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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,087 Reviews

1,087 Reviews of Lorenzo Buick GMC - Service Center

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September 07, 2020

We had a great time, great customer service, even thought we went really late, we had express service. In less than an hour we got all the paperwork done and took our car home. Vehicles have great quality. T More

by GOMEZMBRIAN97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alain
September 07, 2020

Excellent service privided by Benny. Horrible at the moment to pay. Employees ( front desk) never said good morning they were talking between both enployee. Rude More

by SANDRAESCUDERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
September 02, 2020

My service tech was very professional and he got my car done the same day. After being told it could take up to a week. Very happy overall. More

by JROEHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raynaldo
September 01, 2020

I went for an oil change and it was so fast. The staff is always great and professionals. It is always a pleasure to visit you!! More

by Anttu76
Recommend Dealer
Yes
Employees Worked With
Ray
September 01, 2020

My service advisor Bennie is the best. Always looking after my truck like if it was his own vehicle.I can trust him with my eyes closed. Thank you More

by ROBERTOCORREA88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie
August 29, 2020

Great place to get your Buick serviced. Prompt service and reasonable prices are a certainty. A shout out to the service team for a job well done. More

by JALO1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
August 26, 2020

The service was excellent the minute I walked in the sales person . help me out an I bought the car I was looking for great experience . More

by jhernandez0318
Recommend Dealer
Yes
Employees Worked With
Alejandro gaubeca .
August 25, 2020

I keep bringing the car back for schedule maintenance even after the manufacturer's warranty has run out. Professional and reasonably priced. Service person went above and beyond. More

by RONNYRPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Benny, a true asset for this dealership!
August 22, 2020

Benny in the service department is absolutely great. He is always willing to help and goes out of his way to make the service appointment as smooth as possible. More

by YCH340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
August 20, 2020

Phenomenal service. Mr Gamboa was efficient and helpful. Very satisfied with the whole experience. Communication was top notch with friendly individuals and impeccable service. Thank you. More

by ERAMOS1628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Gamboa, Ray
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