Lorenzo Buick GMC

I went to do my first oil change, tire rotation and to fix a nail on the rear passenger tire. After go back home, I realized dealer just put air on the tire and nail remains on the tire, no tire rotation fix a nail on the rear passenger tire. After go back home, I realized dealer just put air on the tire and nail remains on the tire, no tire rotation was done. More

My car buying experience was simple, transparent, and pleasant. I never felt any pressure or discomfort. pleasant. I never felt any pressure or discomfort. More

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very poor service compared to my first experience with service from the original dealer in west palm beach. Thank you More

Excellent service. Excellent communication. A++++ I recommend Lorenzo Buick GMC service to all. Great experience. Excellent communication. A++++ I recommend Lorenzo Buick GMC service to all. Great experience. More

Excellent services. Personnel very professional and kind.. I will come back again for my truck’n needs. Personnel very professional and kind.. I will come back again for my truck’n needs. More

La atenciion no fue mala a pesar q llegue à la sita 8. 30 am como estaba prevista y me atendieron después de las 9.40am ya q había un solo trabajador recibiendo a todos los clientes y fue muy atento el po 30 am como estaba prevista y me atendieron después de las 9.40am ya q había un solo trabajador recibiendo a todos los clientes y fue muy atento el pobre había comenzado a trabajar ahí solo 2 dias More

The repair was fine. The part took quite a while to arrive. The only negative is that no one called or texted despite the long delay. We had to contact from our end. A si The part took quite a while to arrive. The only negative is that no one called or texted despite the long delay. We had to contact from our end. A simple notification would have been enough. More

Crap Your service is terrible, Sales Mgr terrible, MO communication. Terrible service Service is garbage communication. Terrible service Service is garbage More

I purchased my car a few days ago, and unfortunately, it had a defect GMC car. I went in person to speak with the General Manager, who assured me the issue would be resolved by coordinating with the service had a defect GMC car. I went in person to speak with the General Manager, who assured me the issue would be resolved by coordinating with the service department, especially Sam. This situation should not have happened, particularly given the high cost of the vehicle. That said, I am very pleased with the way both the General Manager and the service department handled the situation. I appreciate their professionalism and prompt attention to resolving the issue. More

They are ok. However they were supposed to have all the parts needed to complete work on my vehicle. They started working on my truck and informed me that all par However they were supposed to have all the parts needed to complete work on my vehicle. They started working on my truck and informed me that all parts were not there. I had to take a Uber home and was with out my truck for one day. The service advisor was apologetic with regards to the part, not being there and that’s something that I understand. More