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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,108 Reviews

1,108 Reviews of Lorenzo Buick GMC - Service Center

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November 03, 2020

Good and fast service A A A A A A A A A A A A A A A A A A A A AAAAAA More

by MARIANO1567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Armenteros
November 01, 2020

A rip off quote to change a light bulb. To hours wait with appointment to give me a crazy quote you will not see me again. More

by MANNY.GONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
October 29, 2020

6 weeks later still waiting to get finished, parts not coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available More

by GABBY4
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
na
October 28, 2020

Ara Adam,profesional como pocos lo logran,excelente.Con Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla More

by reinolds2226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ara Adam
October 28, 2020

As always, my service advisor Benny exceeded my expectations. As always he was professional and went out of his way for us to make sure we were happy. More

by URIARTEA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
October 23, 2020

Great service department. Showed up without appointment was taken care right away by Benito. Excellent service.will e back and would recommend total my friends. More

by YOYI54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito
October 22, 2020

Great customer service and had vehicle done right away. The only thing was the person who said they checked tires did not check it properly for holes or leaks. Light sensor for tire came back on 10 minutes More

by washingtonsontop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
October 22, 2020

Great service . Benny was very helpful from start to finish. The job was completed just as described. Always a great visit at Lorenzo car dealership. More

by GREGORYGOMEZ001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benny
October 20, 2020

Took my vehicle for service. Horrible service. Waited 6 hours for a tire rotation after being offered services that I don't need and getting overcharged after false promises. Completely dissatisfied. Wi More

by CSXCUBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
October 20, 2020

Great job , was an excellent service, highly recommended for service experience and had a great help from Benny and very friendly , very professional and quick process. More

by Charles06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
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