Lost Pines Toyota

Tundra TRD Pro Good service on an awesome new truck. Didn't plan on buying one today but when I saw my truck I wanted it!! It was great working with Daniel as well! Good service on an awesome new truck. Didn't plan on buying one today but when I saw my truck I wanted it!! It was great working with Daniel as well! More

Disappointed in the lack of integrity We were give a price for a car in a person email from the sales person who we had been working with over the last 5 days. We replied to the email "th We were give a price for a car in a person email from the sales person who we had been working with over the last 5 days. We replied to the email "that sounds great see you in about an hour." We drove 44 miles to the dealer intending to buy the car. When we got there the sales person said that the price in the email was a mistake. The sales person said she could not honor the price. We asked to speak to the manager who also said they could not honor the price. Eventually after expressing much disappointment and distress, we spoke to the general manager who said that he would honor the price stated in the email, but at that point we knew we could never enjoy driving that car after feeling so deceived and manipulated. More

Best of the Best Bar None! I am an ebuyer of most things. I recently bought a 2015 Prius from Lost Pines Toyota and find myself 100% impressed with the deal and the staff at thi I am an ebuyer of most things. I recently bought a 2015 Prius from Lost Pines Toyota and find myself 100% impressed with the deal and the staff at this lovely dealership. MIKE MONDELLI was my sales person and I have never had a speedier, pleasant and more satisfying sales person than Mike. He kept saving me money even after making the online deal. He honored all his promises and then some which is rare. Above all, He is worthy of your trust. Even though I had my own financing he showed me that he could save me even more money and lowered the interest rate to nearly half of what I had secured. No other dealership could even come remotely close to the deal I got from MIKE MONDELLI. I can't rave enough about this dealer, the experience, nor the staff. It was superb from start to finish! More

Awesome individuals! Best car purchase experience I've ever had. You won't regret it. If it can be done, Reed will get it done for you. I'm from San Antonio and have a Toyota dealership less than I've ever had. You won't regret it. If it can be done, Reed will get it done for you. I'm from San Antonio and have a Toyota dealership less than 3 miles from my home. So what am I doing driving 80 miles to buy a car in Bastrop, you say. I go where I get the best deal and more importantly the BEST customer service. Most of the work was done prior to visiting the dealership through emails. I put in a bid proposal request, Reed responded promptly and I accepted his bid. We arrived at the dealership where we were greeted promptly. Reed was busy with other clientele so Henry Halamicek assisted us. He showed us the car and explained all the features to us. We took about 15 minutes in the finance office and we could have been on our way but I was enjoying this dealership so much we stayed a bit longer. This dealership is a small town dealership. No tall standing tower where the sales manager looks down on everybody as if he were a prison guard on watch. On the contrary, the owner, Carlos Liriano, was there and came over and introduced himself to us and asked us if everything was satisfactory. You definitely don't get that treatment in the "city". I've been to several dealerships and not once has Red Mccombs or Tom Benson ever come out to greet me. So in closing, if you enjoy a small town atmosphere, being treated like a friend or neighbor and "no pressure" salesmanship, then this is the place for you. Hope you enjoy your car purchase as a much as I did. Tell'em Merv sent you. Thanks Reed & Henry More

Big thank you to Jim and Syndi! The staff here is truly amazing. I was recently in a wreck (not my fault) that totaled my car, forcing me to get a new one under a crunched time-frame. In less than 24 hours amazing. I was recently in a wreck (not my fault) that totaled my car, forcing me to get a new one under a crunched time-frame. In less than 24 hours I had quotes, seen pictures of all the cars we were discussing and was in the process of getting a car. The staff here is truly amazing from whoever answers your call to sales, finance and more. The experience here is how all car dealers should handle a customer. Syndi and Jim are unique and took so much extra time to make sure I was making a good decision. They truly care about you and it shows in all the ways they go above and beyond to help. Lost Pines is 100% worth your time! More

This is easily the best experience I have ever had at a dealership. I drove from Dallas just to get my car. Everyone on the staff was friendly, accommodating and made getting my next car easy. Not only is dealership. I drove from Dallas just to get my car. Everyone on the staff was friendly, accommodating and made getting my next car easy. Not only is the car great (Camry) but the people make all the difference. Thank you Jim and Lost Pines. This is how easy a car buying experience should always be! Take the time to drive to Lost Pines, you will not be sorry. More

Our daughter bought our used Toyota elsewhere but then, in all the quick trip our daughter made and accomplished, I went to get gas, the pump was out of order again, so instead of backing up I went ahead. in all the quick trip our daughter made and accomplished, I went to get gas, the pump was out of order again, so instead of backing up I went ahead...scraped the side behind the door, of which, would not open fully. Since our daughter was dealing with Lost Pines Toyota, as a start and was impressed with the service....along with no pressure but helpfulness (the type of auto we wanted Toyota here did not have. Since I was still in grief over giving up my l998 Honda Civic Hatchback....and to tell you the truth, our children tricked me into "newer" car but you know what? My Toyota looks like a daughter of my beloved Honda...same color ...still windows roll up by hand...and a hatchback...I have not yet sold the old gal and for her age, she is pretty good looking and holds her own with the young one. But, I will try to find my Honda a home. So with my heavy heart for scratching my already "almost beloved Toyota" our daughter called and told me to see Jim Smajdek...and this is the reason for my literary approach, to my experience with Lose Pines Toyota. Not only is the building very attracting and blends in with nature but Jim Smajdek's warmth and understanding completely overwhelmed me. By now, I sense the management concludes , in their invisible ability, that I do not like dealing with Car Dealerships nor mechanics, so this is why our children do this area for me.. I would just as soon have a mechanized sardine can that works.I worship nature and am a hereditary artist thus live in an old primitive house that we cared for and without much updating....but only loving care. Truly loving care and on a thin dime over the years.Along with much sabotage, since the Officialdom want it! Chuckle. The whole State of being, at Toyota Lost Pines, was a sheer delight, since Jim Smajdek offered to fix my Toyota so the door would close, I found the hospitality, so professional, that it took me back to the propeller age, of our once First Class American Airlines that I helped to develop routes to Europe and later to Mexico. It was obvious, to me, that the staff had to be good or they would not be there but mutual benefit for all, was keenly obvious. The customer that was in the waiting room was just as enthused as was I. So Jim Smajdek, with his extraordinary ingenuity got my car, on a rack and with a bathroom plunger, straightened out the kink, the door opens fully and I was given a name of a Paint Repair entity that USAA approves of. Of course, to have someone take care of my car locally with such care, I am very grateful but also, a return sense of THE AMERICAN WAY that I have known in careers in our Nation (I have been fortunate) that this experience gave me a true 'HIGH! and hope for our Nation! If this sounds exaggerated,it is NOT! My experiences in having my car taken care of ,has been on the level of morbid, in the past ten years or so. I am truly grateful Thank you! All the best, Catine E.Perkins 1307 Church Street Bastrop, Tx 78602 More