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Lou Bachrodt Auto Mall

Rockford, IL

4.8
2,156 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,156 reviews

August 23, 2020

Sharyce was outstanding rep and patient to answer all of my questions and concerns. She completely explained all of my options on comparable vehicles in the class i was looking for. More

by bdezman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari Dwyer
Aug 26, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Sharyce and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 22, 2020

Adam great kid! Fil helped us get our car! Appreciate both of them! Awesome teams. Thanks for everything! Highly recommended and I’ll make sure I’ll refer them. More

by lorimuniz11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Adam Dokken
Aug 26, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 19, 2020

Michael did all he can to help me get a new car! I am blessed that he is able to look out for my needs and wants for a car and matched everything! More

by Sharpedavid03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 21, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 15, 2020

Sam made my first time buying a new car smooth and definitely will recommend to family and friends! For a chevy buyer this is the place to buy!! More

by Mirandalaura309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Aug 17, 2020 -

Lou Bachrodt Auto Mall responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 13, 2020

Great service, friendly, hard working, tentative to your needs and wishes. Very knowledgeable and overall great experience! I enjoy shopping at Lou Bachrodt VW of Rockford More

by Nryan726@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 17, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 08, 2020

Al Luna at Lou Bachrodt Automall was friendly and courteous and worked with me to get me the vehicle I wanted and I'm very happy with my purchase. More

by Wie2077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor
Aug 10, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 08, 2020

Lou Bachrodt had the largest selection of used cars I found in the area. A good selection in my price range with my must have. The sales person Sam was not pushy. He genuinely listened to what I want More

by Pdamom01
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Aug 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 06, 2020

My salesman did good job helping me with my purchase . The staff was very friendly . I was happy with my new purchase and I will come back again. More

by monicareed73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 10, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 05, 2020

Words can’t explain the amazing service Shari provided. Super personable kind patient helpful honest. A breathe of fresh air from a typical car salesperson. More

by Natashapease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Manager , Shari Dwyer
Aug 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 01, 2020

We have bought our last 4 cars here and Sam is the BEST!! Patti in financing was great to deal with. Very friendly and professional overall. More

by countrygirl0302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Jo, Sam Ferrille
Aug 05, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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