made the situation less stressful than it could've been More

by KNAS609
Recommend Dealer
Yes
Employees Worked With
Don't remember but front desk service lady was awesome. Gonzalo maybe he awesome too
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Jul 15, 2026 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team helped ease your situation. If you have any concerns, please contact Lorenzo Buick GMC directly. Thank you for sharing your experience.

July 15, 2026

El servicio fue muy profesional y se le hicieron todos los chequeos correspondientes al mantenimiento More

by RAFAELRC70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Alfonso
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Jul 15, 2026 -

Lorenzo Buick GMC responded

Thank you for noting the professionalism of our service team and for entrusting us with your Chevrolet Suburban maintenance. We’re pleased all required checks were completed and look forward to assisting you again.

July 14, 2026

He was so helpful and explained everything clearly. He was so helpful and explained everything clearly. He is very knowledgeable on what's best for your GMC/Buick. More

by ORLANDO.F.CASTILLO
Recommend Dealer
Yes
Employees Worked With
David
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Jul 14, 2026 -

Lorenzo Buick GMC responded

Thanks for recognizing our team's clear explanations and knowledge at Lorenzo Buick GMC. We appreciate your feedback.

July 13, 2026

Good job great Service by Mr. Ruben GARCIA and his team great job thank you More

by GUTIERREZJB71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Lorenzo Buick GMC responded

Thank you for your positive feedback. We appreciate you recognizing our team's service at Lorenzo Buick GMC.

July 13, 2026

Thank you, so Mr. Ruben GARCIA and his crew have a great service on Customer More

by GUTIERREZJB71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2026 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team's service. Thank you for choosing Lorenzo Buick GMC.

July 12, 2026

Excelente atención lo recomendaría al 100 me fui muy contenta por toda la información brindada More

by JOQDHQNFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Lorenzo Buick GMC responded

We’re thrilled to hear our service team provided the information you needed for your GMC Acadia. Thank you for recommending us so highly and we look forward to assisting you again.

July 11, 2026

Henry gave me great service. The service and time were as promised. I will go back again. More

by arigarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2026 -

Lorenzo Buick GMC responded

It’s great to hear that our team provided the timely service you expected for your GMC. We look forward to serving you again the next time you visit. Thank you for choosing us.

July 10, 2026

Excellent customer service! I truly appreciate your prompt response, professionalism, and willingness to help. Thank you for making this such a positive experience. More

by danpreyes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gonzalez
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Jul 10, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing our team's efforts. We appreciate your feedback about our customer service at Lorenzo Buick GMC. Your satisfaction is important to us.

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