
Lou Bachrodt Auto Mall
Rockford, IL
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Great experience! Thank you to Sam who made the process easy and simple! I couldn’t be happier with my purchase! Will most definitely return! easy and simple! I couldn’t be happier with my purchase! Will most definitely return! More
My sales team (Shari, Lionel, and Shain) were wonderfully helpful and respectful-so happy with my new Tiguan and experience! They respected my wishes regarding financing and made sure I knew the ins and outs helpful and respectful-so happy with my new Tiguan and experience! They respected my wishes regarding financing and made sure I knew the ins and outs of my new vehicle. I felt heard and they team worked hard to make sure I got the best deal! More
My entire buying experience was made even better with the help of Michelle and Fil. Fil took his time explaining all the features that came with the encore. I highly recommend Bachrodt. help of Michelle and Fil. Fil took his time explaining all the features that came with the encore. I highly recommend Bachrodt. More

I was looking for a specific type of truck, Michael was very helpful, professional and knowledgeable and easy to work with making the purchase go smoothly. very helpful, professional and knowledgeable and easy to work with making the purchase go smoothly. More

Michael was very professional very outgoing very understandable very motivated he was an excellent worker and he got me the best deal I appreciate everything he's done for me today understandable very motivated he was an excellent worker and he got me the best deal I appreciate everything he's done for me today More

Sam was a fun and professional sales rep. I will definitely seek him out for my next automotive purchase. Everyone at Lou Bachrodt was kind and I never felt like I was being forced into a purchase definitely seek him out for my next automotive purchase. Everyone at Lou Bachrodt was kind and I never felt like I was being forced into a purchase that I could not afford. Thank you Sam! More
I was conducting an exploratory search of a newer model manual shift VW. I was debating whether to upgrade to another car. Lionel and Shain were very helpful. Lionel was especially helpful, even though I t manual shift VW. I was debating whether to upgrade to another car. Lionel and Shain were very helpful. Lionel was especially helpful, even though I told him upfront it was a long shot. In the end I did not purchase the vehicle. However, I would recommend Lionel to any future client, for he was courteous, knowledgeable, and not pushy. Kudos to the dealership all around. More

Both Jennifer and Lionel were very helpful with getting me the car I wanted. It took a few weeks to find the perfect vehicle but they were very diligent. They were also very helpful with giving updates on me the car I wanted. It took a few weeks to find the perfect vehicle but they were very diligent. They were also very helpful with giving updates on the car search! More