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Lost Pines Toyota
Bastrop, TX
618 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come.
Serving Central Texas And Austin Drivers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 618 reviews
November 21, 2023
Very friendly staff. I felt well informed about the process and the suggested maintenance without feeling pressured to do so. Completed in a timely manner even without an I felt well informed about the process and the suggested maintenance without feeling pressured to do so. Completed in a timely manner even without an appointment. More
by William
November 18, 2023
Excellent care and service provided by Damien Winston’s service team. My LS460 maintenance was like taking it to Lexus dealership. Lost Pines service is top notch and provided as estimated. Greg J. service team. My LS460 maintenance was like taking it to Lexus dealership. Lost Pines service is top notch and provided as estimated. Greg J. More
by Greg J.
November 11, 2023
My husband and I purchased our 2014 Camry at Lost Pine Toyota and have been customers ever since with excellent service provided to our Camry over the years. This dealership treats its customers like fam Toyota and have been customers ever since with excellent service provided to our Camry over the years. This dealership treats its customers like family! I lost my husband in July 2023, and know that I am in good hands with Damien Winston, Assistant Service Manager, for all my service needs. Thank you! More
by vaughnsharron
Employees Worked With
November 07, 2023
Arline was the salesperson who reached out after seeing that I had searched the webpage. She set up a time to meet, so that I could drive the vehicle that I selected. She was nice and friendly (not pushy) that I had searched the webpage. She set up a time to meet, so that I could drive the vehicle that I selected. She was nice and friendly (not pushy) throughout the sales process. She worked with the sales manager to allow me to take the vehicle to show it to my husband. That was very helpful. There were two things though that I encountered that I had not previously experienced when purchasing a car: 1) An additional charge was added for "Guidepoint" which is basically an anti-theft system. This was not an optional charge. The additional charge that was added for the car that I purchased was $1350. I assume it would be more if the car was more expensive. 2) There was only one key provided for the car. I've always been provided two keys regardless of whether the car was new or pre-owned. When I asked about getting a second key fob, I was told that cars (especially pre-owned) often only came with one key fob. Maybe, I just got lucky the previous five times I purchased a pre-owned vehicle. My advice to anyone considering purchasing a preowned car at Lost Pines Toyota ASK (BEFORE you sign any paperwork) if there is a second key fob. Now, I will have to go through the time-consuming process of obtaining a second key fob at my own expense. More
by RG
Employees Worked With
Arline Jackson
October 21, 2023
Nate was great. Kept me informed during the entire process and was very courteous and professional. Kept me informed during the entire process and was very courteous and professional. More
by Double Dub
Employees Worked With
October 21, 2023
I know they will take care of my car every time! Staff and management are both great. Staff and management are both great. More
by Shellan30
Employees Worked With
October 20, 2023
Very friendly, not pushy, efficient staff. Nathan was very approachable and kind. Happy to have Bastrop Lost Pines Toyota as my new dealership during my move. Nathan was very approachable and kind. Happy to have Bastrop Lost Pines Toyota as my new dealership during my move. More
by Sanmanband
Employees Worked With
Nathan
October 11, 2023
Service is good - fast and friendly - always. Loved the text with the detailed diagnosis of the problem (including a video) and confirming my approval. Had to leave my car for pickup later in the Loved the text with the detailed diagnosis of the problem (including a video) and confirming my approval. Had to leave my car for pickup later in the day. I appreciated the dealership taking care of the car rental fee so I wouldn't be stuck there all day. I called twice later in the day to check on it and had to leave a message both times... my phone calls were never returned. Never heard back, so my car was there overnight. Not a problem, as I had a rental. Next day I received a text stating it was ready. In conclusion: I am confident my car will receive the best of care at Lost Pines Toyota... the major frustration is phone calls not answered by a live person and having to leave a message, and calls not returned. I'll be back. More
by gingerghill
