Back

Lost Pines Toyota

Bastrop, TX

4.5
618 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
Contact Dealership

806 Texas 71 W

Bastrop, TX

78602

Directions

By Type

Showing 618 reviews

September 17, 2023

They are on top of things here, will work with you and are extremely pleasant. Just watch out for the dad jokes... More

by Justvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace, Arline Jackson
Sep 18, 2023 -

Lost Pines Toyota responded

Thank you so much for the five-star review! 🌟 We're thrilled to hear that Arlene and the team at Lost Pines Toyota were on top of things and made your experience pleasant. 😄 As for the dad jokes, well, consider them our secret weapon to keep you entertained during your visit. 🤣 We believe in providing top-notch service with a side of laughter! Who knew that car shopping could also double as a comedy show, right? 🚗🎤 So, next time you're in the market for a vehicle or even just a good laugh, swing by Lost Pines Toyota and let Arlene and the dad jokes brighten your day. We appreciate your support and look forward to seeing you again soon! 🚀💫

September 16, 2023

Lost Pines Toyota is the best! From the Sales Department to Service Department, they are great. I’ve bought cars, traded cars, and sold a car there. I use the service department ex More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I get a very good feeling dealing with Damien and the mechanics at Lost Pines Toyota. After 6 years, I can say I’ve not had a bad experience!! More

by rkandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lost Pines Toyota responded

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you've consistently had a positive experience with Damien and our team at Lost Pines Toyota Service Center over the past 6 years. It's our pleasure to provide you with reliable and top-notch service. Your continued trust and loyalty mean the world to us. If there's ever anything more we can do to enhance your experience, please don't hesitate to reach out. We look forward to serving you for many more years to come! 🚗💨

September 14, 2023

Everyone is polite and ready to help you. They take time to explain things to you.Thank you for your service.I tell all my friends how good you all are. More

by debbie.g.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review for the Lost Pines Toyota Service Center! We truly appreciate your kind words and your support. We are delighted to hear that our team provided you with excellent customer service. Politeness, readiness to assist, and clear explanations are core values we uphold to ensure a positive experience for all our customers, and we are thrilled to know that you had such a positive encounter. Your recommendation to your friends means a lot to us, and we're grateful for your trust and loyalty. Should you or your friends ever require our services in the future, please do not hesitate to reach out. We're here to assist you whenever you need us. Thank you once again for choosing Lost Pines Toyota Service Center, and we look forward to serving you and your friends in the future.

September 12, 2023

Great dealership. I was greeted promptly by Damien for check-in. Work completed in less the 2 hours. I was surprised and very pleased to see a video clip of my vehicle More

by Slowtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review of the Lost Pines Toyota Service Center! We're thrilled to hear about your positive experience. It's wonderful to know that Damien provided you with a prompt and friendly check-in experience. We take pride in our efficient service, and we're delighted that your work was completed in less than 2 hours, ensuring your convenience. We're also glad you appreciated the innovative technology we use, such as the video clip of your vehicle being serviced. It's indeed a cool feature that helps you stay informed about the work being done on your car. We look forward to welcoming you back in January and providing you with another outstanding service experience. If you ever have any questions or need assistance in the meantime, please don't hesitate to reach out. Safe travels until we see you next!

September 10, 2023

Disappointed in latest service. Had an appointment at 8am and didn’t leave until Noon. Waited an hour and a half to tell me some recommendations. Appears making an appointment isn’t More

by skpepsi1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 11, 2023 -

Lost Pines Toyota responded

We're truly sorry to hear about your recent experience at the Lost Pines Toyota Service Center. We appreciate your feedback and want to assure you that your concerns are important to us. We understand your frustration with the extended wait time and the delay in receiving recommendations. This is not the level of service we strive to provide, and we apologize for any inconvenience this may have caused you. We take your feedback seriously and will use it as an opportunity to improve our processes and customer service. We value your business and hope you'll give us another chance to provide you with a more efficient and satisfying service experience in the future. Thank you for bringing this matter to our attention, and please feel free to reach out if you have any further concerns or if there's anything we can do to make it right. Your satisfaction is our priority, and we appreciate your continued support of Lost Pines Toyota Service Center.

September 09, 2023

As soon as I drove up the young woman was very professional. Kind, helpful and knowledgeable. She kept me updated throughout the whole process. She was very attentive. She even explained why a cou More

by debbiereyesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New Young woman that assisted me
September 06, 2023

Quince was so amazing to work with! He was not pushy at all and he was very upfront about a lot of information. He was very patient with me when I was making car buying decisions for th More

by albeck1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau
Sep 06, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear about your positive experience with Quince at Lost Pines Toyota. It's fantastic to know that Quince made your car buying experience enjoyable and stress-free. We take pride in having salespeople like Quince who prioritize transparency, patience, and customer satisfaction. His willingness to guide you through the process and demonstrate the features of your new Toyota Corolla is a testament to his dedication to ensuring you have a smooth transition into your new vehicle. We truly appreciate your recommendation and your trust in Quince and our Bastrop location. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your brand new Toyota Corolla, and we look forward to serving you again when the time comes! Safe travels!

September 04, 2023

Ami y ami esposo nos trato con mucha cordialifad, fue amable y nos esplico cada proseso. estamos muy satisfechos con su servicio grasias! More

by Blanca V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lost Pines Toyota responded

Nos complace mucho saber que usted y su esposo quedaron satisfechos con el servicio que recibieron de Wendy en Lost Pines Toyota. Agradecemos sus amables palabras y estamos contentos de que Wendy los haya tratado con cordialidad y les haya explicado cada proceso de manera amable. Su satisfacción es nuestra prioridad y esperamos poder servirles nuevamente en el futuro. ¡Gracias por su confianza y por elegirnos!

September 03, 2023

Probably the best Toyota/car dealership in Texas. Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car th More

by neelozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Bastien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review! We're delighted to hear that Lost Pines Toyota has made such a positive impression on you. It's lovely to know that Damian, Thynthia, and Adam have provided you with exceptional service, and we appreciate your kind words about our Lost Pines Toyota family's dedication to customer care. We're thrilled that you enjoy your visits to our dealership, even when waiting for maintenance. We strive to make your experience as pleasant as possible, and your satisfaction is our top priority. Our team values your feedback, and we're grateful for your support. Customers like you make Lost Pines Toyota the best Toyota/car dealership in Texas. We look forward to serving you again in the future!

...
23
...