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Lorenzo Nissan Ft. Lauderdale
Fort Lauderdale, FL
2,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,274 reviews
January 26, 2023
Craig was great. He's a man of his word. Nissan has great customer service. He's a man of his word. Nissan has great customer service. More
by antoinettebrazzle
Verified CustomerEmployees Worked With
January 25, 2023
OUTSTANDING experience with them. It is my first time there and I will be back for my wife's vehicle. It is my first time there and I will be back for my wife's vehicle. More
by FIUMario
Employees Worked With
January 24, 2023
Andres is excellent. I bought a car from him previously a few years ago. When I needed to buy another car I immediately called him. He is friendly, honest and wfficient. I bought a car from him previously a few years ago. When I needed to buy another car I immediately called him. He is friendly, honest and wfficient. I will buy next car again through him! Scott the finance guy was also great and friendly and efficient! Very satisfied with the service at Lorenzo nissan More
by shazkull
Employees Worked With
Ray Lizardo, Andres Moran
January 22, 2023
Transmission service needed on 2015 Rogue which has a history of transmission problems. The first man who helped me was very polite , but I was required to pay not only for a rebuilt transmission but 7 d history of transmission problems. The first man who helped me was very polite , but I was required to pay not only for a rebuilt transmission but 7 days of a rental. I should not have had to pay for a rental. The day after I picked up the car I had to return it due to not being able to shift into any gear but low gear. Apparently a bolt was stripped and the shifting cable was not holding. “Craig“ had helped me in the past & he was able to get the cable repaired and car back to me in 30 minutes, which I appreciated. However, this was clearly sloppy mechanic work, an inconvenience having to return to the dealership and the cost of a rental that should have been covered when there is a known transmission problem on that model. Although I have purchased only Nissans for myself and sons over the past 30 years. I am very upset. I’m not sure I’ll buy another Nissan. More
by MK837KRUSZ
January 21, 2023
The service person was supposed to call me first thing in the morning. I called at 10 left a message no return call went to the dealership. The fellow wasn’t working and so apparently nobody was going to c the morning. I called at 10 left a message no return call went to the dealership. The fellow wasn’t working and so apparently nobody was going to call. They hadn’t looked at my car. I told them I would be back at four. The fellow told me they would call and I told him I would be there at four. He called at 330 and told me car was ready. I was told my rental car would be 39 per day for one day I paid 214.00. More
by suzhanlin7
Employees Worked With
I have no idea I think the guys name was Anthony
January 21, 2023
Always prompt, courteous, and knowledgeable. Craig Service Manager is top knotch, very customer service oriented. Craig Service Manager is top knotch, very customer service oriented. More
by raydephillips
Employees Worked With
January 21, 2023
Rudy H. was super helpful, and I would highly recommend him to anyone, service experience was quick and easy! was super helpful, and I would highly recommend him to anyone, service experience was quick and easy! More
by BLAIRR1
Employees Worked With
Other Employees :
Mike Hernandez
January 20, 2023
Mechanically sound, friendly service with extreme attention to detail. I would not take my nissan anywhere else attention to detail. I would not take my nissan anywhere else More
by GOOD.BUSINESS111
January 20, 2023
The first thing I noticed was how professional they were! And the service was impeccable!! Friendly and just manner extremely impressive!! Whatever you are doing you need to sell it to other companies! And the service was impeccable!! Friendly and just manner extremely impressive!! Whatever you are doing you need to sell it to other companies! More
by MICHALE815
