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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews
Call Service Center (954) 960-6544

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 12, 2022

I schedule my appointment Friday April 8,2022 and was given 11Am Monday and checked in and it took hours for a oil change. Ridiculous. More

by ADAMS010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Adam, Thank you for reviewing us on DealerRater!! We appreciate your business! So sorry that your visit was so long! GM requires us to do a safety inspection, as well as check for all recalls on every GM product that comes in. Sometimes that can make the appointment longer. We will work harder in the future to get this time down!

April 12, 2022

Chris did a outstanding job explaining everything. friendly people.would highly recommend your service department to family and friends. More

by Otis
Recommend Dealer
Yes
Employees Worked With
Chris Potter
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Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Otis, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 12, 2022

The service technician - Chris is great, but the technician who did the work did not do a good job putting my car back together. More

by pdorrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! Sorry about our tech, we will address this! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 12, 2022

I have been a customer of Lou Bachrodt for several years. I am very happy with their service and won’t go anywhere else More

by GMFELBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

We just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing your Chevys with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out the surveys. It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

April 11, 2022

Great dealership with great family values! Service it top notch with fast and friendly service. More

by RAFAEL.RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
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Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Rafael, Hi! My name is Judy Perry and I’m the Customer Relations Manager here at Lou Bachrodt Chevrolet. I wanted to personally thank you for taking the time to tell us about your recent sales experience at Lou Bachrodt Chevrolet Sales Center. We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well, We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there!! Judy Perry Exceptional Customer Care 954-247-5245 jperry@loubachrodt.com

April 10, 2022

Came in for oil change process ran smooth. Service in all aspects was handled professionally. More

by NJSIXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 10, 2022

Great attention and service. Customer service was also excellent. Chris did fantastic in explaining all the details. More

by MARILAYNA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 12, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 09, 2022

I have found service here to be very professional. Work done on time. I have been a customer here for many years. More

by WARREN1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schoppert
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Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Warren, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your many years of doing business with us and thank you very much for taking the time out of your day to review us on DealerRater!

April 08, 2022

As a senior citizen it is nice to feel confident in a service department (since 2006). Sam Mercado was my guy this time and he was GREAT. The car was actually ready early. More

by janisjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 08, 2022

As soon I got there some one cane and help me and the my advisor got there and help me even more More

by RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Apr 13, 2022 -

RANGEL responded

Thank you

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