Lorenzo Nissan Ft. Lauderdale

Very poor communication. AC not fixed after requesting diagnostics and taking off from work. The person who took the appointment didn’t properly write down why I was coming AC not fixed after requesting diagnostics and taking off from work. The person who took the appointment didn’t properly write down why I was coming in nor did the service technician follow through. Extremely disappointed customer More

Great customer service working with Craig. Takes the time to go over services and costs. Responds to calls and texts Takes the time to go over services and costs. Responds to calls and texts More

I Expererieced the parts department and excellent * Then my oil change and they delivered exceptional service, quality and on time at the right price! Congratulations. Will recommend and will be back. my oil change and they delivered exceptional service, quality and on time at the right price! Congratulations. Will recommend and will be back. More

Dealer is always quick resolving issues with my vehicle and fairly priced woth maintenance costs. and fairly priced woth maintenance costs. More

would recommend to others. We had purchased a used vehicle and had routine service several times with good results. We had purchased a used vehicle and had routine service several times with good results. More

I made maintenance for my Rogue in Lorenzo Nissan. Everything was perfect. My special gratitude to Craig Servo for service and advices Everything was perfect. My special gratitude to Craig Servo for service and advices More

Ever since starting to work for the Lorenzo team, everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! More

Literally the worst experience at a car dealership I have ever had in my life. Avoid this location like the plague! Horrible customer service from all levels, sales, management and service. Would give the ever had in my life. Avoid this location like the plague! Horrible customer service from all levels, sales, management and service. Would give them 0 stars if I could. Not only did they scratch my car immediately after purchase and deny it, they don’t even have the decency to confirm when the vehicle received its last oil change after calling several times and then promising to “check and call us back”. Horrible experience and will be following up with the BBB and a lawsuit! More

Took longer than expected but they did a car wash after basic service. Will probably book a morning appointment to see if there's a difference in wait time. basic service. Will probably book a morning appointment to see if there's a difference in wait time. More

The attention from Emanuel was excellent and I was glad to meet him and I will recommend him… now I had a problem with the van I bought and Emanuel told me to go see what we could do and not on his part th to meet him and I will recommend him… now I had a problem with the van I bought and Emanuel told me to go see what we could do and not on his part the best but on the part of the agency it was bad… I had to solve it on the other hand I did not like that at all More