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Lost Pines Toyota

Bastrop, TX

Overview
Employees
Reviews
4.5
618 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 618 reviews

October 10, 2023

The Service Department is competent, efficient, and friendly. They do a great job for all my family vehicles. More

by ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thynthia Feliciana
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October 06, 2023

They always do a good job on service and I’ve never had a problem, definitely would recommend. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear that you've consistently had a positive experience with our Lost Pines Toyota Service Center. Our team takes great pride in delivering top-notch service, and it's always rewarding to know that our efforts are appreciated. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Lost Pines Toyota Service Center!

October 02, 2023

Charlie is a amazing guy, he made purchasing my first car a positive experience and I would highly recommend him. More

by danielsrosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this wonderful 5-star review for Charlie at Lost Pines Toyota! We are thrilled to hear about your positive experience purchasing your first car with him. Charlie is indeed an amazing person who goes above and beyond to ensure customer satisfaction. We greatly appreciate your recommendation, and it means a lot to us that you had such a great experience with Charlie. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and hope you enjoy your new car to the fullest!

October 01, 2023

The service department is always attentive and helpful. First class service that is fast and friendly! More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Oct 02, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our service department at Lost Pines Toyota. Our team is dedicated to providing top-notch service, and we're delighted that you found them attentive, helpful, and friendly. We appreciate your business and look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out. Safe driving!

September 30, 2023

The Service Department has the very best workers! They have helped me many times. Just love bringing my vehicles to get repaired. Please give them raises! More

by maronfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin is awesome!
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Oct 02, 2023 -

Lost Pines Toyota responded

We're thrilled to hear about your positive experience with our Lost Pines Toyota Service Department! Thank you so much for taking the time to share your feedback and for awarding us a five-star review. Our dedicated team works tirelessly to ensure that our customers receive the best service possible, and it's always rewarding to know that their efforts have made a difference for you. Your kind words and appreciation mean a lot to us. We believe in rewarding our hardworking staff for their exceptional service, and your support further encourages us to maintain our high standards. Thank you for choosing Lost Pines Toyota for your vehicle repair needs, and we look forward to serving you again in the future! If you have any questions or need assistance, please don't hesitate to reach out.

September 30, 2023

Always a pleasant experience, they are very customer oriented. Careful and quick attention to the vehicle’s needs. More

by twosaint2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave a five-star review for the Lost Pines Toyota Service Center! We truly appreciate your kind words and your continued support. We're delighted to hear that your experiences with us have consistently been pleasant and that you've found our team to be customer-oriented. Providing attentive and efficient service is a top priority for us, and it's gratifying to know that we've met your expectations in caring for your vehicle's needs. If you ever have any questions or require assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again whenever you need our services. Your satisfaction is our motivation!

September 22, 2023

Always happy to take my 4 Runner in for service. Damien is a great guy and always helpful. I wouldn’t take my car anywhere else. More

by EMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review! We're thrilled to hear that you're always happy with the service you receive at Lost Pines Toyota, and that Damien has been such a great help to you. Our team works hard to ensure that our customers have a positive experience, and it's wonderful to know that you wouldn't trust your 4 Runner with anyone else. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service in the future. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Thanks again for choosing Lost Pines Toyota.

September 22, 2023

While it may seem that maintenance requirements and costs come about too frequently, the Service Dept at Lost Pines Toyota makes it easier to justify so that you can keep your vehicle running properly. They More

by rkandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this fantastic 5-star review! We truly appreciate your kind words and are delighted to hear about your positive experience with the Service Department at Lost Pines Toyota. Our goal is to ensure that your vehicle runs smoothly and efficiently, and it's great to know that we've been successful in doing so. We understand that maintenance can sometimes feel frequent, but our dedicated team is here to make the process as seamless and justifiable as possible. We'll be sure to pass along your compliments to Damien and our skilled Service Technicians. Their upbeat attitude, expertise, and pride in their work are some of the key elements that make our Service Department stand out. Once again, thank you for choosing Lost Pines Toyota for your automotive needs. We look forward to serving you again in the future. Drive safely, and don't hesitate to reach out if you have any further questions or require assistance. Your satisfaction is our top priority!

September 21, 2023

Amazingly Wonderful Service! Thanks to the guys in the service department and to Grace for being so informative and helpful! More

by MunVic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
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Sep 21, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this wonderful five-star review for Lost Pines Toyota! We're thrilled to hear that you had an amazingly wonderful service experience with us. Our service department takes great pride in providing top-notch assistance, and it's fantastic to know that they exceeded your expectations. Grace is indeed a valuable member of our team, and we'll make sure to pass on your kind words to her. She's dedicated to ensuring our customers are well-informed and supported throughout their service visits. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your trust in Lost Pines Toyota, and we look forward to serving you again in the future! Safe travels!

September 20, 2023

Damien is my go to. He's always treated me above and beyond. I needed a new battery and was in a panic since I had a full day. He got me in and out in no time. He's my H More

by Tochovanetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this fantastic five-star review for Damien at Lost Pines Toyota! 🌟 We're thrilled to hear that Damien has consistently gone above and beyond to provide you with exceptional service. It's great to know that Damien was able to help you quickly when you needed a new battery and managed to get you back on the road without any hassle, especially on a busy day. He truly is your hero! 🦸🏾‍♂️ At Lost Pines Toyota, we pride ourselves on delivering top-notch customer service, and it's reviews like yours that motivate us to keep up the excellent work. We're grateful to have Damien on our team, and we look forward to serving you in the future. If you ever need anything else, please don't hesitate to reach out. Safe travels! 🚗💨

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