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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
901 Reviews
Call Service Center (954) 960-6544

901 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 01, 2022

It took a little extra time because they were missing a part. It added an additional 30 minutes but the wait wasn’t bad. More

by IMANIWA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry you had a longer wait for the part!

April 01, 2022

Took it in last eeek and again this week for this rattling in the steering and when I am on the road you can hear it. I have just spent 3000.00 and it still is making the same noise I originally wen More

by mcarrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not! Please contact our service manager Shawn at (954) 247-5286 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 01, 2022

After 4 months, the mechanics didn’t figure out, why my sign ingenie is on!!! 4 visit, terrible!!! More

by FLORIDAATLANTICGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Shawn Biskup a call at 954-247-5286 to let him know you are unsatisfied.

Apr 08, 2022 -

FLORIDAATLANTICGC responded

Our company vehicle has been having the check engine light on for a while now. We have taken this vehicle 4 times to be fixed, but it has come back with the same issue. We have tried to reach out to find a solution, it's been a week, and no one has responded.

March 31, 2022

sorry to not said before because soo bussy but your team workers very profesional and service , time , and costumer service i be back always to this location i really love it thank you More

by juan moncada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 31, 2022

Lack of communication left me guessing on the status of my vehicle 3 days later. More

by DOUGBENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service advisoe Sam a call at 954-247-5286 ext. 5083 to let him know you are unsatisfied.

March 30, 2022

The reason I keep coming back…… Sam hands down is the best Service Advisor out. Meets and exceeds all expectations. More

by CHADPALMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Chad, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 30, 2022

OK service department, I had to come back several Times issues could have been taken care of the first time More

by Carl.bonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Carl, We are sorry for the inconvenience this caused you! We appreciate you and your business!

March 30, 2022

Quoted me 90 mins for an oil change appt and kept it right on time More

by BABYERICA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 30, 2022

Price of service was very high. Tried to offer services that were not needed or wanted More

by janine_dave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

March 30, 2022

Brandon was so responsive. Best service mgr I’ve ever had and will definitely be back to see him More

by ALFREDO.I.ESPINOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Alfredo, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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