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Lou Bachrodt Auto Mall

Rockford, IL

4.8
2,155 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,155 reviews

June 11, 2020

My experience was very easy. Everyone was kind and professional. I would definitely recommend Lou Bachrodt to anyone looking to buy a car. Top notch service at a price that fits your budget. More

by ChevyGuy84
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Michael Hall
Jun 15, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 10, 2020

Sam was awesome he got me in my new car without any trouble. I would recommend him to all my friends and family. Thank you for all your help More

by Jessica.neth
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 12, 2020 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback, Jessica. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 10, 2020

Jenny was amazing! So much better experience than my previous car! Everyone at that dealership was super nice. We were there passed close and didn’t even feel rushed. Patty in finance was great too! Def More

by David
Recommend Dealer
Yes
Employees Worked With
Patty in finance, Jennifer Morelock
Jun 12, 2020 -

Lou Bachrodt Auto Mall responded

David, thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 09, 2020

So far it’s been great. None of this I can’t do it. They get in there and make it happen. We’re buying and trading a car over the phone from out of state. They’re making my wife’s dream come true. More

by laconninc
Recommend Dealer
Yes
Employees Worked With
Jori Tillman, great young women!, Michael Hall
Jun 12, 2020 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 09, 2020

I would like to thank Al Luna for his service in helping me purchase my Equinox . I appreciate your help Al . I will definitely be referring you to my friends and family . More

by grambet47
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jun 12, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 09, 2020

Great service! Super happy with our purchase, this will be the second car my husband and I have bought. Will always come back to Lou Bachrodt. More

by Hawes
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Rob Nelson
Jun 12, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next vehicle. It's fantastic to know that we're worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 08, 2020

The salesman was very helpful and polite. i would definitely recommend this dealership and salesman to someone. the process was quick and easy thanks to the great customer service. i look forward to More

by Antwonegary85
Recommend Dealer
Yes
Employees Worked With
Al Luna, Prosper Rubino, Nick Steder
Jun 11, 2020 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 06, 2020

Jenny was super nice throughout the entire purchase process. She was very understanding and helped answer all of my stupid questions and also very nice. More

by Storminnorman1130
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jun 10, 2020 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 05, 2020

Mike was very helpful and very patient. He really made this experience helpful. Buying a car has it’s stressful moments but with his help it made it much better. More

by Jc8384
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Shain Bono
Jun 09, 2020 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 01, 2020

I have heard a lot of negative reviews about Lou bachrodt. I worked with Sam and he was amazing! I will come back Bc of sams service! More

by terrance.davis06
Recommend Dealer
Yes
Employees Worked With
Sam, Sam Ferrille
Jun 04, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for your great review, Terrance! We're glad to have Sam on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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