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Lou Bachrodt Auto Mall

Rockford, IL

4.8
2,155 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,155 reviews

June 29, 2020

This is the third car I have purchased from Lou Bachrodt and Sam Ferrille was my salesman every time. He is very easy to work with and makes every effort to help me get what I need or want. He also took the More

by Steve
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
Jul 02, 2020 -

Lou Bachrodt Auto Mall responded

Steve, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Lou Bachrodt Chevrolet Buick GMC. We can’t wait to see you for your next servicing appointment! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 27, 2020

Michael was patient and took the time to address what I wanted and needed in a vehicle. Will definitely ask for him again when my wife needs a vehicle in the future. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Shain Bono
Jun 30, 2020 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 25, 2020

Sam The Man!!!! I have been searching for a new car for awhile now and it’s exactly what I wanted. Everything went as smooth as can be. Love Lou bachrodt! Definitely will recommend to my friends and family More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Sam Ferrille
Jun 30, 2020 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 22, 2020

Sam Ferrille was by far the best sales person i have worked with, my family and i have gotten 3 cars from him. If you're looking for a down to earth guy who can make car buying just a little easier go t More

by Hollz92
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 25, 2020 -

Lou Bachrodt Auto Mall responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sam assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 20, 2020

Prosper helped me out with my purchase of a pre-owned truck. He was respectfully of my time and made the process easy and smooth. A+ More

by Scott
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Jun 22, 2020 -

Lou Bachrodt Auto Mall responded

Scott, thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 20, 2020

Service was excellent. We were help right away. All or question were answered. We got what we were looking for and looking forward to many trips in our new vehicle. More

by maggie2497
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jun 22, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 19, 2020

Lionel was GREAT! He wasn't pushy, but was great about answering my questions. He respected my need to "process" making such a large purchase. I never felt like he was just trying to make a sale, or push More

by sgreen
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Rob Nelson
Jun 23, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 15, 2020

I went to 2 other car lots and nobody would help me and here I was taking care of pretty quick, within 5 minutes I was test driving my truck ! Thanks again ! More

by Z2833
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Jennifer Morelock, Shain Bono
Jun 17, 2020 -

Lou Bachrodt Auto Mall responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 15, 2020

Very good service with the salesman Sam explained everything to me .i am real happy with all the service I received thang you.had no plobem getting thing done More

by Djbreb1031
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 17, 2020 -

Lou Bachrodt Auto Mall responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 12, 2020

Amazing service from Jenny! Very smooth process and couldn’t have asked for a nicer person! Highly recommend this individual! Will definitely be back in the future and request her as my sales person!!! More

by joshroth67
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jun 15, 2020 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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