Alex Bazan

Luis ,Terry, and Ray were very helpful and efficient in assisting us in making the right decision. They went above and beyond to make sure everything went well with our transaction. We highly recommend L assisting us in making the right decision. They went above and beyond to make sure everything went well with our transaction. We highly recommend Lorenzo Nissan and we were glad to do business with them. We have added Lorenzo Nissan to our family list. More

by georgiam Verified Customer Verified Customer

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Professional great communication and stellar service - staff was wonderful and the dealership itself was clean staff was wonderful and the dealership itself was clean More

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I really appreciate the service the employees are very friendly and helpful with people this is my family dealer and tell you the truth friendly and helpful with people this is my family dealer and tell you the truth More

by HERMIPIETIT Verified Customer Verified Customer

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Vehicle was sold without being properly inspected and serviced. 2 recalls and without preventive maintenance i.e oil change and brake fluid flush. Top off fluids. Possibly an isolated incident. Chain b serviced. 2 recalls and without preventive maintenance i.e oil change and brake fluid flush. Top off fluids. Possibly an isolated incident. Chain broke between sales and service department. Sale staff was made aware along with the GM. An Appointment was made for the next day. I arrived at the dealership at 0730. Service Manager instead of immediately remediate the issues. Held the car at a bay without being worked/assigning a tech from 0730 to 1130. Then sent someone to tell me that the vehicle will not be ready until the next day because its a 5 hour job. They lost 3 hours without assigning it to a tech. It should be noted that the GM had previously instructed him the day before to take care of the vehicle/issues upon arrival at the dealership. Service Manager failed to do so then argued when I pointed out the lack of customer service and unwillingness to remedy the issue. I decided to stay on site while the vehicle was being worked on. Loss trust that the job will be performed without involving upper management. which I did. Service Assistant Manager Craig did keep me informed. He was professional, respectful and showed care. The dealership has a new GM, who showed interest and took responsibility. He definitely was key in getting the service performed. Also Gino and Alex were of great help and assistance during sale and repairs. Other staff were friendly and some took the time to check on me. Dealership waiting area is clean and offers coffee and water. Hopefully this was an unusual situation. More

by mattald23 Verified Customer Verified Customer

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Welcoming Staff, clean property, professional and accommodating. Felt like family. Honest presentation and dedicated to guests satisfaction accommodating. Felt like family. Honest presentation and dedicated to guests satisfaction More

by tunijk Verified Customer Verified Customer

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Best inventory great service and deals hay the opportunity to buy a great car on the most profesional sales person opportunity to buy a great car on the most profesional sales person More

by CARLOSFALQUEZ Verified Customer Verified Customer

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Lorenzo Nissan Ft. Lauderdale was a great experience! I've never felt so at ease with buying a car. This was the best decision we made. Ashley was very honest and tried Lauderdale was a great experience! I've never felt so at ease with buying a car. This was the best decision we made. Ashley was very honest and tried to make sure we were taken care of by going over and beyond to get the job done. We definitely will be purchasing from Lorenzo Nissan Ft. Lauderdale. Excellent customer service 💯👍 More

by Justin S Verified Customer Verified Customer

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excellent service and good communication and apart from the facilities are all clean well managed the facilities are all clean well managed More

by Edgar.almonte28 Verified Customer Verified Customer

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CAUTION! CAUTION ! CAUTION! This dealership lacks in integrity, ethics and honesty on every level! SCAM FACTORY Let me start by the exact words I got to CAUTION ! CAUTION! This dealership lacks in integrity, ethics and honesty on every level! SCAM FACTORY Let me start by the exact words I got told. "The price you see on AutoTrader is not our price "we never posted the vehicle for this amount”. Even after presenting this dealership a screen shot with time and date, this dealership refused to honor the advertised price at first point of contact. Mind you the screen shot was taken 6 hours before my visit. So after we sat down and started talking numbers, this dealership didn't even honor/ used their "new" advertised online price on "their" website, instead they came up with a new much higher price as a starting point! ( nice try ) Bottom line, if you are in the market to buy a car, this is NOT the dealership for you! WASTE of time! Lot’s of TRICKERY going on in this dealership. In particular Theo the finance manger was extremely rude and unprofessional to deal with. Do yourself a favor and driver a little further and you will thank me later. There are still good and honest dealerships out there, just NOT this one. This dealership has forgotten what customer service means and is. The word customer seams foreign to them!! Sadly I can not give a negative star review which would truly reflect my experience. WOULD NOT RECOMMEND! EVER!!! More

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At this location, everyone is very helpful, friendly and professional… I would highly recommend this place professional… I would highly recommend this place More

by shewandagrace09 Verified Customer Verified Customer

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