Lorenzo Nissan Ft. Lauderdale

Very serious and responsable people! Very courteous and respectful. Jessica is a very professional seller and friendly person. Very courteous and respectful. Jessica is a very professional seller and friendly person. More

Excellent customer care and follow up, Terry in the service department is awesome. Theo in sales, super caring and kind service department is awesome. Theo in sales, super caring and kind More

The service was excellent and on time I highly recommend your dealership for your professional customer service your dealership for your professional customer service More

AJ is the best sales guy there is. He was super helpful in helping me find the right car. Ray in finances was really nice and helpful as well. He was super helpful in helping me find the right car. Ray in finances was really nice and helpful as well. More

Service is consistently A+, always leave feeling confident that my vehicle was given the best care. Customer service is impeccable. confident that my vehicle was given the best care. Customer service is impeccable. More

Mike Hernandez was the only bright light in a 4 month warrantee repair ordeal. My Preowned Nissan 2019 developed an electric window failure back in April. I took the vehicle back to a Nissan Dealer, Lor warrantee repair ordeal. My Preowned Nissan 2019 developed an electric window failure back in April. I took the vehicle back to a Nissan Dealer, Lorenzo in this case. The initiating Service advisor was actually annoyed that I had been sent in on a Saturday am to get this sservice issue addressed 4/5/22. After a 5 hr waste of my day off, I was informed that the motor in the door and another mechanism had failed and would be replaced under the vehicle s bumper to bumper warrantee. The parts , however , might take upto 2 months to come in. And so my journey began....I called in June. July (one of 2 in, told I d need to leave the car 3 days for repair...) Finally I called back and got Mike Hernandez - the only helpful person I dealt with. Yes the parts had come in (and no one texted or called) . Mike said to call and he d set up repair (same day, no renting a car or huge delays ) and that is what took place 8/9/22 - over 4 months from when I started . Unfortunately, Mike confided that he may be gone as of the 10th, a true loss to the service department if that is indeed the case. BTW I am a loyal Nissan customer since 1999....2000 Xterra, 2006 Xterra, 2013 Murano and 2019 Pathfinder....after dealing with several local service centers for Nissan here in FTL ....let s just say my allegiance to Nissan is waning.....John Lombardi More

Bought a certified used Nissan was promised two keys. Only received one. Dealership will not return my phone calls. Only received one. Dealership will not return my phone calls. More

The person who attended me was very kind, thanks Gerald. There wasn't much of a wait for attention. The delivery of the car was on the same day, I was very happy about that. There wasn't much of a wait for attention. The delivery of the car was on the same day, I was very happy about that. More

Everything went smoothly in and out in about 2hours no problem got the car I wanted problem got the car I wanted More

Gerald was great. I went in, we discussed the needs of the car and what services needed to be performed. Overall, great experience. I went in, we discussed the needs of the car and what services needed to be performed. Overall, great experience. More