Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
This is the third car I have purchased from Lou Bachrodt and Sam Ferrille was my salesman every time. He is very easy to work with and makes every effort to help me get what I need or want. He also took the and Sam Ferrille was my salesman every time. He is very easy to work with and makes every effort to help me get what I need or want. He also took the time to show me all the features available in my new car and set up the OnStar account. Fil Sotomayor was also very easy to work with in the finance dept. He was very thorough explaining all the financial choices regarding the purchase of the car. More
Michael was patient and took the time to address what I wanted and needed in a vehicle. Will definitely ask for him again when my wife needs a vehicle in the future. wanted and needed in a vehicle. Will definitely ask for him again when my wife needs a vehicle in the future. More
Sam The Man!!!! I have been searching for a new car for awhile now and it’s exactly what I wanted. Everything went as smooth as can be. Love Lou bachrodt! Definitely will recommend to my friends and family awhile now and it’s exactly what I wanted. Everything went as smooth as can be. Love Lou bachrodt! Definitely will recommend to my friends and family:) More
Sam Ferrille was by far the best sales person i have worked with, my family and i have gotten 3 cars from him. If you're looking for a down to earth guy who can make car buying just a little easier go t worked with, my family and i have gotten 3 cars from him. If you're looking for a down to earth guy who can make car buying just a little easier go to him! More
Service was excellent. We were help right away. All or question were answered. We got what we were looking for and looking forward to many trips in our new vehicle. question were answered. We got what we were looking for and looking forward to many trips in our new vehicle. More
Lionel was GREAT! He wasn't pushy, but was great about answering my questions. He respected my need to "process" making such a large purchase. I never felt like he was just trying to make a sale, or push answering my questions. He respected my need to "process" making such a large purchase. I never felt like he was just trying to make a sale, or push extras on me, but still made sure I knew I had options for extras if I wanted them (which of course I did!). He and his team stayed after hours to make sure all the little details were taken care of before I left the dealership. I would DEFINITELY buy from him again. Even the finance person (forgive me, I forgot her name) was great. She was fun, not pushy, but I had confidence that the deal was still being handled right. This was my first experience with this dealership. I will be recommending it to others. More
I went to 2 other car lots and nobody would help me and here I was taking care of pretty quick, within 5 minutes I was test driving my truck ! Thanks again ! here I was taking care of pretty quick, within 5 minutes I was test driving my truck ! Thanks again ! More
Very good service with the salesman Sam explained everything to me .i am real happy with all the service I received thang you.had no plobem getting thing done everything to me .i am real happy with all the service I received thang you.had no plobem getting thing done More
Amazing service from Jenny! Very smooth process and couldn’t have asked for a nicer person! Highly recommend this individual! Will definitely be back in the future and request her as my sales person!!! couldn’t have asked for a nicer person! Highly recommend this individual! Will definitely be back in the future and request her as my sales person!!! More