Lou Bachrodt Auto Mall
Rockford, IL
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Overall Excellent Experiance Great service from the moment we arrived. Staff was excellent from sales to signing to follow-up. We'll be back for our next vehicle. Great service from the moment we arrived. Staff was excellent from sales to signing to follow-up. We'll be back for our next vehicle. More
A pleasant car buying experience! I have never had a better car buying experience than at Lou Bachrodt. The staff were all friendly and my sales person was professional and picked out I have never had a better car buying experience than at Lou Bachrodt. The staff were all friendly and my sales person was professional and picked out the perfect vehicle for my family and I. I am very satisfied with my purchase and will return when I purchase my next vehicle. More
Excellent Service I was very satisfied with my visit. Prosper answered all questions. It was not a long drawn out process. I also liked the fact of NOT having a pushy s I was very satisfied with my visit. Prosper answered all questions. It was not a long drawn out process. I also liked the fact of NOT having a pushy salesman. I went in there and told them what I was looking for and payment as well and that is what I got. When it comes time I will go back to Lou Bachrot Auto Mall. More
Great customer service! We went into Lou bachrodt looking for a good deal and a nice car and Al Luna our salesman did a great job helping us out with that he was very nice an We went into Lou bachrodt looking for a good deal and a nice car and Al Luna our salesman did a great job helping us out with that he was very nice and kind, we left Lou b. very happy and would recommend to everyone! More
Extremely Professional Low-Key Sales Not new to Lou Bachrodt Auto Mall since they have been taking care of our Saturn for a number of years. So thanks to Brian Timm and his professional Not new to Lou Bachrodt Auto Mall since they have been taking care of our Saturn for a number of years. So thanks to Brian Timm and his professional service people we decided to purchase a 2015 Chevy Equinox SUV and Jim Canfield did an excellent job of locating the type of car, the color my wife wanted and with a sunroof. We can not speak highly enough of the effort that Jim provided to ensure that we liked our vehicle and he has contacted us a number of times to see how we're liking the new vehicle. Thanks Jim and staff, my wife and I look forward to working with you folks for many years to come. More
Very happy with my M235i! I just picked up my M235i today that I ordered in March and Josh Schneider made the process so easy. He was great and anytime I had a question about t I just picked up my M235i today that I ordered in March and Josh Schneider made the process so easy. He was great and anytime I had a question about the car he answered me back very quickly. The process was stress free thanks to him and I would recommend him to anyone buying a car. More
Third vehicle purchased and very happy This is my third vehicle purchase from Lou Bachrodt and each time I felt like I was treated good. Happy with trade in and pricing on new vehicles. Jus This is my third vehicle purchase from Lou Bachrodt and each time I felt like I was treated good. Happy with trade in and pricing on new vehicles. Just took delivery on GMC Canyon that I ordered and only took 6 weeks to get, very surprised how fast it came in. Big shout out to Brandon Campbell my salesman who I purchased my last two vehicle from, very helpful in every way. Thanks Again Brandon!! More
Thank You Chris Foreman, Josh Schneider, and Frank Sumpter On Saturday, April 18, I walked into Bachrodt VW where I first met with Chris Foreman, who is the VW and BMW sales manager. I asked when the 2015 Golf On Saturday, April 18, I walked into Bachrodt VW where I first met with Chris Foreman, who is the VW and BMW sales manager. I asked when the 2015 Golf R would be in. He pointed out the beautiful Oryx White Pearl one on the floor. I was excited. I told Chris what I had in mind and he worked out the numbers for me. Then he introduced me to the sales associate, Josh Schneider, so that we could discuss Golf R details. I then told Chris Foreman that I would take it! On Monday, April 20, I picked up that amazing Golf R. My wife Nancy, and I met with the finance manager, Frank Sumpter - that was a delightful, pressure free process. That Golf R was now mine! Thank you once again, all of you who made this an easy process. More
Fantastic!!! JR Henry and the rest of Lou Bauhrodt Staff I applaud you all for going beyond your abilities to make my day in getting me into my new vehicle. YOU JR Henry and the rest of Lou Bauhrodt Staff I applaud you all for going beyond your abilities to make my day in getting me into my new vehicle. YOU ALL ROCK!! Thank YOU!! More
Kudos to JR!! Kudos to JR for making my buying experience fast and easy. He did a fantastic job and was very patient with me. Unlike most salesmen he was not pushy Kudos to JR for making my buying experience fast and easy. He did a fantastic job and was very patient with me. Unlike most salesmen he was not pushy at all! He understood exactly what I wanted. Not only that he worked with me for a few months while i decided on the car I wanted to purchase. This was my first purchase from Lou Bachrodt but it will definitely not be my last! More