Lost Pines Toyota

Quince was great to deal with. I called from Houston so was not able to see the truck in person until I got there. Quince sent me a video walk around and was attentive every step of the way until I arrived was not able to see the truck in person until I got there. Quince sent me a video walk around and was attentive every step of the way until I arrived to pick up the truck. I will definitely recommend Quince and Lost Pines to friends in the future. More

Tyler was great! I called ahead to show interest in a Tacoma and when I arrived he had it pulled up and ready for me to look at. He was extremely knowledgeable and gave me all the info about the truck th Tacoma and when I arrived he had it pulled up and ready for me to look at. He was extremely knowledgeable and gave me all the info about the truck that I needed. He made the buying process one of the best dealership experiences I’ve ever had. All of the staff at Lost Pines were very friendly . I highly recommend buying your next vehicle here and asking for Tyler! More

Damien Winston is the most efficient and trustworthy serviceman ever. He is always efficient and friendly. He likes people and his job and it shows. We just purchased a Highlander because of him! GO D serviceman ever. He is always efficient and friendly. He likes people and his job and it shows. We just purchased a Highlander because of him! GO Damien. More

This dealership put me one month behind on my mortgage stopping me from making a payment. They insisted I come down and give them the post dated checks for my down payment. They cashed both at the same ti stopping me from making a payment. They insisted I come down and give them the post dated checks for my down payment. They cashed both at the same time using my va disability payment the day before my Mortgage payment was going to come out (4 days early i get paid every two weeks). I called them begging for help as I need to move for a job to Dallas (part of that is buying a new house). They basically told me it would take them longer for them to help then it would be for my normal paycheck to hit. It is absolutely ridiculous they did this. They were notified and liable. Then the manager Chris was extremely rude to me after admitting it was their fault on the phone. I mean, we bought a beautiful car and got railroaded. More

Quincy was wonderful process.we will return for our families future vehicle purchases. He was easy to work with and listened to our needs. Great customer service families future vehicle purchases. He was easy to work with and listened to our needs. Great customer service More

Went into Lost Pine Toyota in hopes to find something a little newer than my 2013 Rav. I went and did a little browsing of the used inventory and found this 2017 Camry SE and fell in love! Louis was SO MUC little newer than my 2013 Rav. I went and did a little browsing of the used inventory and found this 2017 Camry SE and fell in love! Louis was SO MUCH help! Made the entire process easy, fun, and exciting for me. Highly recommend Louis and the Lost Pines Toyota crew! More

Just bought a 2020 Tacoma from Lost Pines Toyota. Louis made my experience amazing. I was undecided if I wanted another Camry XSE or a Tacoma. He never pressured me,but gave me guidance. He told me when made my experience amazing. I was undecided if I wanted another Camry XSE or a Tacoma. He never pressured me,but gave me guidance. He told me when it was convenient for me, to call him and he would get the Tacoma cooled off so I could test drive it. So after I test drove it I fell in love with it. He told me he just wanted me to be comfortable in my decision. He made me feel comfortable and like a good friend. Very kind, well mannered gentleman. The finance manger was Awesome as well! I will definitely be back for future purchases. I highly recommend Lost Pines Toyota! Oh, and ask for Louis. You'll be glad you did. More

Quincy is easily the reason I bought and will continue to buy from lost pines dealership. A+++ great dude My experience was smooth, relaxed and pleasurable. buy from lost pines dealership. A+++ great dude My experience was smooth, relaxed and pleasurable. More

Louis was awesome. He did a lot to help put my deal together, no b.s. just honest and helpful. I purchased my car sight unseen, and he was helpful enough to even shoot me a detailed video of the car... together, no b.s. just honest and helpful. I purchased my car sight unseen, and he was helpful enough to even shoot me a detailed video of the car... dings and imperfections included! More

We are so disturbed at the news of Caitlin Bible no longer working for LPT, our family has been biting from LPT for over 7 years. The culture within the dealership has changed dramatically over the pa longer working for LPT, our family has been biting from LPT for over 7 years. The culture within the dealership has changed dramatically over the past 18 months. The front desk receptionists need intensive training in customer service. Eating a donut and welcoming us with her mouth full almost had us walk out. The saving grace was knowing that we would have interaction Caitlin. Her honesty and integrity kept this dealership alive. We could go on and on about the best hire LPT ever made but frankly it a moot point. We will never do business with LPT ever again. Male dominated industry with an owner who desperately needs to get a pulse on his dealership. Deeply frustrated, Sallie Burch More