Carlos Liriano

Came in for scheduled maintenance today. I was in and out in a reasonable time. Eddy and Annie continue to do an amazing job. I was in and out in a reasonable time. Eddy and Annie continue to do an amazing job. More

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I had a appointment scheduled shower up 15 minutes before took them 30 minutes to come and check me in . took them 30 minutes to come and check me in . More

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The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service technician added water to some cut flowers in a customer’s car, so they wouldn’t wilt while she waited. I’ve been using this service department for more than fifteen years, and can’t believe my luck that Lost Pines Toyota is in my neighborhood. More

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Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used their mechanical services often. I trust them. More

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Every visit for 9 years has been pleasant. All service reps have always been outstanding. All service reps have always been outstanding. More

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Excellent experience! The always treat me like family! They were able to help guide me to exactly the right vehicle for my family and made the experience as easy as possib The always treat me like family! They were able to help guide me to exactly the right vehicle for my family and made the experience as easy as possible! I will be returning for all vehicle needs! More

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Probably the best Toyota/car dealership in Texas. Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car th Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car there. I actually enjoy sitting, and waiting for my maintenance to be done. It's a good team, watching the interaction between the departments, is pretty awesome. More

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Quince Brown is best I have ever been with in my 79 years! Dealership would be excellent except for Parts years! Dealership would be excellent except for Parts More

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He was excellent in communication by email in response and understanding and caring 👏 and assertiveness and understanding and caring 👏 and assertiveness More

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This will be the third and last time I deal witLost Pines Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but afte Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but after getting home I noticed that the sales manager gave the truck an incorrect fair market value and rated the vehicle as excellent when it is very good at best. Multiple dings and paint blemishes on the doors along with a huge stain in the backseat that looks like oil and smells bad when trying to clean it.Also the headlights are cloudy. An excellent rating is a like new vehicle in all areas. Using this rating to boost the price of the vehicle is shady in my opinion and reason for me to take my future biz elsewhere. I’ve bought 3 vehicles there, and one would think loyal repeated business would get something other than cheap used car lot tactics, and I’ll be sure to pass this info along to everyone I know. They also kept trying to force a gps tracking package on me which even after repeatedly saying I didn’t want it, they still tried to write it into the deal, and I only noticed when it was time to sign, another cheap lot tactic. . Again, Quince provided excellent service, but I’ll not shop here again. The latest of this comedy of errors… The dealership forgot to pay off my trade in before the 2 week the deadline they requested… This caused my bank to call several times and send several letters of late/missing payment… I don’t like my credit rating being threatened, Or having to take time out of my day, to handle something that any reputable dealer would have had handled with ease. While it was eventually taken care of it added undue stress and aggravation for several days which I didn’t want or need. Never again!!! More

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