Carlos Liriano
Carlos Liriano at Lost Pines Toyota
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Carlos Liriano

Dealer Principal

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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8 Reviews
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8 Reviews

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8 Reviews of Carlos Liriano

September 03, 2023

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Employee Rating

Probably the best Toyota/car dealership in Texas. Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car th More

by neelozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review! We're delighted to hear that Lost Pines Toyota has made such a positive impression on you. It's lovely to know that Damian, Thynthia, and Adam have provided you with exceptional service, and we appreciate your kind words about our Lost Pines Toyota family's dedication to customer care. We're thrilled that you enjoy your visits to our dealership, even when waiting for maintenance. We strive to make your experience as pleasant as possible, and your satisfaction is our top priority. Our team values your feedback, and we're grateful for your support. Customers like you make Lost Pines Toyota the best Toyota/car dealership in Texas. We look forward to serving you again in the future!

July 15, 2023

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Quince Brown is best I have ever been with in my 79 years! Dealership would be excellent except for Parts More

by lewistw43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Lost Pines Toyota responded

Thank you for taking the time to share your feedback about your experience at Lost Pines Toyota. We are delighted to hear that Quince Brown made your visit exceptional and left such a positive impression on you. As a team, we strive to provide outstanding service to every customer, and it warms our hearts to know that we succeeded in making your visit memorable. Your kind words mean a lot to us, and we will make sure to pass on your praises to Quince Brown. We believe that our staff's dedication and knowledge make all the difference in creating a positive and enjoyable car-buying experience. We also appreciate your honest feedback regarding our Parts department. As we continuously aim for excellence in all aspects of our dealership, we take your comments seriously. If you would like to contact us with the concern, we will address this matter internally to ensure that we improve and provide a seamless experience for all our customers. Thank you once again for choosing Lost Pines Toyota, and for trusting us to be a part of your journey. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to reach out to us directly. We look forward to serving you even better in the future and hope to see you again soon.

February 01, 2023

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He was excellent in communication by email in response and understanding and caring 👏 and assertiveness More

by Camrytexas2020@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Layfield, Damien Winston, Quince R. Brown Sr. , Luis Corona

September 30, 2021

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Employee Rating

This will be the third and last time I deal witLost Pines Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but afte More

by Michael.d.burkhart1968
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Quince R. Brown Sr. , Not sure of sales managers name

July 31, 2020

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Employee Rating

We are so disturbed at the news of Caitlin Bible no longer working for LPT, our family has been biting from LPT for over 7 years. The culture within the dealership has changed dramatically over the pa More

by Mkaatzm
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Charlie Akin , Caitlin Bible, Walker Nelson

Jul 31, 2020

Lost Pines Toyota responded

Sallie, we share your frustration whenever a great employee moves on. You are 100% correct that training is needed and we will address ANY instance of inappropriate etiquette among our front line staff. Thank you for your honesty and your kind words for Caitlin. Thank you as well for your years of loyal business with us. As we look to the future, your comments will help shape how we do business, and hopefully up to your satisfaction again.

January 31, 2020

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Adam Layfield has consistently provided my family and myself with excellent customer service on several car purchases at Lost Pines Toyota. Adam and his sales partner Jimmy make a great team and always h More

by Bastrop360
Recommend Dealer
Yes

January 02, 2020

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Employee Rating

Very pleasant. They're fast. They listen. They want u happy. I highly recommend the dealership. I like Quince and his desire to help. They work to get you what you want.They really care about your experience. More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Quince R. Brown Sr. , Caitlin Bible, Charlie Akin

May 30, 2018

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I am cheap! But when it comes to value, you can not beat these guys! Times are tough for a blue color person in a professional position. This car may outlast me More

by Herb Goldsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Voigt , Caitlin Bible