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Lorenzo Buick GMC

Miami, FL

4.4
3,450 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 1,696 service reviews

October 30, 2026

Very helpful; very good Daniel was exceptionally helpful and made a stressful situation a great experience More

by criswis
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 30, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback. We appreciate you recognizing our team's effort in making your experience better. Lorenzo Buick GMC values your satisfaction.

October 30, 2026

Awesome The service advisor informed me all the info of my car and the service was fast More

by ROBERT@RLEXPORTING.COM
Recommend Dealer
Yes
Employees Worked With
5
Oct 30, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our service team at Lorenzo Buick GMC. We appreciate your feedback about the information provided and the quick service. If you have any further questions or concerns, please feel free to contact us directly.

October 29, 2026

I want to thanks Daniel Gray at Service Department for his outstanding customer service, professionalism and commitment to his customer. He is a million-dollar employee! Thanks Daniel! More

by tanyamusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Gray
Oct 29, 2026 -

Lorenzo Buick GMC responded

Thank you for recognizing the service from our team at Lorenzo Buick GMC. We appreciate your feedback and your business.

October 28, 2026

Execente communication. trato y sobre todo muy buen mantenimiento.gracias siempre volvere y lo recomendare More

by Zuni.pineda88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lorenzo Buick GMC responded

We’re glad you felt well informed and cared for during the maintenance on your Chevrolet Equinox. Your recommendation and plans to return mean a lot to our team.

October 28, 2026

David has communicated the details clearly and helped to fix my long pending on star issue More

by justvivm
Recommend Dealer
Yes
Employees Worked With
David
Oct 28, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our team at Lorenzo Buick GMC. We appreciate your feedback about the OnStar service.

October 27, 2026

Perfect. Good service. Fast Muy buen servicio. Rapido. Staff amable. El dealer esta limpio. Y el cafecito viene de maravilla More

by Gorditaelena1
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 27, 2026 -

Lorenzo Buick GMC responded

Gracias por destacar nuestro servicio rápido y amable. Nos alegra que haya disfrutado el ambiente limpio y el café. En Lorenzo Buick GMC valoramos su opinión.

October 27, 2026

Making appointment was quick and easy. Service representative was very helpful and nice. Service was exactly as representative described, quick and efficient. Very satisfied with the proce More

by dagoj15
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 27, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We're glad the appointment process and service met your expectations. We appreciate your feedback at Lorenzo Buick GMC.

October 25, 2026

Great mechanics, fix my issue when other dealer couldn’t , nice loaner car, satisfied all around More

by FARIBR85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with our mechanics and loaner car service. We appreciate your satisfaction with Lorenzo Buick GMC.

October 24, 2026

Excellent work, excellent customer service They were punctual; the service was very good. 100% recommended More

by MEIRELHASS1
Recommend Dealer
Yes
Oct 24, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your positive feedback about our punctuality and service quality.

October 24, 2026

Great job with everything Kris kept me informed of everything that was needed to fix the issues with my car More

by ffrogfin@aol.com
Recommend Dealer
Yes
Employees Worked With
Kris
Oct 24, 2026 -

Lorenzo Buick GMC responded

Thank you for your feedback. We appreciate you recognizing our team's communication during your car service at Lorenzo Buick GMC.

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