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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

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Employees
Reviews
Vehicles
4.6
2,631 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,631 reviews

March 18, 2026

Excellent customer service in the service department The services that I receive are efficient and reliable. More

by JLEVESQUE1272
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Servo
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Mar 19, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for highlighting the efficiency and reliability of our service department. We appreciate your trust in Lorenzo Nissan Fort Lauderdale. Wishing you safe and smooth drives ahead.

March 17, 2026

Good job. Attentive Everything went smooth just as I was told Everything went as planned More

by thomasashaw
Recommend Dealer
Yes
Employees Worked With
Jr
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Mar 18, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We're glad everything went smoothly for you at Lorenzo Nissan Fort Lauderdale. We appreciate your trust in our team.

March 14, 2026

Disappointed in the multipoint inspection they left my engine air filter unlocked and I had to find what was the weird sound the engine was doing when accelerating More

by john.fratamico
Recommend Dealer
No
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Servo
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March 14, 2026

easy the experience was great. easy to talk to and had all my questions answered More

by tapiaalex04
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Servo
Report | Print
Mar 15, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for highlighting our team's assistance. We appreciate your feedback at Lorenzo Nissan Fort Lauderdale. Wishing you the best.

March 14, 2026

Job done right. Efficient and courteous would recommend dealership in the nearer not to distant future and will return for servicing More

by WATSONMATEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
KARL FAUL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon was great
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Mar 14, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recommending Lorenzo Nissan Fort Lauderdale. We appreciate your kind words about our efficiency and courtesy. Looking forward to assisting you with your servicing needs.

March 13, 2026

Advisor Brandon Palmer was great he help me and answer all the questions I had definitely will continue servicing my car with them More

by annelm95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Brandon Palmer
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Mar 14, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Our team appreciates your trust in Lorenzo Nissan Fort Lauderdale. We're glad to assist with your car service needs. Thank you for choosing us.

March 12, 2026

I was on the phone for twelve minutes and only spoke to a human once, the first person who picked up, and I kept getting transferred round and round in circles to automated services. I called back and finall More

by jesr621
Recommend Dealer
No
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Mar 12, 2026 -

jesr621 responded

I give permission for you to take down this review. Lorenzo was wonderful when I called...it was Greico Nissan that gave me the runaround. I was so upset that when I got the text to review the dealership. I did not realize I was reviewing Lorenzo.

Mar 14, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Please know your feedback is important to us. I would like the chance to speak with you about the level of communication you received from our team. Could you please email me your preferred contact information so we can discuss this at your earliest convenience? Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

Mar 14, 2026 -

jesr621 responded

Jody Sherman 561 504-0621 jesr621@aol.com

March 12, 2026

I had a challenging problem to diagnose. It took more than one try but in the end Craig made sure I was a happy and continued loyal customer More

by marygail
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Servo
Report | Print
Mar 13, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Our team at Lorenzo Nissan Fort Lauderdale appreciates your loyalty and patience as we worked through the issue. Thank you for trusting us with your vehicle.

March 11, 2026

Greg always brings the best customer service Greg loves his clients. He brings best expertise More

by MATRICA86
Recommend Dealer
Yes
Employees Worked With
Greg
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Mar 12, 2026 -

Lorenzo Nissan Ft. Lauderdale responded

Our team at Lorenzo Nissan Fort Lauderdale appreciates your recognition of our customer service and expertise. Thank you for sharing your experience.

March 10, 2026

There for a recall with a scheduled appointment and was there for 4.5 hours. Horrible service. They said it would be 20 mins! More

by GOBLUECHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KARL FAUL
2.0
This rating includes all reviews, with more weight given to recent reviews.
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