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Lost Pines Toyota - Service Center

Bastrop, TX

4.5
263 Reviews
Call Service Center (512) 303-1200

263 Reviews of Lost Pines Toyota - Service Center

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February 06, 2025

Everyone is great at Lost Pines Toyota. The service department team is wonderful. They take the time to explain everything they are doing. Lost Pines Toyota is awesome from sales to the ser More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

February 06, 2025

Eddy, provided awesome service. He is such a nice person. He explained everything and got everything done quickly. Everyone in th the service department team is great! More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

February 05, 2025

They are Prompt, friendly and I appreciate the video of their inspection. They seem trustworthy. More

by anitawelch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We are so glad to hear that you had a positive experience with us. We take pride in being prompt, friendly, and transparent, and it is great to know that you appreciated the inspection video. Trust is so important, and we are happy to have earned yours! If you need anything else, don’t hesitate to reach out. We are here to help!

January 28, 2025

Just wanted to thank your service department, especially my service advisor Nathan Glowacki & service technician Jonathan Brown. They were very friendly, helpful & professional. More

by havakian11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Glowacki & Jonathan Brown
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Jan 28, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We are so glad to hear that Nathan and Jonathan were able to provide you with such a positive experience. We take pride in offering friendly, helpful, and professional service, and we’ll be sure to pass along your appreciation to both of them. Thank you for choosing us, and we look forward to serving you again in the future!

January 14, 2025

The building is always well put together, clean, cozy and comfortable with all the seating. LOVE the coffee station. The gift shop is cute too! More

by kittycutlip90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella or Pricilla i cannot remember her name who helped me. But she did amazing!
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Jan 14, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you enjoy the cozy atmosphere, clean environment, and our coffee station. We also appreciate your compliments about our gift shop! It is wonderful to know that everything we strive to create is making your experience enjoyable. We look forward to welcoming you back soon!

January 12, 2025

I recently had my 2019 Corolla at Lost Pines for service. They provided a loaner car and my experience was exceptional. Cameron was my service advisor and he did an excellent job explaining the problem my ca More

by jaymorgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Caldwell
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Jan 13, 2025 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience was exceptional. Cameron will be especially pleased to hear your kind words about his service. We take pride in providing clear communication and top-notch service, and we are happy to know we met your expectations. We look forward to serving you again for all your future maintenance needs. Safe travels, and see you soon!

January 08, 2025

Nice , clean and organized dealership the staff was friendly . I came in for a oil change the only bad thing I have to say is that I wasn’t notified when it was completed so I was sitting there waiting More

by leojrleonides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jan 13, 2025 -

Lost Pines Toyota responded

Thank you for taking the time to share your feedback! We are glad to hear you found our dealership clean and our staff friendly. We sincerely apologize for the delay and the lack of communication regarding the completion of your oil change. Your time is valuable, and we understand how frustrating that wait can be. We are taking your feedback seriously and will work to improve our communication moving forward. We hope to have the opportunity to serve you again and provide a more seamless experience. Thank you for your understanding!

January 04, 2025

Eddy was very helpful and communicated timely. Seems like a well run dealership and very professional More

by jluvskster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words, jluvskster! We are thrilled to hear that Eddy was able to assist you and that you had a positive experience with our dealership. We take pride in maintaining a high level of professionalism and customer service, and we are glad it showed. We appreciate your feedback and hope to serve you again in the future!

January 03, 2025

Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

by Raa301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Lost Pines Toyota responded

Thank you for the wonderful review, Raa301! We are so glad to hear that you consistently have a great experience with our service team. Providing top-notch service and keeping our customers informed is something we truly value. We look forward to continuing to serve you and your vehicle at Lost Pines Toyota!

December 25, 2024

Brought my car in for maintenance work before l went on my holiday trip every thing was done in a timely manner. Thanks again. Merry Christmas to every body at Lost Pines Toyota More

by chubber2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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