Lorenzo Nissan Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,692 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center
excellent service and good communication and apart from the facilities are all clean well managed the facilities are all clean well managed More
Nice worker did not know much about electric vehicles. Very nice and did not waste my time Very nice and did not waste my time More
I had amazing service! The service manager, Gerard Wynter, is passionate about his work and it shows in the result. 5 star service!! A huge thank you Gerard, you make all The service manager, Gerard Wynter, is passionate about his work and it shows in the result. 5 star service!! A huge thank you Gerard, you make all the difference! More
Craig is always available for me and keep me updated on things that my car needs. I can always count on him when I need him. Sincerely Jeanette Erazo things that my car needs. I can always count on him when I need him. Sincerely Jeanette Erazo More
First time on this dealer and am very happy about this place ,the service was excellent and Bruno Zamboanga was very professional and helpful I recommend this place place ,the service was excellent and Bruno Zamboanga was very professional and helpful I recommend this place More
Everything was fantastic! ! Easy to make an appointment online. The greeting was immediate and nice! Shuttle service was awesome! Communication about the repair was was quick. ! Easy to make an appointment online. The greeting was immediate and nice! Shuttle service was awesome! Communication about the repair was was quick. My vehicle was washed and cleaned at pickup. Overall a great experience!! More
When I drove in and parked in the service center, it took about 15 minutes for someone to actually come and see if I needed help, and the reason for my visit. There was only 1 car before me. Someone was help about 15 minutes for someone to actually come and see if I needed help, and the reason for my visit. There was only 1 car before me. Someone was helping that person, and the other advisors there didn’t come to me when I was there waiting. I got there a little before 5, maybe around 4:45, I think. I am not 100% sure, but it was later in the day. The original advisor that helped me told me everything that I requested couldn’t be done because they were closing at 7. That was fine with me. However while waiting, I noticed that everything was closing up and I was wondering if anyone realized I was still in the waiting area all by myself. I was looking for the advisor that assisted and I didn’t see him, so I started walking around looking for help, and then I saw another advisor walking in an office. I asked that advisor where my advisor was… he told me that person was gone for the day… but he had my key and my vehicle was ready. It would’ve been nice if he alerted me that he was gone and someone else was taking over. Anyway, I gave 4 stars because I always get through in a not too bad timely manner… and the final advisor that helped me was much friendlier than the first. More